Northern Plains Plumbing Heating & Air offers Bismarck, N Dak. area clients quality professional heating, air conditioning, plumbing, design, excavating, and drilling services. Working with residential and commercial customers, our designers and installers have earned a sterling reputation based on years of distinguished service and craftsmanship.
Why are you paying those high heating and cooling bills when an efficient and environmentally friendly way to heat and cool your home is right under your feet? A geothermal pump taps into the earth’s constant temperature of 55 degrees to heat and cool your home. If you want to save significantly on your heating and cooling costs, then you should give the experts at Northern Plains Plumbing Heating & Air a call.
Our wide range of services includes:
• Air conditioning & heating
• Boilers
• Water heaters
• Installation & repair
• Bathroom & kitchen design & installation
• Emergency plumbing service
We work directly with you throughout each stage of the design and installation process to ensure that the project conforms to your exact specifications and our high standards of excellence. Emergency services are available.
Give us a call today for more information or to schedule an estimate!
If I could give them 0 stars I would. I’m not someone who writes reviews but I am making a point to post this. We have purchased a water heater, new AC, and almost purchased a furnace from them all in the last 3 years. I now question whether or not we actually needed to replace our water heater and AC, because they heavily pitched us on just buying a new one at the time and we trusted them. When our furnace stopped working, we called them yet again and their tech came out and spent a couple hours trying to fix the problem before deciding we needed a new motherboard. He contacted “his reps” and we waited for a week and a half for “his reps” to ultimately send the wrong part. No one realized this and the tech came out and worked on putting the wrong motherboard in for a few hours. When the tech eventually figured out it was the wrong part, he contacted “his rep” and they said they can’t get our motherboard anymore and we would have to buy a whole new furnace. By this point, we were without heat for 2+ weeks in mid to late October. Then the sales guy calls me to pitch me his quotes on a new furnace and talks down to me because I’m a woman, telling me I should speak with my husband. Disgusting. He gives me a quote that is about $1500 higher than the other company we ultimately went with. Fast forward to now and this company has the guts to send us a bill for $500. For what? The tech literally did nothing the entire time he was here. We are happy to pay for his time for the initial visit when we didn’t know what was wrong, but it’s not our fault their “rep” sent the wrong part and sent their tech on a wild goose chase for 3+ hours. Send the bill to their rep or eat the cost. If the rep had told them they couldn’t get the part in the first place, it would have been over with right there. When my husband called to argue, the sales guy acted like he was doing us a favor by somehow sending us a bill for only $500. What? Absolutely sleazy sales techniques. I have already told multiple people never to work with this company and plan to tell everyone who will listen never to work with them. This is NOT how you treat people, especially good customers who have already purchased an AC and water heater through you. Shame on you.
Description of Work: Our furnace stopped working
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$500
Joy K.
01/2017
5.0
plumbing, home remodeling
+ 0 more
They were reasonable in price, they weren’t the most expensive, they weren’t the cheapest. They were the middle of the road. I was happy with the price. She gave very good suggestions on how to do things. She suggested handy capp bars which we had never thought of. She suggested comfort high toilet which was smart. I sure like. She suggested upgrading things we wouldn’t have thought of. They are calling to let us know when they are coming, about what time to expecting them. So we are not having a long wait in between.
Description of Work: They are remodeling our bathroom. They are doing sink, tub toilet, they are coordination everything, the electrical, the tile work, the flooring and the construction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Luke A.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Found the problem quickly and fixed it at a very reasonable price. Explained the failure and the parts needed thoroughly, and even cleaned out the dirty coil fins for me!
Description of Work: Air conditioner repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Dennis G.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
I called Northern Plains Heating and Air to come to my residence and give me a quote on installing a furnace and central air. Adam came out the same day and I had a quote the next day. One week later their service department installed the new system. The installers did a very neat job and we are very happy with their work. I had also called two other contractors for a quote but their sales department never even returned my call.
Description of Work: Install furnace and central air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Sarah J.
09/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Had a garbage disposal installed in 2014, it started sounding funny, I called and they replaced it the next day. Very pleased with the service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Laurie S.
03/2014
5.0
plumbing
+ -1 more
I have used this contractor since I remodeled my kitchen. They are always professional, always call if not on time, and friendly. They have also installed a new water heater for me in the past. The only reason I gave a B on the price is I am not sure if their prices are the same as others as I only use them. If you find someone you like, it's not always worth shopping around.
Description of Work: They installed a new kitchen faucet (amount included in my service) and fixed a shower leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Arnie S.
02/2014
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
That's the good news. I asked the technician to replace the sacrificial anode since the water heater was 8 years old. In short, the technician did not realize that the heater had to be cooled before attempting the removal of the anode. He ruined the anode trying to get it out. So I now have a new water heater. Mixed feelings. The technician should have known that magnesium expands faster than stainless steel, and was locked because of the different expansion properties.
Description of Work: I called because of a sewer smell in the house. That was caused by a frozen vent pipe. They added a cap that cured that issue.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,750
Nettie L.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Don't have a bill yet. Very impressed with how it went and they did the job quickly.
