Cass County Heating Inc is a leader in the HVAC industry. Since 1949, we have been providing quality Lennox heating and air conditioning systems and other indoor air comfort solutions to residential/commercial/industrial customers in the Red River Valley. Our office is located in West Fargo.
Business highlights
76 years of trusted experience
Emergency Services Offered
Services we offer
We offer regular maintenance and repairs on all exsiting makes and models of heating & air conditioning systems. We are available 24/7 to serve you our customer! We offer an hourly rate of $75.00 an hour for service calls during our normal office hours. Free estimates are available for any heating and cooling system replacements.
Cass County Heating came out to fix our furnace in October of 2012. At that time the repairman indicated our furnace (20+ years old) was on its last legs and said they could replace it for around $1,800-2,000. While I understand they did not give us a specific or firm estimate at that time, we were surprised when we called them eight months later and the least expensive option they could offer us was $2,600. This is a pretty significant price difference, so that soured us from the beginning. We got estimates from other companies and while the price of Cass County Heating's estimate was consistent with other bids we received, their estimate was for a lower efficiency furnace with fewer features than the other companies. I will say that Cass County Heating's staff were the friendliest and most responsive that we dealt with during the estimate process. They got out to do our estimate within a few hours and did a good job explaining what the estimate covered.
Description of Work: They provided an estimate for a new gas natural gas furnace.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Judy F.
05/2012
2.0
heating & air conditioning/hvac
+ -1 more
We were not happy with them. Their price was outrageous. We had more than one gas leak in our house and I thought they would fix it the first time. They fixed what they saw and nothing else. We had them out in our house three times and they still didn't get it right. I want to tell this that we were paranoid.
Description of Work: We used Cass County Heating Inc to fix a gas leak in our house.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$1,400
Response from CASS COUNTY HEATING INC
The billing we sent to customer was for 1178.50. It was not a common gas leak at a common gas line. Not simple to find or fix. The service call had 691.00 in parts. The intial calls were for gas leak repairs. Both repairs made were at different areas of the actual modulating burner assembly and occured multiple days from each other. Returned a number of times at no charge to insure system was safe for customer. No gas smells or leaks were detected after second service call. Bill has been paid in full.
Ryan M.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
The job went well. I wasn't home when they came and fixed it and sent me a bill.
Description of Work: They fixed my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from CASS COUNTY HEATING INC
Thank you Member for choosing us to service your furnace! Please let us know if we can ever be of assistance in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
CASS COUNTY HEATING INC is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
CASS COUNTY HEATING INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, CASS COUNTY HEATING INC offers free project estimates.
No, CASS COUNTY HEATING INC does not offer eco-friendly accreditations.
No, CASS COUNTY HEATING INC does not offer a senior discount.
Yes, CASS COUNTY HEATING INC offers emergency services.
No, CASS COUNTY HEATING INC does not offer warranties.
CASS COUNTY HEATING INC offers the following services: We offer regular maintenance and repairs on all exsiting makes and models of heating & air conditioning systems. We are available 24/7 to serve you our customer! We offer an hourly rate of $75.00 an hour for service calls during our normal office hours. Free estimates are available for any heating and cooling system replacements.