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Northstar Services

Carpet Cleaning, Air Duct Cleaning

About us

At Northstar Services we aim to earn your trust and loyalty by doing everything a couple of clicks better than everyone else. Keeping your carpet clean is just as important to us as it is to you. Northstar Carpet Cleaning has set its objective to develop long term relationships with our customers based on honesty, integrity and complete customer satisfaction. We take pride in our work and are well known for valuing customer satisfaction as our top priority. Our knowledgeable and courteous technicians, all are backed with many years experience and the most courteous individuals in the industry.

Business highlights

Emergency Services Offered

Services we offer

Carpet and rug cleaning, tile cleaning, water extraction, carpet protection, carpet brightening.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Joelle K.
11/2013
5.0
carpet cleaners
  + -1 more
Very thorough and professional. Carpets looked great.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Andrea S.
01/2013
1.0
carpet cleaners
  + -1 more
I filled out the and quot;contact usand quot; section of their website on 1/9 and asked for more info on carpet cleaning. It's been over a week and I never heard from anyone. Doesn't seem like a good way to do business.
Description of Work: No Contact
Rating CategoryRating out of 5

Response from Northstar Services
(Member name removed), We never received any contact information from you. Are you sure you filled out the "contact us" section correctly? Did you try calling us? I don't think a "F" rating is appropriate considering no work was done and you are not yet a customer

Jenny M.
09/2012
5.0
carpet cleaners
  + -1 more
Filled out a Contact Us on their website and was called back within the hour to schedule. They asked if I had questions and in detail of what I wanted/what my concerns were. Very personal and professional. They were able to fit me in the same week, which worked wonderful for my schedule. The day of, they arrived right on time and ready to go. I felt comfortable leaving them the key to my house to lock up. They offered to call when finished, but all was ok. Price was perfectly reasonable and after reviewing their online reputation via Angie's List, Google, YouTube, etc. I didn't even bother to shop around. I HIGHLY recommend them and will definitely use them again.
Description of Work: I had my white carpets cleaned and deodorized. A total of 2 bedrooms, a small hallway and a living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John Z.
10/2011
5.0
carpet cleaners
  + -1 more
Got out a bunch of nasty stains, nice people
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mona M.
09/2011
5.0
carpet cleaners
  + -1 more
I called this company and left a message. My call was returned promptly and a date scheduled. He arrived at exactly the time agreed upon and did an excellent job of cleaning my carpet. There were many stains and he was able to remove all but one tiny spot. I was satisfied with the price of $136 for 3 large rooms and a wide staircase of around 20 steps. I will definitely call them the next time I am in need of carpet cleaning!
Description of Work: I had carpet cleaned in 3 bedrooms plus the staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sabrina S.
08/2011
5.0
carpet cleaners
  + -1 more
Did a great job! Very friendly and well priced. Other estimates I got for the job were over $200. Cheap, yet did a very good job! Will definately use again.
Description of Work: Carpets for 4 bd, 2-story townhome cleaned. Stain removal and shampoo for all room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Shar H.
05/2011
5.0
air duct cleaning
  + -1 more
We just built a new house, and heard about all the construction material that get inside your vents during construction. So we called Northstar to get a quote for the cleaning and sanitizing of our air duct system. A week later they showed up and cleaned all the vents,ducts, and furnace. After they were finished they showed us what had been left behind from the building of the house. The amount of debris they pulled out was simply amazing. Great job!
Description of Work: HVAC system cleaning, Duct cleaning, Air duct sanitizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

R W.
11/2010
5.0
carpet cleaners
  + -1 more
Thank you.You did an exceptional job.
Description of Work: The price sounds high but John did a lot of work. His price is competitive on upholstery and more than reasonable on carpet cleaning. John gave specialized attention to a large area rug reviving it to its original beauty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brett A.
10/2010
5.0
carpet cleaners
  + -1 more
I was very happy from talking to him until they called and said they were done. Great communication!
Description of Work: I called them Saturaday and they were able to come the next day and clean the carpets of my two bedroom apartment. The apartment managers send it was a great job done and they would not have to redo it. Great company and service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.95

Ryan G.
07/2010
5.0
carpet cleaners
  + -1 more
I got my deposit back, very happy. When other companies wanted to charge me extra for it being a holiday they were flexible and charged a fair amount.
Description of Work: They cleaned my carpets for a move out in an apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Andrea E.
07/2010
5.0
carpet cleaners
  + -1 more
I was very happy with the service provided. I wasn't able to get all of the furniture moved by myself and they moved items for me and put others up on blocks so they could clean underneath. Carpets and stairs look great, overall no complaints!
Description of Work: Carpets were cleaned in a house - 3 bedrooms, hallway, family room + stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrea E.
10/2009
5.0
carpet cleaners
  + -1 more
The carpet has not been cleaned in a long time (at least 3 years) and I was impressed at how well it turned out. Stains from pets and in high traffic area (stairs, mainly) were removed completely! Overall, it was an excellent job!
Description of Work: I had the carpets cleaned in my living room, stairway and 2 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jay D.
10/2009
5.0
carpet cleaners
  + -1 more
they showed up on time, vacumed my carpets, then steam cleaned them, left a bill and left.
Description of Work: NorthStar cleaned the carpet in my 3 bedrooms, hallway, and living area and did an exceptional job for a reasonable rate. I was really impressed with the attention to detail. They didnt just rush right through it like other companies I've used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    11 14th St S, Fargo, ND 58103

    www.fmnorthstarservices.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    7:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning

    FAQ

    Northstar Services is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 8:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 7:00 AM - 8:00 PM

    Northstar Services accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Northstar Services offers free project estimates.
    No, Northstar Services does not offer eco-friendly accreditations.
    No, Northstar Services does not offer a senior discount.
    Yes, Northstar Services offers emergency services.
    Yes, Northstar Services offers warranties.
    Northstar Services offers the following services: Carpet and rug cleaning, tile cleaning, water extraction, carpet protection, carpet brightening.

    Contact information

    11 14th St S, Fargo, ND 58103

    www.fmnorthstarservices.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    7:00 AM - 8:00 PM