Advanced Appliance & Air Repair LLC

Description of Work: Called them to fix my fridge, as the ice maker wasn't working. They were prompt, nice, dog-friendly (a bonus for me!) and even though the problem couldn't be fixed that day, made an appointment to call me the next day to talk about parts, price, and timeline. They were great!

Description of Work: The technician came out and worked on 3 appliances. They were up front and honest about repair vs replace. We will call them again!

Description of Work: CLOGGED ICE MAKER DRAIN AND SUCTION LINE FROSTING. HAVE USED THIS PROVIDER FOR ALL APPLIANCES IN MY HOME AS WELL AS THE A/C AND FURNACE. OUTSTANDING WORK AND THEY ALWAYS STAND BEHIND THEIR SERVICE.

Description of Work: Check stove, burners not working, checked frig for any water leakage.

Description of Work: They fixed an clogged up tube in my freezer. The tube lets water condensation flow down to a pan where it evaporates. The water had been pooling on the floor in front of the freezer for months. They were prompt, punctual, and effective. Will use again should the need arise.

Description of Work: Replaced the water valve on our Washing Machine. Very dependable and they always stand behind their work. Over the years they have serviced our Washer, Dryer, Refrigerator (both of them), Dish Washer, Gas Cooktop, Stove, as wells as our Furnace and A/C.

Description of Work: Replaced ice maker in refrigerator

Description of Work: Joe and his wife and their son in law were all awesome. Love them, would totally trust them and call them again. Awesome, they know what they are doing. Great!1

Description of Work: relatively small dishwasher repair, but there a small part which wasn't working which I could put in myself, and they didn't have at the moment. They had it drop-shipped to me and I put it in myself in 2 minutes. They could have had it shipped to them and came back out to put it in and got an extra visit charge, but didn't. Good stuff! (don't remeber the actual date)

Description of Work: Our 25 year-old Sub-Zero welcomed us home from a trip with a barely cool, not cold, refrigerator side. I found Advanced online as a factory certified repair shop and called for an appointment just a couple of days away. Their quoted rates seemed very fair ($65 for a service call, $40 to install any parts required, parts as quoted.) and the fact that they were a family company appealed to us. The founder and his wife, Joe and Donna White, showed up on time, he took the appliance apart enough to confirm their diagnosis (a fan motor and blade), called for a price quote for the parts ($147) and set a return date on the parts delivery date. Again, they were right on time, he quickly installed the new parts and demonstrated that it fixed the problem. Joe and I are both engineering graduates and got along just great! So, for a grand total of $252 (no trip charge for parts installation, just the quoted $40!) our refrigerator-freezer is humming along perfectly and we are delighted not to be facing replacement--the current model is about $10,000. Joe was not fazed in the slightest by this old, not-that-common model and he clearly knows his stuff. We would not hesitate to call Advanced for any future appliance or HVAC problem and we happily recommend them to you. They take credit cards, too, even AMEX.

Description of Work: I have needed help on two different issues since getting my house. They were very helpful both times. The air conditioning unit they put in has worked well for nearly 7 years (7 years in June) and the thermostat installed has been great.

Description of Work: Service technition was on time and very professional.

Description of Work: .

Description of Work: Fixed an AC unit.

Description of Work: I use Advanced Appliance & Air Repair for servicing our appliances and the heating and air conditioning system. The contract I have with them covers 2 units. They do an annual check on both systems.

Description of Work: Repairman was punctual, courteous and explained everything very well. Advise us to buy new washing machine because of the cost of repair. Will use again

Description of Work: Joe came the same day I called urgently for help with my heating (Saturday). He fixed a small item on my furnace and it seemed to work fine but he told me he couldn't tell for sure that he fixed it because the doggone furnace kicked in and started working ten minutes before he arrived. It's hard to tell what might be wrong when it's working ok. He noticed a small item that needed attention and fixed it but was very open about not being sure it was fully fixed. Fortunately, I had the thermostat up to 85 while he was working on it as he didn't want it to cut off while working on it. The fortunate part is : I forgot to turn the thermostat back lower. The heat stopped suddenly when it was 71 in the house and 85 on the thermostat. I was just able to catch him before he left . He came back and looked at it not working. Then he found the problem. It needed a small hose. That did the trick. He hung in there. Reasonable price too. Top notch.

Description of Work: Came out and inspected broken range. Could not fix it and got an estimate. Fix ended up being more than new unit. Would recommend again.

Description of Work: I used this company twice to work on my diswasher. I have a bosch and not everyone works on them. Once he came for warranty service. The other time he came because I complained that my dishes were not getting clean. He told me that I was using too much of the wrong kind of dishwasher detergent: problem fixed. He apologetically charged me $50 for a service call.