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Merry Maids of Grand Forks

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Individually owned & operated.

Services we offer

Home cleaning, kitchens, bathrooms, vacuuming, trash removal, dusting, floor cleaning, sanitizing, appliance cleaning, deodorizing, windows & furniture.


Accepted payment methods

MasterCard
Visa

Reviews

3.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
18%
4
9%
3
18%
2
18%
1
36%


Rating CategoryRating out of 5
quality
2.9
value
3.2
professionalism
3.3
responsiveness
3.1
punctuality
4.3
Showing 1-11 of 11 reviews

Steve G.
09/2017
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan N.
10/2016
3.0
house cleaning, vacuum cleaners, floor cleaning
  + 1 more
I never knew who would show up. A few of the people who came here were friendly and competent, but most were sullen and did as little cleaning as they could get by with. When the price went up by more than 60% due to "increased cost of cleaning supplies," I cancelled the service. It was only marginally worth it before the price increase. Not even close to worth it after.
Description of Work: Cleaned my house every other week.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Penny M.
11/2015
2.0
floor cleaning, house cleaning
  + 0 more
Poor. Bathrooms were not cleaned AT ALL. Looks like they dusted - but only over the tops of things. Did not move items or clean shelves. Carpet was only vacuumed in the center/walk-ways. When we called to complain, they refused to return and do the work they had been paid to do. We have used their service for years - but they no longer provide the quality we want from a service like this.
Description of Work: We had a contract with them to clean our home once every three weeks - just the heavy stuff. Bathrooms, kitchen, vacuum, mopping, dusting, etc. The day-to-day stuff we keep up with. Their services have gotten worse and worse over the last year to the point that there was no reason to be paying them. Nothing was getting done the way it should.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$99

Richard M.
11/2015
2.0
house cleaning
  + -1 more
I used to be happy with this company, but under new management the cleaning and customer service have deteriorated. Most recently they claimed that my original estimate did not include cleaning one of the three bathrooms, though somehow that was always done under the previous ownership and they can't seem to locate anything I signed to that effect.
Description of Work: cleaned townhouse

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$99

Judy V.
01/2014
3.0
house cleaning
  + -1 more
general housecleaning - |I was not pleased enough with the results to hire them again.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$120

Janet S.
08/2013
4.0
house cleaning
  + -1 more
Very professional and responsive, flexible. Occasional qualty lapse (minor) but main office would either send out another cleaner or discount next cleaning. Would definitely recommend the GF Merry Maids.
Description of Work: House cleaning twice monthly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

denise P.
07/2013
1.0
house cleaning
  + -1 more
I have seen the work they have done at my sisters already very well kept house. VERY POOR!
Description of Work: seeing the cleaning service on a few occasions not do a good job at all.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Merry Maids of Grand Forks
We have never cleaned for a [removed member name] nor have we ever cleaned the residence at [removed member information] in the [removed member information]'s Trailer Park. Can you provide the name or address of the home we cleaned so we are able to look into it?

Malissa N.
07/2012
1.0
house cleaning
  + -1 more
I called three times in one day trying to get an estimate for getting my appartment cleaned for moving out. Everytime I called the phone was answered by someone who could not give a quote so they forwarded me to someone else's voice mail. The first time I called I left a message to please call me back. I waited two days for them to contact before finally scheduling a different company.
Description of Work: No services were performed because I couldn't get ahold of the person who does the estimates.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Steve M.
07/2012
5.0
house cleaning, window cleaning
  + 0 more
They cleaned the whole house. The windows, walls, vacuuming, the floors and the laminate. I mean they cleaned everything. My wife was very pleased with them. That is as good as you can get. I wasn't here when they were working. MY wife said they did a wonderful job and were very easy and obliging to work with. They were very nice people. I will use them again. We will probably try to use them once a year for a very good cleaning from now on.
Description of Work: I used Merry Maids to clean my house about two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sean J.
11/2011
1.0
house cleaning
  + -1 more
DO NOT GO WITH THEM! We recommend
Description of Work: They were very rude & unprofessional, we have tried many companies in the area. They were 1 of them. Very lousy, did not do the full job, were way to fast, price was through the roof. When we called in the mangers were not helpful at all! We do not recommend them at all!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Adam H.
06/2009
1.0
house cleaning
  + -1 more
They were hired by our land lord to clean the house before we moved into the house. They were scheduled to come after we were already supposed to move in. When they did come they did a horrible job. The two ladies that come to clean were told they only had to do the bathrooms and kitchen. This is not what we were told. They would clean the floors and the counters, wiped out the oven, but didn't touch the oven racks. They cleaned the refrigerator, but not the freezer. Their response was "we were told to do the refrigerator, not the freezer". They half cleaned the top of refrigerator, we had to clean the rest of it. They never cleaned inside drawers. Pretty much it was a waste of our landlords money and our time waiting for them before we unpacked. It was a huge disappointment. I would never hire them, and wouldn't recommend their services to anyone. Stay away!
Description of Work: They were hired to clean a house before new tenants were to move into a house.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0


    Contact information

    1407 24th Ave S Ste 316, Grand Forks, ND 58201

    www.merrymaids.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Window Cleaning,
    Vacuum Cleaners,
    Upholstery Cleaning

    FAQ

    Merry Maids of Grand Forks is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Merry Maids of Grand Forks accepts the following forms of payment: MasterCard,Visa
    No, Merry Maids of Grand Forks does not offer free project estimates.
    No, Merry Maids of Grand Forks does not offer eco-friendly accreditations.
    No, Merry Maids of Grand Forks does not offer a senior discount.
    No, Merry Maids of Grand Forks does not offer emergency services.
    No, Merry Maids of Grand Forks does not offer warranties.
    Merry Maids of Grand Forks offers the following services: Home cleaning, kitchens, bathrooms, vacuuming, trash removal, dusting, floor cleaning, sanitizing, appliance cleaning, deodorizing, windows & furniture.

    Contact information

    1407 24th Ave S Ste 316, Grand Forks, ND 58201

    www.merrymaids.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM