Regal Home Solutions has been established in the Bismarck roofing sector for several years as the perennial leader of roofing materials and workmanship.
Regal Home Solutions will always deliver on its promise to ensure the best quality materials and the most driven roofers. Regal Home Solutions has an several offices situated in Bismarck and is planning on expanding into other territories. Regal Home Solutions stresses integrity and breeds excellence. We are artisans and take pride in the roofing services we provide to our customers in the Bismarck roofing sector. Regal Home Solutions 's motto is integrity and customer satisfaction breeds customer loyalty; and we will live and die by that adage.
Home remodeling and new construction
Business highlights
13 years of trusted experience
Services we offer
Siding and window replacement, roof replacement, kitchen and bathroom remodeling, framing.
This is where my frustration with Nate and Regal begins. Nate first contacted me fall of 2014. He stated he had heard of my problems with his foreman BJ and wanted to make right by me and stand behind BJ's work. He admitted to me that BJ and his crew got in over their heads installing Hardie Plank siding. At first I found this admirable and told Nate that I appreciated that and looked forward to working with him to resolve the issue. He looked at our siding and agreed that it was improper installation causing the siding to loosen and blow off. Nate said he would get back to me soon with a schedule to get started. After several calls back to Nate over the next several months asking when he was going to get to me, I could tell I was getting the "Royal Brush Off". Nothing but excuses. Due to the fact that contractors wanting to clean up other's messes are hard to find, I kept trying to work with Nate. At first I offered to pay for damaged siding and at the end I offered to cover up to $4,500 in siding and labor. I still could not get Nate to call me back. I am a business person myself and provide customer service on a daily basis. Truthfully, I can't believe these guys are still in business. I realize this didn't start out to be Regal's problem, but Nate chose to get involved and then never followed thru. Making promises you don't intend to honor won't keep you in business for long. I would like to warn everyone to read all of Regal's reviews carefully ... this is not the first that states what I am saying. Nate is terrible about promising and then not delivering. As of today, I guess I give up on BJ, Nate and Regal. I have given them over a year to correct the problem and follow thru with what Nate promised me "to make right". I have been more than fair in what I offered to do and so now I leave this review and hope others enter business dealing with Regal with both eyes open. Should Nate happen to read this and still want to make this right well then I guess he knows where he can find me. If that happens I will post that as well.
Description of Work: In 2011 we hired BJ one of Regal's roofing and siding foreman to perform roofing and siding for an addition to our home. He had his own company at that time. Two years later we noticed the siding rattling whenever the wind blew. Since then we have been losing pieces of siding off of our house on a regular basis. The reason for this is that on two sides of our house BJ's crew missed the studs when attaching the Hardie Plank siding. We contacted BJ at that time and he ignored our plea for assistance with the problem. Like many contractors of this quality and integrity BJ's company had folded and he was off to another so legal action was not a good option for me. After many attempts to get BJ to correct the problem, Nate Halvorson from Regal (BJ's new employer) found out about the issue and contacted me.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$24,000
Jean K.
11/2015
1.0
decks, roofing
+ 0 more
unknown
Description of Work: I contacted Regal Home Solutions to rebuild my front steps and add a deck. Nate came to my house and measured and promised an estimate which never appeared, nor did I hear from him again despite several attempts to contact him by phone, email, text, and Facebook. I would have appreciated a simple, "I'm not interested," to the complete lack of response.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Dave M.
10/2015
5.0
roofing, replacement windows, woodworking
+ 1 more
unknown
Description of Work: Tore down old deck, built cedar deck with pergola. We are very happy with the quality of work they did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Nate C.
08/2015
5.0
roofing, replacement windows
+ 0 more
BJ and his crew showed up as planned and was on the job at 07:30 sharp every morning until the job was complete. It couldn't have gone better. The entire crew are local guys living right here in the Bismarck/Mandan area. They care about our desires as to design and they care about our property. They even laid down plywood when they had to drive on our grass. I truley didn't think quality contractors like Regal Home Solutions existed any more. Prior to hiring Regal, I talked to a neighbor and asked "would you hire them again". They answered, YES. I am very happy that I hired them as well. When Jason and his siding/windows crew finish, I will write a review on that phase of the job too. So far it looks like I will be very happy when they finish the seamless steel siding on both structurs and fininsh with installing 17 new windows. You can't go wrong with Regal Home Solutions.
