Whalen's Inc

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Overall, it is a good moving company, but over the years they became much less customer-oriented and seem to be more concerned about money.

took care with all items even protected door jams.

We have used Whalens several times when we have moved or when we just needed something moved in our house. They have always done a good job at getting all or our things moved in a timely and quality manner. The only reason that I gave them a B in quality is because a couple of times the movers that they sent were not as careful with some of our furniture and belongings as they could have been. For example, near the end of the moving process, they were tossing boxes and tubs to each other even though some of these boxes were clearly marked and quot;fragileand quot;. However, they were extremely responsive to our needs. In one case, we simply had more things than would fit in the truck that they brought and they quickly called in another truck and did not charge us extra for the truck -- only for the additional men needed to load and unload. Their office staff is always very friendly and helpful.

The movers were very professional and took great caution with our furniture. They were courteous and did a walk through before beginning to understand our needs. I liked the way they laid down floor runners to protect the carpet and floors. They worked at a good pace, especially important when paying by the hour. Not even a complaint from them for having to move the heavy hide a bed or Tempurpedic mattress. Best money I spent on the move. Well worth it. It was nice to receive a follow up call from Jeff to verify all went well.