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Vilandre Heating, AC & Plumbing

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Vilandre Heating, Air Conditioning & Plumbing has been providing dependable, reliable, and guaranteed service to Grand Forks and the surrounding areas since 1935. We provide customers comfort without compromise by offering industry-leading products and services at every appointment, all backed by our 100% satisfaction guarantee – the 'Vilandre Advantage'.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Our team of friendly and skilled technicians provide superior quality heating, ventilation, air conditioning, plumbing, and seamless gutter services and products to meet the needs and exceed the expectations of our customers. In addition, we offer 24/7 emergency services for when you need us most.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
6%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 33 reviews

Steve S.
09/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Repaird a bath faucet and I was told it leaked, however, it was around the base and I ended up fixing it myself. The rest he did just fine. By the way, it is a bad faucet and a brand that I will not buy again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin D.
03/2016
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: Fixed clogged and leaking pipe |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tim K.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have had Vilandre for both a gas furnace check and plumbing repair. They schedule on short notice, do a good job and prices are reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah N.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I messaged them through Angie's List and called them personally and spoke to the receptionist 2 weeks ago. She took down all of the details of what I needed and stated the manager would call me back to set up the appts......never heard from them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


John S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 6/10/2014
Rating CategoryRating out of 5
Yes, I recommend this pro

Ron M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC servicus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Steve S.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: It was after hours, so the cost was higher. Garbage disposal was leaking all over the kitchen floor. They came within 45 minutes and completed the work. |I was very appreciative that they were able to come at such an inconvenient time. I do not know how much they charge during regular hours, but was willing to pay the 215.00 because they were able to come at once.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

John H.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Timely response, fir price as stated and the workers were quick and courteous.
Description of Work: Service water connection, repaired Hot Water Heater, and vented bathroom fan in the basement. This company also installed my full floor heat system in my concrete slab with a water jacket boiler for off-peak electrical heating. They are responsive, clean and fair in every aspect of doing business in my experience. Ask for Gene when starting a project, he has a great insight to options as you plan your project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura C.
09/2014
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
I called on a Monday and the plumber came the next afternoon. He was friendly and polite. He worked quickly and quietly, and did not leave a mess. We haven't had any problems with the drain backing up since.
Description of Work: The plumber cleaned a drain that was backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Thomas E.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were really helpful and very informative on general stuff. They were very helpful with showing me and teach me how to make sure everything stays clean in working order. They were easy to work with and offer a lot of different services that is very seldom, update, and studying an air conditioning.
Description of Work: We just had the routine check-up. They did plumbing and other services as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Scott K.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and courteous repairman showed up exactly when scheduled to to do. He discovered the leak in the A/C unit had frozen everything up, so he flipped the circuit to power off the A/C and let me know he'd be back in a hour after everything thawed out. 1 hour later, he was back. He quickly figured out where the problem was and repaired it. He also gave the whole system a once over to make sure it was running in top shape.
Description of Work: Diagnosed a problem with a leaky A/C unit, repaired the problem and recharged the freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Vera P.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
My AC was not working. I had called a different company first and gotten horrible service from them. I asked other people who they used and got 2 companies. I called Vilandre up and they made an appointment that same week. The guy came took a look inside didn't see anything wrong then looked outside at the unit. Saw it was out of freon, filled it up and started the ac. Still did not work then he did a leek test. No findings. He then opened up the unit and watched while he had it running. Turned out my compressor was bad and i needed a new unit. Even though he did not get it to work. He told and showed me exactly what was wrong and what was needed to fix it. The guy was there for about 2 hours and all i paid was $97.
Description of Work: My AC was not working. I called them up and they made an appointment that same week. The guy came took a look inside didn't see anything wrong then looked outside at the unit. Saw it was out of freon, filled it up and started the ac. Still did not work then he did a leek test. No findings. He then opened up the unit and watched while he had it running. Turned out my compressor was bad and i needed a new unit. Even though he did not get it to work. He told and showed me exactly what was wrong and what was needed to fix it. The guy was there for about 2 hours and all i paid was $97.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