Description of Work: They removed and disposed of all existing asphalt shingles on our 100 year old house and garage. The house has a 16x12 pitch roof. They repaired some damaged roof boards, removed 3 out-of-service chemneys and installed "Stone Coated Seel" shingles. They are beautiful!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$31,000
Connie M.
08/2014
5.0
roofing
+ -1 more
Came up with a solution and design for a pre-existing problem that was due to a design flaw by a different (the original) homebuilder. Crew worked hard and steadily - professional and efficient. Paid attention to detail which was greatly appreciated. With all the construction and high demand for this kind of work in our area, it was terrific to be able to get it done and with an excellent result. Very pleased with the outcome.
Description of Work: Roof framing to address a design flaw by the original homebuilder that affected drainage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Connie M.
08/2014
5.0
decks, woodworking
+ 0 more
Elated with the look and functionality. The size is ample and we have had many people drive by and stop to look at the deck or comment on how unique and attractive it is. The builders were respectful, courteous and good about cleaning up after construction. We appreciated the collaborative effort on designing a deck that met our needs. Weather presented challenges at times but the employees stuck it out and worked at times when I would not have expected them to. Good communication and most important, high-quality work. We love our new deck!
Description of Work: Built a large deluxe maintenance-free deck with benching. There was no deck at all before so this was entirely from scratch. We do not want to do deck maintenance so were willing to pay extra for high-quality maintenance-free decking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Jeanne K.
10/2013
1.0
decks, roofing
+ 0 more
I had 3 things I needed done. I already had lined up someone who would install a new deck on my home and replace a patio door, but they couldn't install a roof over part of my deck. That's where Regal Homes came in. Nate met with me about the roof project and offered to work with the deck builder to incorporate the footings, etc into the deck that was being built. Numerous times Nate was going to get me the bid or meet with his builder to discuss my particular building needs. Since things have gotten so delayed I have now lost my builder for the deck. Regal Home's was going to do the footings right away so then the guy could build the deck around them. They would come back later and then do the roof part of this project. Even after that I talked to Nate about them doing the whole project now which he was open to. I had read Regal Home's good review on Angie's list regarding quality of work and Nate promoted his builder's quality of workmanship. While they "may" do quality work, it doesn't matter if the guy upfront doesn't do a good job in following through on deadlines and things that have been discussed with the homeowner. There was one point in our discussion also where there was resistance for doing the roof the way I wanted. I've called Nate numerous times and he has not returned my phone calls. At one point I called another estimator with the company and he was not happy that Nate was getting back to me. They obviously have some things to work out in their company if they want to have a good reputation. I'm frustrated and now left without a deck on my home going into the winter.I also lost the builder of my deck because of this situation. As I was in the flood of 2011, I have many more projects that need to be done, and I was hopeful that Regal could have helped me with other ones as well. I'm still hopeful there has to be some businesses out there that follow through on what they say, do good quality workmanship and are respectful enough to communicate with you. Extremely poor communication skills with this company.
Description of Work: Nothing, as Nate didn't follow through on what we had talked about and what Regal Homes could do. Herein lies my frustration.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Connie M.
07/2013
5.0
roofing
+ -1 more
very satisifed with the workmanship - hard workers. We are having this company put on a deck for us later this summer because we are pleased with the work.
Description of Work: Tore off old roof that had leaks and weather damage and re-roofed the house
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Service Categories
Roofing,
Decks and Porches,
Finished Carpentry and Woodworking,
Windows,
Siding,
Kitchen and Bath Remodeling,
Garage and Shed Building,
General Remodeling
FAQ
Regal Home Solutions is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Regal Home Solutions accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Regal Home Solutions offers free project estimates.
Yes, Regal Home Solutions offers eco-friendly accreditations.
No, Regal Home Solutions does not offer a senior discount.
No, Regal Home Solutions does not offer emergency services.
Yes, Regal Home Solutions offers warranties.
Regal Home Solutions offers the following services: Siding and window replacement, roof replacement, kitchen and bathroom remodeling, framing.