Our mission to our customers is the continuous improvement of our ability to meet their needs and exceed their expectations at every opportunity. Our mission to our employees is to provide a work environment that treats you fairly, with respect and dignity, thereby allowing you to give your best effort to your work. Accomplishing our mission will allow us to be a successful company staffed with successful individuals while conducting business with happy and loyal customers.
Ordered windows 4/30/16 it's now 6/22/16 still waiting for windows. Was told at ordering it would take about four weeks to build and install.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Linda J.
06/2016
5.0
Your Home Improvement Company did a super job of replacing all of the windows in our home. I am sure there are less expensive windows available, but the sales people did a great job of showing us the benefits of choosing the Preservation brand of window. We were impressed with the function, design, durability and potential for energy savings on future utility bills. We are very satisfied with the quality of the product and the friendly and professional work done by the installers. We appreciated the fact that the sales people came back to do a walk through to check on the completed project. We would highly recommend Your Home Improvement Company to others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Michele M.
03/2016
5.0
Everyone I dealt with was extremely professional, courteous and knowledgeable. They did not ask for final payment until I was completely satisfied with the job. They gave me weekly updates on the manufacturing of the window - they make their own windows. I did not have to deal with sub-contractors because they have their own crews. And, they got the job done very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathleen S.
03/2016
5.0
From the salesmen to the installers these men were too notch! Love my new windows!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Darrel A.
10/2015
5.0
The whole process was very professional. The installation crew is very good at what they do. They are very polite, and efficient. There was no mess afterwards and the roof looks great. If you need a roof installed, this is the crew to get. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jean W.
10/2015
5.0
Did excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy L.
06/2015
5.0
The Your Home Improvement Company was thorough, communicated with us frequently and seem to have a stellar system. Their window installers were excellent. They new their job, kept us informed, cleaned up after the job and were very pleasant. I would hire them in a New York minute. And we would work with the Your Home Improvement Company again and probably will in the near future. Thanks for a job well done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kerry K.
05/2015
4.5
Top flight product and service. A bit more expensive than other contractors but product is much better. Kept me aware of status at all stages of work and installers were very good, knowledgable, and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
AshleyRose A.
02/2015
5.0
They were very tidy with the removal, install and clean up. Quick!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ronald J.
02/2015
3.5
The communication between the company and contractor could be better. Make sure the contractor knows everything he is supposed to do. They did completely finish the whole house in 4 days. This company sells a high quality siding so it won't be the cheapest company, but the siding is very nice.