JOEY S.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
and ForksI called Vilandre's for a price on installing a humidifier onto my furnace. I told the guy on the phone that I did not want to spend very much and he told me that he could send the experienced guy or the cheaper guy. The cheaper guy would bring down my price but still do a good job. I said, send the cheaper guy. The task was simple but took the cheaper guy about 8 hours, 15 phone calls and three trips to get parts. I should have requested the experienced guy or another company. They were nice enough to be upfront with who they were sending but and quot;cheaper guyand quot; could have been replaced with and quot;really inexperienced high school kid with no tools, parts or general knowledge.and quot; The saddle valve they installed leaked and sometimes the cheap humidifier they installed would not humidify!
Description of Work: All I needed was a humidifier installed on my furnace for whole house humidity control.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$450

bob N.
02/2013
5.0
plumbing
  + -1 more
It went very well. We have no complaints.
Description of Work: Cold water supply under kitchen sink developed a leak. The line was cut off and a pressure seal connector installed along with a better quality gate.There has been no reason to call back. We are completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Lori L.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very efficient and timely. Came on time, very professional.
Description of Work: Furnace Checkup and cleaning. Did both my houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Melissa B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Super well. No complaints. The two men who came over had booties to put over their shoes. No vacuuming after having a house call! That was a first!
Description of Work: Vilandre came out to our new (old) house to service the furnace and check the radiators. The men who came out were professional and punctual. They showed me what they were doing and taught me how to do it myself. They made several adjustments to the radiator boiler level. I appreciated the fact that they took the time to show me what needed to be done since I had never had radiator heat before. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Matthew G.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They came out in advance and inspected what we wanted done. They seemed fair and got the job done very soon after we called. I had used this company before to install a in-furnace humidifier and yearly furnace checkup and trust their work.
Description of Work: Rich at Vilandre ran a gas line for a garage heater and basement fireplace. This was prior to finishing the walls so they had easy access.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Laurie M.
04/2012
2.0
heating & air conditioning/hvac
  + -1 more
I was very unhappy with what they did. The amount that I spent with them was too much. They had lack of professionalism. Their price was too high. I will not use them again in the future.
Description of Work: I used Vilandre Heating, Air Conditioning and Plumbing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Pat C.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Their prices are reasonable and they respond quickly to me. I needed to leave a key for them to get into my house and they were very accommodating.
Description of Work: They replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joey L.
04/2012
3.0
heating & air conditioning/hvac
  + -1 more
It when ok. They where not on time and did not clean up afterthemselves,Unforms where dirty and techs were not clean cut.
Description of Work: Company came out and installed new ac unit form a warranty company.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$350

Katie N.
04/2012
1.0
plumbing, heating & air conditioning/hvac
  + 0 more
We didn't end up having them do any work for us because of how lousy the service was the day I called, plus we waited around for hours and called multiple times and never had anyone show up to give us our estimate.
Description of Work: I called about an estimate and the guy I talked to said he would have to come check out our set up (we where replacing a tub in a trailer). He was very rude, rushed me off the phone and never showed up for appointment the following week.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Becki H.
03/2012
5.0
plumbing
  + -1 more
It was quite an expensive job. They are about thirty miles away from the area I live in but they show up on time. They do excellent work. They are done when they say they would be done. They clean up behind themselves. I highly recommend them. I am using them next week actually.
Description of Work: They did a lot of re-plumbing in new water lines and taking out old water lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Stevi H.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I use them all the time, they do the inspections for our fall and spring maintenance call. I love them. They are so much cheaper than the other company that I used to use. They come out if ever I need any work done on our system. We will continue to use them in the future for our heating and air conditioning needs.
Description of Work: They were here last in October to do a maintenance check on our system before the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Stevi H.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
Their service and just North Dakota Niceness has won me over. I am a customer for life. They fixed the problem and went the extra mile. These are people you can trust.
Description of Work: I was fed up with another firm that promised service for our heated floor and never showed up. So I called the company my husband's firm uses. I called and they came out the next day, as promised. The gentleman that came was polite and went to work right away. He fixed our floor so that we could spend the long winters in comfort. And he looked over our furance, which he didn't have to do. The next day I went to the mail and there was the bill. It was less than half of what I paid the other firm. The service and price cannot be beat. However, what really sold me was went our power went out and I needed to know where the heck the main water shut off was in case of freezing pipes. I called and they actually gave me an answer. It was exactly where they said it was. They are the first firm I recommend and the only one I use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$78
    • 1(current)
    • 2

Contact information

701 N 7th St, Grand Forks, ND 58203

www.govilandres.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Gutters

FAQ

Vilandre Heating, AC & Plumbing is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Vilandre Heating, AC & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Vilandre Heating, AC & Plumbing offers free project estimates.
No, Vilandre Heating, AC & Plumbing does not offer eco-friendly accreditations.
No, Vilandre Heating, AC & Plumbing does not offer a senior discount.
Yes, Vilandre Heating, AC & Plumbing offers emergency services.
No, Vilandre Heating, AC & Plumbing does not offer warranties.
Vilandre Heating, AC & Plumbing offers the following services: Our team of friendly and skilled technicians provide superior quality heating, ventilation, air conditioning, plumbing, and seamless gutter services and products to meet the needs and exceed the expectations of our customers. In addition, we offer 24/7 emergency services for when you need us most.

Contact information

701 N 7th St, Grand Forks, ND 58203

www.govilandres.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed