Advanced Appliance & Air Repair LLC

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Advanced Appliance & Air Repair is a small family owned business based in central North Carolina with strong Christian values. Our goal is to provide you with technical service which is prompt, courteous, competent, honest, and at a fair price. We believe continually striving for this goal will ensure our survival and you will seek us again and again for your service needs.

Business highlights

22 years of trusted experience

Services we offer

Repair & Replace Heating & Air Conditioning Systems, Whirlpool, GE, Maytag, Frigidaire, Roper, Jenn-Air, Subzero, Wolf, Amana, Carrier, Trane, Goodman, Etc. Repair: Refrigerators, Washers, Dryers, Ranges, Cooktops, Ovens, Dishwashers, Garbage Disposals,

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.895 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 95 reviews

Merle G.
09/2020
5.0
appliance repair
  + -1 more
Excellent!!!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Response from Advanced Appliance & Air Repair LLC
Thank you!! It is nice to know you are happy with our service. You know where to find us. Have a Great day!

debra D.
05/2017
1.0
appliance repair
  + -1 more
NO CONTACT
Description of Work: AIR CONDITIONER

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


michael F.
11/2016
5.0
appliance repair
  + -1 more
Very good job will use again
Description of Work: Good job on repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James A.
07/2016
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathryn A.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replace water bladder in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Advanced Appliance & Air Repair LLC
Martin was your tech. I will pass your comments to him. It makes him very happy to know his work is recognized and appreciated.Thank you for selecting us and being our customer. Thank you for taking the time give us your thoughts. Joe

Mike S.
02/2014
5.0
appliance repair
  + -1 more
I have used Advanced for the last 8 years for both personal and business needs, I have always found them to be dependable, knowledgeable and affordable. They are great people to deal with, no hesitation to use them again.
Description of Work: They repaired a dryer for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Julie T.
11/2013
5.0
appliance repair
  + -1 more
Went well and they were able to come on the same day I called.
Description of Work: Replaced circuit board in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Christine M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
on time, price much better than Sear's quote for same service - cleaned something extra in the machine and cleaned out the vent for no charge, very friendly and professional, did not try to sell extra services, friendly to my cat who wanted to supervise him. Have had no trouble with the machine since then.
Description of Work: fixed my washing machine which had totally stopped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Corey M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive. My furnace blower went out and I was not able to fix it myself. They did a nice job. They were extremely responsive. I had to pay a pretty significant amount for a 15 minute job and a weekend charge.
Description of Work: I last used Advanced Appliance & Air Repair to repair the blower on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria M.
04/2013
4.0
appliance repair
  + -1 more
He didn't clean the bathroom where he left the old motherboard that he replaced. The guy talked a lot. Otherwise, he was fine and fairly quick.
Description of Work: Advanced Appliance & Air Repair repaired our refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0


Sharon M.
02/2013
4.0
appliance repair
  + -1 more
They are not a complicated business. they must have low overhead as they do all repairs on site. Their phone number is a West Virgina number which ai haven't figured out. I have only three suggestions: uniforms and business cards a professional, not personal vehicle better knowledge of the area for referral for purchases, etc. I would use them again.
Description of Work: They came as a pair, a man and a worman. She sets the appointments and handles the payment and he works on the appliance. He opened up the dishwasher and cleaned the screens. When they left, they thought it would work, but it didn't. The repairman has warned me that if that didn't work, it woudl require a master control part. He was right. I replaced it myself saving myself additional cost. Now it works.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

James A.
08/2012
5.0
plumbing, small appliance repair
  + 0 more
Very good, prompt and professional.
Description of Work: Had to replace an old garbage disposal....pretty straightforward stuff. They came out very promptly...the day I called, performed the job as needed. They were very polite and friendly, very professional. Overall, they did a good job....a good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sheetal M.
02/2012
5.0
appliance repair, handyman service, heating & air conditioning/hvac
  + 1 more
This is a dad and son business and they are really good. They are professional, personable and great at money saving tips such as telling us about purchasing our own parts if we wanted to save some money. We would highly recommend them.
Description of Work: They repaired our air conditioner and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hope N.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
The company was very responsive and quick to get someone out to check the problem with our furnace. Once we decided on replacement, they got us on the schedule immediately and completed the job within a day. All crew members were pleasant and professional and made this a terrific experience. We have used Advanced in the past for refrigerator repairs and have always been extremely happy with their service and prices. Will definitely use them again!
Description of Work: A vital (and expensive!) part on our furnace failed. Joe at Advanced helped us determine if now would be a good time to replace our system or piece it back together. He gave us a very fair quote for replacement (less than what we've gotten in the past from other vendors) so we went with the replacement plan for both furnace and AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Robert P.
11/2011
5.0
appliance repair, small appliance repair
  + 0 more
After wasting my money on another appliance service we had used a couple of times in the past, I decided to try this company and they were phenomenal! The other company was happy to charge me for several parts and service calls that did nothing to fix the issue with our water dispenser. Not only did Advanced Appliance & Repair figure out the issue with my GE Profile refrigerator, they spent over one hour and two trips attempting to repair the fridge in my garage and they would not let me pay them! Not only that, but we had an issue with the main fridge where ice had blocked the freezer from closing and they skipped their lunch hour to repair it and again, would not let us pay them. This is a family run company that cares about what they do and it shows. This is the first review I have written and I will tell you that these folks are great.
Description of Work: GE Profile refrigerator water dispenser stopped working. Had another company attempt to fix it. They changed the solenoid and then the ice maker...still didn't work! $400.00 later!?

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Charles T. B.
08/2011
5.0
appliance repair
  + -1 more
The job went well and I think they are good people.
Description of Work: Advanced Appliance & Air repaired the pump in my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William L.
10/2010
5.0
appliance repair
  + -1 more
The repairman was running a little early, and he called me to say he was on his way. I was able to meet him at home, and he quickly diagnosed the problem as stripped gears on the icemaker. He quickly installed a new icemaker. I'm pleased with the promptness, the call ahead and the service. Will call them again.
Description of Work: Repair/replace icemaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Aimee S.
04/2009
5.0
appliance repair
  + -1 more
Service was easy to schedule for the coming day. As soon as I described the issue & Joe noticed I had small kids, he bet there were baby socks in the water pump. Joe tried to remove the socks, but it was impossible. Fortunately, Joe had the part needed & had the washer working in less then an hour.
Description of Work: Appliance Repair diagnosed an issue with my washer & repaired by replacing the water pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Andrew W.
02/2009
5.0
small appliance repair
  + -1 more
Although a little pricey, we were overall very happy with Shaun and his professional service given. I am glad I used them as I own a number of properties and will use them again on small repairs.
Description of Work: I made a call to the office on Thursday morning and was greeted politely and informed the next available appointment was for Friday lunchtime in which I agreed to. Shaun arrived early and called ahead to inform us of this. He found the fault on the none working fridge/freezer promptly, quoted and completed the work within the hour.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Ian F.
02/2009
5.0
appliance repair
  + -1 more
This is a great local family owned company. They clearly take pride in customer satisfaction and service quality. They were prompt, on time, and professional. Very helpful. I would use them again without thinking twice.
Description of Work: Had them fix a problem with the water dispenser in my Kenmore Elite side-by-side refrigerator. My water dispenser would stop working intermittently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Elizabeth D.
01/2009
5.0
appliance repair
  + -1 more
Company responded same day. Repairman was highly professional and courteous. Repairs were accomplished in minimum time, and area cleaned up after work done. I highly recommend Advanced Appliance Repair.
Description of Work: Diagnosed and repaired water leaking from dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mike S.
11/2008
5.0
appliance repair
  + -1 more
I have used Joe and Donna several times over the last 3 years, I find they will always return my calls promptly and schedule a time to come out and diagnose. They do a great job at a very reasonable price.
Description of Work: They came out and repaired my stack dryer, replaced a switch and it was back up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Anne H.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
He was great! He was so helpful and he just jumped in and showed my husband what to do. His price was reasonable! I really appreciated the fact that he was willing to help me over the phone rather than try to get a service call charge out of the situation.
Description of Work: We called him for our heater and our oven in the fall. They both went out. He wasn't sure what to do with our oven and needed to reference someone else. He called me right back the next day and explained what to do and even offered to come out and help me. It was as simple as unscrewing a panel and pushing a button. While he was here, we asked him about our gas fireplace. We also called them this spring when we turned our air conditioner on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERESA & GREGG D.
09/2007
4.0
appliance repair
  + -1 more
They were able to come out in a hurry. I didn t think that the prices were so great but the fact that they came so fast was okay. That kind of evened out the whole experience because I had company coming. I would use them again in case of an emergency. They are a good company.
Description of Work: They repaired the ice maker on our side by side refrigerator. The motor module was replaced.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$220

ROSIE C.
06/2006
5.0
appliance repair
  + -1 more
I LIKED THEM A LOT. WE NEVER HAD ANY PROBLEMS WITH EACH OTHER, MEANING THAT I LIKED THE JOB THEY DID FOR ME. IF I EVER NEEDED THE SAME WORK DONE AGAIN I'D USE THEM. I JUST PICKED THEM OUT OF THE YELLOW PAGES.
Description of Work: THEY FIXED THE POWER BUTTON ON MY CLOTHES WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

380 Moores Pond Rd, Youngsville, NC 27596

http://www.advappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
SP.SFD.28708
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Electrical Contractors
Trade License Expiration
03/11/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Plumbing,
Handyman Services

FAQ

Advanced Appliance & Air Repair LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Advanced Appliance & Air Repair LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Advanced Appliance & Air Repair LLC does not offer free project estimates.
No, Advanced Appliance & Air Repair LLC does not offer eco-friendly accreditations.
Yes, Advanced Appliance & Air Repair LLC offers a 10% senior discount.
No, Advanced Appliance & Air Repair LLC does not offer emergency services.
Yes, Advanced Appliance & Air Repair LLC offers warranties.
Advanced Appliance & Air Repair LLC offers the following services: Repair & Replace Heating & Air Conditioning Systems, Whirlpool, GE, Maytag, Frigidaire, Roper, Jenn-Air, Subzero, Wolf, Amana, Carrier, Trane, Goodman, Etc. Repair: Refrigerators, Washers, Dryers, Ranges, Cooktops, Ovens, Dishwashers, Garbage Disposals,

Contact information

380 Moores Pond Rd, Youngsville, NC 27596

http://www.advappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed