First off the guy showed up an hour late. Then he rolled up in a busted van with no uniform or company identification. After laying out the carpet pad that took him 20 min he told me he was going to take a lunch and finish the carpet. Two hours later I had to call the company and the guy in charge was like "oh whats up" he never apologized for his employee. He just gave me the that doesn't sound like him I'll find out if he is ok. Afterwards the guy just walks in and had the audacity to ask me for some help bringing stuff in. Don't get me wrong I don't mind helping but after a 2 hour lunch and being able to sleep in an extra hour he should have been ready to go. Unprofessional company.
Description of Work: Carpet install
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$648
Melissa B.
08/2012
5.0
carpet installation
+ -1 more
I called around for estimates to various businesses in town and was told to expect to pay 6000-8000 just for carpet (no pad, no install) for the area I needed carpeted/tiled. We asked a neighbor for a recommendation for someone who could install and he told us about Gellars. We went to there show room and selected carpet, a nice 1/2" pad and tile for the bathroom, office nook, and entryway to the back door and our price estimate with Gellars (with pad AND install) was well under what we were told for carpet alone from other shops in town. They were very professional and they were able to work with the infloor heating we installed as well. I had to be at work all week when they came to install. I normally would try to arrange my schedule to be home when someone is here to do work, but this time I was unable to and they did their job efficiently and professionally without any worries that they would be in my home when no one else was around. It is nice to find a trustworthy business to begin with, but when their price beats all others that is just icing on the cake. I would definitely recommend them!
Description of Work: We carpeted and tiled our previously unfinished basement.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation
FAQ
Gellar Carpet is currently rated 4 overall out of 5.
No, Gellar Carpet does not offer free project estimates.
No, Gellar Carpet does not offer eco-friendly accreditations.
No, Gellar Carpet does not offer a senior discount.
No, Gellar Carpet does not offer emergency services.