WRIGHTSVILLE BEACH PLUMBING CO INC

Excellent!

Passed and they filed paper work with city

1) Jason was scheduled to come to my house to install the faucet I'd purchased within 2 days of my initial phone call and arrived right on time. He had to deal with some tricky maneuvers to remove my old faucet, and this made me even more glad that I'd not taken this on myself. Jason cleaned away some old hard water buildup and installed the new faucet in under an hour. It was great! 2) When I called to ask to be put on the schedule to have someone come to my house to investigate a really bad smell coming from one of our bathrooms, the person answering the phone asked me a few key questions and was able to diagnose for me that I didn't need any of them to come out, I needed to run some water in the shower and sink of an unused bathroom of our house. This was the second time I'd called with something that WB Plumbing was able to correct over the phone, with no on-site service and no charge. I really appreciate service providers who don't always look for a way to get your money but focus on truly being helpful.

Did not hire based on assessment given over the phone.

Rating is based on the fact that the no plumber has yet to show up after 3 appts. Husband took off 1/2 day of work (doesn't get paid when he doesn't work) for appt sometime between 1-4 p.m. No plumber by 4:30 so he calls. 15 mins later, plumber arrives but just to give estimate and says he'll be back Friday between 1-4. Husband takes off work again (again no pay). Again a no-show. Husband finally reaches someone at 4:45 who says, so sorry, plumber is sick. He'll be there at 10 a.m. tomorrow (Sat.). Today - Saturday - no plumber by 11:00, so I call. Get the on-call plumber who is very nice but says they don't work regular hours weekends, only emergencies, and doesn't know why they would have told us that. He said he would call his boss, figure out what's going on and call back. It's past noon and still no call. Time to find a new plumber!

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All went as expected

unknown

Showed on time and installed the water heater in selected space. No major problems and estimate was close. Removing the 80 gallon water heater on the second floor was difficult but they did it.

I called these guys at 10am and they showed up in about 2 hours, did the job, and got the place back to normal. Very satisfied. Relieved that they took care of the problem so fast.

both gentlemen worked quickly and efficiently.

He went home to shower and he came back later that night. The man who came by worked hard and was dripping wet by the time he finished. He took care of the problem and what was above and beyond was that how composed he was. He was tired and puzzled at the end of the day. He is an experienced plumber and he was stumped by the problem. He crawled under the house to try and find it from the other way. He fixed it but he was still puzzled as to what caused the problem.

This company was subcontracted to do the plumbing work for our then-new house. Our upstairs bath never got a cleanout plug. It was left open and the drywall guy never saw it, just drywalled over it. The result: Every time someone used the upstairs sink, the water just dumped out of the cleanout, onto the drywall (which was unnoticed behind the sink cabinet), and slowly leaked down onto the garage ceiling. Our Contractor had to eat that repair. The outside spigots could not be of cheaper quality. They have cracks in the metal that spray water everywhere...I'll probably be eating that one, but I won't call WB Plumbing to do it. When you build a new house and find these sorts of things, you naturally wonder what else is cheaply done and waiting to reveal itself...well after the warranty period.

We discovered on Saturday of Memorial Day weekend that our sewer drain was stopped up, with water from the dishwasher backing up into our garage sink. On a recommendation from a friend, we called Wrightsville Beach Plumbing. Shelton, who was working that day, called us right back and put us on at the end of his long day. He and his helper worked hard to locate where the drain stoppage had occurred and was able to get the drain opened. We were delighted!

I thought his pricing was very reasonable, willing to work with me and patient. I would definitely use him again in the future.

They were referred by a friend. I am pretty happy about everything they did based on my limited experience with them. Their price was pretty good.

They not only replaced it they took out the old one and put a new one. They were very positive people and they want to help you figure out the best solution and the most cost effective solution. They took care of everything extremely well and you wouldn't even know they were in and out of the house.

I was given a 2 hour timeframe. Plumber arrived well within the timeframe. He knew exactly what the problem was and fixed it without any problems.

Both visit were called in and work was performed the following day. Their staff are knowledgable and efficient

too lazy to write a lot...would definitely hire them again

It went very well. I bought my own hot water heater and they put it in. They worked with me.

The two plumbers fixed my problem quickly with professionalism.

They are quick - usually within a day of calling. They come on time and are very professional. The first time I called for a toilet leak - while waiting for them I actually broke the toilet in the 2nd bathroom and met them at the door saying Now I have two broken toilets.... they took it in stride and repaired both. They were finished with both in 20 minutes and that was 4/5 years ago and no problems since. The 2nd time I had a broken tub spout - they came day after I called - fixed it perfectly within an hour and all has been well since. They are responsive, quick, and competent. They bill so expect your bill to come about a week later in the mail.

They sent their guys out to give us an estimate for repairing both the pipe and the drain. They were very professional, and the office got us a quote for repairing the pipe in both Copper and PEX very quickly (we went with the PEX because of the price differential). They came out to do the work, and were done in less time than estimated, so the work came in under their initial estimate. They made all the repairs and cleaned up after! We will absolutely use them again next time we need plumbing work done.

They came out on time to put them in, but once they got the money I could not get any one to come out and fix the 3 sinks that were coming off the wall. had to get braces for two of the sinks after one other had fallen off the wall. I HAD TO GO OUT AND BUY A NEW SINK AND I PUT IT IN MY SELF. I'm a 50 years old female and I did *explicit* good. They never would send anyone out. I have told everyone that I know about the sinks and told them to never get wrightsville beach plumbing inc to do any work for them in the future.