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iCare Wireless Repair

5.0(
1
)

Phone Repair, Electronic Gadget Repair, Phone Sales,

... +1 more

About us

We are the premier repair facility in the Fargo Moorhead area specializing in Computer Repair, iPhone Repair, iPod Repair, iPad Repair as well as general cell phone repair in Fargo & beyond. Our industry trained technicians complete most repairs in just over an hour or less. Our repair services are not limited to only Apple as we repair all makes models & carriers as well. We also provide computer repair services and have an in house micro soldering technician to take care of soldering repair services. Other devices we repair include but are not limited to GPS systems, Key FOBs and car starter remotes. Have another repair... contact us. We pride ourselves on our professionalism and detailed approach to our customers repairs. We first will explain your repair to you. Then we perform and document a 27 point pre repair inspection. We will at this point proceed with your repair and after we will again perform and document another 27 point repair inspection. We then clean your device, place it in our inventory control area and enter all of your information into our advanced CRM database. We prepare your repair packet and you are notified via phone as well as email. We will then follow up with you after your repair to ensure that you are satisied with our workmanship and also that your device is functioning as it should be. We are a local veteran owned business which means that our biggest concern is your device and not who your carrier is. We also buy sell and trade used wireless devices so we have a solution for those of you who are looking to purchase a new used cellular device. Accidents will happen and when they do… iCare Repair is here for you.

Business highlights

13 years of trusted experience

Services we offer

We provide comprehensive repairs for computers, iPhones, iPods and iPads as well as repairing all other makes, models and carriers phones. We also provide in house micro soldering repair as well as comprehensive computer repair services. From broken glass, water damage to soldering services we have a solution for most wireless device issues.

Services we don't offer

We do not sell wireless service.

Amenities

Free Estimates
Yes
Warranties
Yes

Photos of past projects

Reviews

5.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-1 of 1 reviews
Liz H.
06/2014
5.0
phone repair
  + -1 more
I dropped my iPhone and the screen shattered. I was searching for many places in Fargo who would be able to replace the screen, and all were at such high costs. I discovered iCare Wireless and after making a phone call, found them to be very helpful. It is a company run by Veterans and they performed their service efficiently and effectively. I was quoted a time that my phone would be ready, and they were done ahead of schedule. The staff was personable and broke down all of the specifications so I could understand what all they were doing. The location was easy to get to and the shop was very clean and organized.
Description of Work: Replaced my iPhone 5 screen- I had cracked it on the cement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from iCare Wireless Repair
(Member name removed), First of all I want to express a deep & sincere "Thank You" for this review! Secondly, as a veteran & business owner I also say thank you for supporting our team. It is humbling to see each and everyone of our reviews from customers expressing their gratitude & appreciation... it truly is appreciated. I know how busy people's lives get & very few of our customers can find the time to share their repair experience. We strive to make the repair experience different than what most people anticipate when dealing with a repair. We feel it is important to help them understand what is going on with the repairs on a level that makes sense. We try to help them understand what we are doing or going to do in layman's terms and not in a way that only a person in the industry could understand. We want people to be comfortable with iCare Repair before, during & after their repair. We want to be the standard that others strive for. We recognize the financial burden that an unplanned repair can create in people's lives so we try to utilize a pricing structure that is as least financially impactful on our customers while still being able to keep our doors open. In addition, we also try to be mindful of the inconvenience of being without a device for long periods of time and that is why we set our target turnaround time of 1.5 hours for mobile devices. It gives us ample time to take care of the repair the right way and also correct any issues we encounter during a repair. Many times we repair them ahead of time as in your situation. We also want customers to know that we stand behind our product and that is why we include a 90 day warranty after a repair in case something should happen. We don't usually have this arise but in this industry it unfortunately is a reality so we want to make sure our customers are not only taken care of but also protected. It is through our customer service level and reviews like this that help us to grow so once again our sincerest thank you for sharing your experience with others. James Owner iCare Repair 23 8th Street South Fargo, ND *2 blocks west of the YMCA in downtown Fargo (701)298-7786 www.iacefargo.com www.facebook.com/icarefargo

    Contact information

    23 8th Street South, Fargo, ND 58103

    www.icarefargo.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Phone Repair,
    Electronic Gadget Repair,
    Phone Sales,
    Computer Repair

    FAQ

    iCare Wireless Repair is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Yes, iCare Wireless Repair offers free project estimates.
    No, iCare Wireless Repair does not offer eco-friendly accreditations.
    No, iCare Wireless Repair does not offer a senior discount.
    No, iCare Wireless Repair does not offer emergency services.
    Yes, iCare Wireless Repair offers warranties.
    iCare Wireless Repair offers the following services: We provide comprehensive repairs for computers, iPhones, iPods and iPads as well as repairing all other makes, models and carriers phones. We also provide in house micro soldering repair as well as comprehensive computer repair services. From broken glass, water damage to soldering services we have a solution for most wireless device issues.
    We do not sell wireless service.

    Contact information

    23 8th Street South, Fargo, ND 58103

    www.icarefargo.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM