Description of Work: This company contacted me 4 times saying they were coming to give me a bid on my roofing job (after I contacted them wondering why they had not given me a bid yet or shown up to look things over). They never showed, I never rec'd a bid, decided to contact another roofer that did what they said they were going to do, when they said they would do it!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
david M.
07/2014
4.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Sharon L.
06/2014
4.0
roofing
+ -1 more
unknown
Description of Work: roof redone shingles replaced. Tried redo flat roof but was not totally capable of the work. Also shingled garage but failed to make sure sub contractors finished the rain gutters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$12,000
James U.
06/2014
5.0
roofing
+ -1 more
unknown
Description of Work: Dave McCrackin gave me an estimate to re-shingle the roof of my house on May 14, 2014. In the estimate he clearly detailed what he would do and gave me an approximate date when the job would be done. He did exactly what he promised. He used a specialty plastic underlayment instead of tar paper which is much more durable and helps prevent leaks. He replace two of my "whirley- bird vents" with long lasting commercial ones. The jobsite (my yard) was exceptionally clean when he completed the job and the job was completed in the timeframe he quoted. He alerted me two days prior to starting the work so I could plan my day accordingly. J & J Repairs and Roofing did an outstanding job and I referred him to my neighbors that live to the west of me. I would certainly use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,850
Julie M.
03/2012
5.0
roofing
+ -1 more
They were respectful and honest to me. They are a small family business.
Description of Work: We had some roof repair done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jeff L.
03/2012
5.0
roofing
+ -1 more
I would recommend them; they do quality work and I will use them again in the future.
Description of Work: I used J & J Repairs & Roofing to repair my roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Matthew G.
11/2011
5.0
roofing
+ -1 more
From the start, I felt that J&J was a company I could trust since I had met the owner when he was doing the roof on a million dollar home. I called McCracken and left a message for him that I wanted to replace my roof on a 1080 square foot rambler. He called back within minutes and gave me an estimate two days later. With the proposal in hand, J&J said they could get to my house in several weeks if I signed right away. I double checked the price against people who had recently redone roofs, and returned the contract two days later. J&J started in about three weeks and didn't collect any payment until the entire job was done.
Description of Work: J&J did a complete re-roof, removing all the old roofing materials, replacing rotten wood, vents and flashing. Dave McCracken, owner, appears to run a tight ship, and he preaches quality work. He uses a large crew who look like they know what they are doing--not a bunch of scraggly general laborers. The shingles were a high-quality laminated shingle from Certainteed. The roof looks great, and it was completed in about eight hours, start to finish. When I got home I found the yard spotless; no one would know that the house had just been re-roofed by looking at the ground. Not only was the job done timely, but it was started when I was told it would start, even though it is clear that this is an extremely busy roofing company. I definitely could have found someone to do it for less money, but it would have taken some footwork to get the same quality for the price. It's probably more roof than I will need, but for me the peace of mind was worth a little premium, and I was already familiar with J&J before I hired them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Michelle E.
09/2011
5.0
roofing
+ -1 more
I was totally impressed from start to finish with this company. Pricing was very competitive, and finished product is unbelievable. Everything promised to me was delivered, and then some. I, without a doubt, will use them again. I recommend them wholeheartedly!! Thanks again, you will be getting my business again.
Description of Work: Reroofing after ice dams, and storms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Amy P.
08/2011
1.0
roofing
+ -1 more
Overall, it was a terrible experience. The company was disrespectful, and made the process even more stressful then it needed to be.
Description of Work: DO NOT USE THIS CONTRACTOR. They are: UNPROFESSIONAL, INMATURE, DISRESPECTFUL, RUDE This spring we had a leak in a roof, most likely from and ice dam. After getting quotes from several contractors we decided to go with J&J. The quote was middle of the road, the owner seemed experienced and we they would be able to fix the leak in a timely manner. Additionally, the work came with a one year warranty. The original work was done in a timely manner, however the roof continued to leak. When J&J was contacted there was never an effort to come back to the house to take a look at the work and see why to roof was still leaking. Communication was made for over six weeks. Every time J&J was contacted they said they would come out and never showed. When asked why they didn't make it several excuses were made, even stating that they had bigger more important projects.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Response from J & J Repairs & Roofing LLC
As a roofing company and a familly business, we try to give quality service at all times. We were called for a leak in the roof at this residence. We fixed one leak that we found on the roof. The charge was $400.00. The customer called back to us after a month or so and said it was still leaking. We returned to the house and checked our work. Our repair was still holding. We could not find any other leaks on the roof. The customer was not satisfied with our work. We found a problem in the wall of the house that had nothing to do with the roof. We could not satisfy the customer. We gave a full refund of $400.00 to the customer as there was nothing else we could do for her to make her satisfied.
Julie M.
01/2011
5.0
roofing
+ -1 more
I liked them. I dealt with them over the phone. I thought they treated me very nicely over the phone. Some places don't treat you very well over the phone. It reminded me of calling your dad up for some help. He was a nice guy. It's a family business.
Description of Work: They repaired some loose shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bryan B.
06/2010
1.0
roofing, snow removal
+ 0 more
This company is very un professional, I am speaking for myself and my parents, who hired Dave and his crew to remove their snow in the driveway last winter. The have a real nice retaining wall that was clearly marked with a big orange marker, they knocked over the wall partially, and to this day 5/5/2010 have still not made any attempts to repair it, and he took for ever to give a roof estimate when he said he would come over too look at it it took him a week, in my opinion he needs to be reported to the better business bureau, very bad professionalism!!!!
Description of Work: Snow removal from roof and drive way, and a roof estimate
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Paul G.
07/2008
1.0
roofing
+ -1 more
I paid David McCracken for work I found out later that he actually didn't do. Basically he did the work that could be easily seen, but did not do the work that he claimed to have done but could not be readily seen. I discovered this only later, after I had paid him. He promised to return and complete the work, but every time I called him he had some excuse about why he couldn't do it for a few days. Finally I gave up - and so, Angie's List, I'm glad you are finally here!
Description of Work: Repaired my roof, replaced two wind turbines, cleaned gutters.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Chimney Repair,
Gutters,
Snow Removal,
Roof Ice/Snow Removal,
General Remodeling,
Gutter Cleaning,
Pavers and Hardscaping,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Chimney Caps,
Hauling
FAQ
J & J Repairs & Roofing LLC is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
J & J Repairs & Roofing LLC accepts the following forms of payment: Check