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Blaze Heating, Cooling, Plumbing & Electrical

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

Comfort Master is locally owned and operated by Tommy & Fay Brown. We are proud to be a Trane Comfort Specialist for over 10 years. Our team are here to take your calls and handle your heating and cooling needs. Experienced NATE certified technicians are always available to provide service to you with firm pricing on diagnostics and repairs. We provide 100% customer satisfaction on the services we provide. We are committed to building trusting relationships through honesty with our customers. No matter the time of day or night, you always speak with a "live" person on the other end. Ask about our loyal comfort club membership where you can receive discounts off repairs, priority scheduling, and yearly maintenance. We care about your comfort! License #17728.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C. Heat pumps. Dual fuel systems. Ductwork design, installation & testing. Indoor air quality systems, Geothermal systems

Services we don't offer

Duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8261 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 261 reviews

Sheri H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for your positive rating of our company. We appreciate you being our customer!!

PHILIP B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed my new HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for giving us an "A" rating. We appreciate you being a Comfort Master Customer!!

Cathryn S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for reviewing us. We appreciate you taking time to let us know how we are doing.

William P.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .....
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for choosing Comfort Master as your HVAC provider. We appreciate the business.

Patricia A S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
went very well as always
Description of Work: Spring tune up. We have a contract for tune ups fall and spring. Have been with comfort master for 10 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for taking the time to give us your feedback. It makes us happy to have long time customers give us a review. Thanks Again!

Art F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
I like the quality of their work.
Description of Work: Checked the furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for the review. It is so nice to know that you were truly happy with our quality. We strive every day to bring value to our customers and appreciate your business.

Matthew S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for the review. We are happy to hear that you would hire us again. We appreciate your business.

Roberta S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
A+ experience, it was excellent.
Description of Work: The provider installed a whole new heating and air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for taking your time to comment. It is wonderful to hear that we have customers that have experienced excellent service from us. We strive every day to build value in our company.

Dennis C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Reliable and efficient
Description of Work: Warranty work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank You for taking the time to share your experience with us. It is so nice to know that you were truly happy with us.

Brenda W.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for taking the time to give us your feedback. We are glad to hear that you are happy with our service. We look forward to taking care of all your HVAC needs in the future.

William P.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Art F.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for your business and giving us an "A" rating!

Elizabeth W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was a semi annual check of our systems. There were no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
We appreciate you being a long term member of our Comfort Club maintenance family. Having routine maintenance prevents many unexpected system failures. Thank you for your business!

Stewart K.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for providing a review of your experience with our company. It is our constant goal to communicate to each customer and to be prompt in our service to you!

Donald E.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Comfort Master performed the spring time check on my HVAC system. I have used Comfort Master for about 6 years since they originally installed this my system. As always, the technician arrived on time, was professional and courteous. It is a pleasure to do business with the folks at Comfort Master and I have recommended them to several co-workers who have also been happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for telling others about your experience with our company. That is the confirmation that not only do you trust us with your own home's HVAC system, but you have confidence that we will treat your friends and family well! It is a pleasure to be of service to you!

Scott L.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for your rating of our company! Comfort Master focuses daily on making sure that the value of our services exceeds the cost!

Lamont G.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for rating your experiences with our company. We appreciate your business!

Tom S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you so much for the "A" rating! We appreciate your business!

Russell F.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed inspection and servicing of HVAC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for being a long term Comfort Club member. Routine maintenance is the key to having peace of mind when it is hot or cold and the demand on your system is high! We look forward to serving you for years to come.

Sue P.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new 14 seer Trane air conditioner and some new ductwork. The two men were quiet, thorough and professional. They left my home as neat as it was prior to their visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,465

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you for your review and your business! So glad our team took great care in providing a quality installation in a professional manner. We look forward to serving you for years to come!

Maurits H.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you so much for your business. We take pride in what we do and strive to have a good team of people that honestly enjoy working together and giving excellent service.

William C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great customer service! Friendly follow up and easy to talk to.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Blaze Heating, Cooling, Plumbing & Electrical
Thank you so much for your kind words (Removed members name). We really appreciate you taking time out of your busy schedule to give such positive comments. 100% Customer Satisfaction is our goal. Thanks for your business and welcome to the family.

ANDY H.
05/2008
4.0
heating & air conditioning/hvac
  + -1 more
They are suppose to come out on their own. I am here when they do this. They need to get inside to the air flow and thermostat. Clean up behind themselves. They are professional and courteous. I would not recommend this company because the quality of work is not the greatest for the price.
Description of Work: It is a contract to come out twice a year to do annual checks of heating and air.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$130

ANDY H.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
Professional, efficient coverage. Good detail. Thorough.
Description of Work: Bi-annual check of Central air and heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gloria M.
06/2006
2.0
heating & air conditioning/hvac
  + -1 more
They made the wrong diagnosis on what the problem was with the furnace. They said it was the thermostat and charged us $85 to find out. Turns out it was the delay relay switch, which they fixed, but the they missed cracks in the furnace and we had to replace the unit. I would never hire them again.
Description of Work: I called them to do some preventive maintenance for our furnace.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Contact information

500 E Gannon Ave Ste 100, Zebulon, NC 27597

http://www.comfortmasterinc.com

Service hours

Sunday:
8:00 AM - 12:30 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
L.17728
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbers
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Natural Gas Lines,
Energy Efficiency Auditing,
Fireplaces,
Generator

FAQ

Blaze Heating, Cooling, Plumbing & Electrical is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 12:30 PM

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Blaze Heating, Cooling, Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Blaze Heating, Cooling, Plumbing & Electrical offers free project estimates.
Yes, Blaze Heating, Cooling, Plumbing & Electrical offers eco-friendly accreditations.
No, Blaze Heating, Cooling, Plumbing & Electrical does not offer a senior discount.
Yes, Blaze Heating, Cooling, Plumbing & Electrical offers emergency services.
Yes, Blaze Heating, Cooling, Plumbing & Electrical offers warranties.
Blaze Heating, Cooling, Plumbing & Electrical offers the following services: Heating & A/C. Heat pumps. Dual fuel systems. Ductwork design, installation & testing. Indoor air quality systems, Geothermal systems
Duct cleaning

Contact information

500 E Gannon Ave Ste 100, Zebulon, NC 27597

http://www.comfortmasterinc.com

Service hours

Sunday:
8:00 AM - 12:30 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM