When they had done the spring cleaning, they said they'd be glad to mow the lawn for me at $25 per time, since there really is not that much lawn to mow. When I managed to get hold of them this time, they said they never mow for less than $35. Well, I was feeling pretty desperate, so I agreed. They promised to be here to mow the next week. They never showed, never called, no nothing. With our first encounter for the spring cleaning, I'd had to call them again to remind them they'd said they were coming. This time I did not bother. They might do good work but are not very organized or businesslike, and I just don't have the time to babysit a service organization.
Description of Work: This is a followup report. I had Ide's in to do some spring cleaning a few months ago and felt the work was well done, though I had some concerns about their communications. I called them again a couple of weeks ago asking for regular lawn mowing services.
Rating Category
Rating out of 5
responsiveness
1.0
Robin L.
04/2008
4.0
lawn service, leaf removal
+ 0 more
I'd called many lawn maintenance folks, and they either did not answer the phone, did not return the call, returned the call but did not come, gave estimate for work but never showed up - I was really frustrated. I called Guy and he answered the phone and we made arrangements for him to come provide an estimate. He called the day he was scheduled to come to verify appt time, and he showed up on time. I thought the estimate a little high - certainly higher than I'd hoped, but I was desperate. He said he'd call early the next week to schedule the actual work. He did not. On Tuesday I called the number I had, and Rick answered, and clearly had forgotten all about me. However, after that was sorted out, he said he'd check with Guy but he thought they could come on Friday. He called back Wed morning to confirm Friday, and Friday morning called to say they'd be here by 10:00 am, and they were. They did the job quickly and to my satisfaction. I feel if I cannot keep up with the mowing myself, I'd be willing to hire them to mow regularly. However, since I want to mow with a reel mower, and they use one of those big riders, I doubt this will happen. It depends on whether they are willing to mow my small grass area with my mower.
Description of Work: Spring yard clean-up, to include fallen branch/twig removal, leaf removal, mowing, weeding (pull out) and weed control (spray). Approximately 1/2 acre. Much of the acreage is under trees, and the leaf blowing particularly was difficult there. Also managed to get the leaves out of the ivy, also difficult. Lots of twigs and branches down over the winter. They picked them up and moved them as I specified into the wooded area. Rick Richardson came with 3 other workers.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Leaf Removal,
Landscaping - Lighting,
Pavers and Hardscaping,
Fountains,
Lawn Irrigation,
Landscaping
FAQ
IDE'S LANDSCAPING INC is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
IDE'S LANDSCAPING INC accepts the following forms of payment: American Express,Check,Visa
No, IDE'S LANDSCAPING INC does not offer free project estimates.
No, IDE'S LANDSCAPING INC does not offer eco-friendly accreditations.
No, IDE'S LANDSCAPING INC does not offer a senior discount.
No, IDE'S LANDSCAPING INC does not offer emergency services.
Yes, IDE'S LANDSCAPING INC offers warranties.
IDE'S LANDSCAPING INC offers the following services: IRRIGATION WORK, LANDSCAPING, MAINTENANCE WORK, RETAINING WALLS, HARDSCAPES & PONDS.