Description of Work: Furnace inspection and installed a vent in the bathroom.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Collette R.
01/2014
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeremy R.
11/2013
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
.
Description of Work: I used Northern Plains Plumbing Heating & Air Inc.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Kris M.
09/2013
5.0
plumbing
+ -1 more
Very professional, reasonable price, courteous, quick response
Description of Work: Repaired humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael Q.
08/2013
2.0
plumbing
+ -1 more
We were sent a $75 bill based on their conclusion that it wasn't warranty work, not taking into account Red Door ordered the service request, and us, as the homeowners, didn't authorize any such payments out of warranty, saying it wasn't a workmanship issue (though I could never get a specific definition of this), but rather a cleaning issue. The position of Northern Plains is to charge the homeowner $75 whenever a service technician is sent to a house, regardless of who ordered the service. We were forced to use Northern Plains as they were the initial installers, and then were forced to pay for work rendered based on the service requested by the builder. In my opinion it is poor business practice to charge an unwilling 3rd party based on the transaction of separate entities.
Description of Work: Northern plains came to our home at the request of Red Door homes to look into a possible warranty issue (a smelly sink). The plumber came in and cleaned the overflow using a brush we provided. The smell went away for roughly a week, but soon returned.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$75
B W.
02/2013
5.0
plumbing
+ -1 more
Russ great person to work with.
Description of Work: Replace shower faucet temp control valve
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$558
Maggie E.
02/2013
4.0
heating & air conditioning/hvac
+ -1 more
well after he was done with everything he had to do he said that we should call someone to clean out heat ducts and the furnace, but we still haven't been able to afford it yet.
Description of Work: they checked the AC to make sure the freone wasn't low,because our central air unit was not cooling the house like it is suppose to. They checked the furnace and put a new filter in it.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
John D.
07/2012
5.0
plumbing
+ -1 more
ompany ag
Description of Work: We had new countertops installed and need the dishwasher, the disposal, the new faucet, and the sinks reinstalled. The countertop installers were delayed by a day and Northern Plains rescheduled the appointment without any difficuties. They showed up on time and were very efficient at getting everything reinstalled. The plumber was very polite and made sure to clean up after himself. I will definitely use this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Dawn P.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
I thought they did an excellent job. They were very friendly and responsive.
Description of Work: I had Northern Plains Plumbing Heating & Air come out to do some plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Steven M.
03/2012
5.0
plumbing, drain cleaning
+ 0 more
Tech arrived Diagnosed two potential problems Didn't have parts with him, so he went to get them An hour later he came back and installed the parts Tested the parts and left.
Description of Work: The tech was great, identified the problem quickly but didn't have the parts with him to fix the water heater. An hour later he returned with the parts. The parts were covered by warranty however I just got a bill in the mail for labor and tools. No itemization on labor and the rate is double what others charge. The total job took 1 hour to do and I am getting charged for 2-3 hours worth of work.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
alyssa M.
01/2012
5.0
plumbing, drain cleaning
+ 0 more
Fast, efficient, and reasonable. Would definitely use them again. Thanks!
Description of Work: Great experience. Had to re-route a line to my ice maker. Fast, efficient, and reasonable. Would definitely use them again. Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Brent R.
01/2012
5.0
heating & air conditioning/hvac, plumbing, wells
+ 1 more
Northern Plains was extremely nice to work with. Everything they installed worked with zero issues. They also were very helpful with planning during our design process. I would definitely recommend them to anyone.
Description of Work: Northern Plains installed our septic tank/drain field, drilled our well, dug in outside hydrants, did all internal plumbing, drilled geothermal wells, and installed all heating/hvac equipment in our new house. They also plumbed in in-floor heat in our new shop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100,000
Deanna L.
06/2011
5.0
plumbing
+ -1 more
They were prompt in coming to our home for the estimate and scheduled the work right away, the whole process was completed in a matter of a few days.
Description of Work: They repaired a leaking pipe in 2 different areas and put a new plug in the bathroom drain.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Chris H.
05/2009
5.0
plumbing
+ -1 more
After moving and replacing pipe under the kitchen sink, the drain was running slowly so I tried snaking it a couple of times. I then discovered one of the old pipes was leaking under the floor. I called Northern Plains again in the morning and they had the old pipes replaced by the end of the day.
Description of Work: Moved vent pipe inside wall, replaced plumbing under kitchen sink, replaced kitchen faucet. Replaced drain pipe to main stack.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Excavating
FAQ
Northern Plains Plumbing Heating & Air is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Northern Plains Plumbing Heating & Air accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Northern Plains Plumbing Heating & Air does not offer free project estimates.
No, Northern Plains Plumbing Heating & Air does not offer eco-friendly accreditations.
No, Northern Plains Plumbing Heating & Air does not offer a senior discount.
Yes, Northern Plains Plumbing Heating & Air offers emergency services.
No, Northern Plains Plumbing Heating & Air does not offer warranties.
Northern Plains Plumbing Heating & Air offers the following services: Plumbing, Heating, & Air