SEARS HOME IMPROVEMENT PRODUCTS

The purchase went very smoothly. It was originally scheduled to be delivered and set up on May 23rd. I received an automated call the evening before letting me know that the delivery would be between 10:45 and 12:45. I left work and was home by about 10:40. And I waited. And I waited. Sometime between 12:30 and 1:00 I received a couple of calls. One was automated the other from a person letting me know that they would not be able to deliver the machine that day. I was, i think, quite understanding until I was told that the machine was not in the shipment that was received that morning. So the delivery could not be made because they didn't have the machine. I should have been called right away in the morning letting me know that it was not shipped and could not be delivered. I was ticked off and told the person that maybe I should be reimbursed for the wages that I lost while I am sitting there waiting for a machine that could not be delivered.. We finally agreed on 50,000 rewards points ($50.) which can be used at either KMart or Sears. I was still not happy with the situation but at least I was compensated for my lost time. The machine was delivered on 6/4/14. The delivery men were very nice, cleaned up after themselves even took their shoes off when they were in the house. Overall I am pleased with this transaction.