TGR Major Appliance Service & Repair, is your premier choice for all your appliance repair needs and general maintenance. I take great pride in my work and so will you. I will always be on the job to answer any questions or concerns you may have. We have a city license for Winston-Salem. Please call us today!
I tore apart my fridge as it was no longer cooling properly. I got the freezer to work, but the fridge was still not getting cold. I called Tim when I was ready to give up. He couldn't get to me till the next day because his schedule was full, but offered some insight on what he thought the problem was and where to get the part I needed in town. I got the fan replaced and my unit is working like new. While I didn't use Tim's services, I can't say enough about his willingness to help. I'll certainly be using him in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kristine E.
06/2020
5.0
Tim was very friendly and responsive. Saved us from buying a new refrigerator!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keoni T.
05/2020
5.0
Tim is wonderful. He always gets back to me as soon as he can, and if he can solve the problem over the phone he will. He has saved me a lot of money over the years with my personal and rental property appliances. I would recommend TGR to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael P.
01/2020
5.0
Tim is very courteous and professional. I believe him to be trustworthy and I respected his advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James R.
06/2019
5.0
I needed Tim to come in the morning so I could get to work and he showed up right when he said. He was finished in less than 45 minutes with my fridge and by the time I got home I had fresh Ice again. For an experience I was dreading for the unknown, TGR was a Godsend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$90
bem g.
06/2019
5.0
Professional , punctual, respectful of property, concerned and provided thorough service. I was elated with all aspects of service. Will recommend to all who have a concern or problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Ursell E.
04/2019
5.0
He knows his work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra D.
04/2019
5.0
Tim arrived on time with the parts we needed for the repair. We had sent pictures of our fridge. We were very pleased to have the repair made so quickly and efficiently. Plus, the work is guaranteed. Well done! We will definitely call Tim again for future repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kimberly C.
02/2019
5.0
I am really satisfied with the job and the customer service I received.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Eileen Q.
12/2018
5.0
Very Dependable and good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ROBERT W.
05/2018
5.0
Very committed attitude towards fixing the problem.It was a little difficult.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kam L.
04/2018
5.0
Tim was on time and identified the problem quickly. He was professional and couteous. I will definitely call him again if I need his services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steele S.
04/2018
5.0
Arrived on time. Assessed the problem and resolved it quickly and completely. I would hire again ina heartbeat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
D’Ann H.
04/2018
5.0
prompt, on time. Called before coming and let us know if he would be delayed beyond the original appointment time. very efficient and didn't waste any time. Would be happy to recommend him for any major appliance needs. Will definitely put him on my go to list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles B.
03/2018
5.0
Friendly and did try to fix my dishwasher. I think the cleaning he did actually fixed it so thank you very much
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Cathy B.
04/2017
5.0
Tim called before coming and arrived just a few minutes later. He is so respectful of the customers time. He was a real blessing. He went straight to work and resolved my issue. Price is very fair!! Will keep him on speed dial!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
david m.
02/2017
5.0
Tim is a super nice guy. He called right before coming & was punctual. He knew what he was doing & prices were fair. I will use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
betty c.
01/2017
4.0
Was on time, called before coming and gave me an estimate before doing the repair. Was professional and I would use TGR again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Cathey S.
11/2016
2.0
Disrespectful in my home. Addressing my young Niece instead of me the adult. That was a turn off for me period!! Disrespectful!
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
0.5
Faye S.
11/2016
5.0
Mr. Tim was on time and he called me before going to the house. He fixed the gas range very quickly. He was kind enough to also take the time and give me an estimate on our dryer repair as well. I am thankful that he was honest and suggested that due to the age of the dryer it would he better to purchase another dry compared to the cost to fix it. I would use his service again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elizabeth F.
09/2016
5.0
Very nice and professional!
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$60
Jan N.
08/2016
4.5
Tim repaired my washing machine and he did it fast and right. He has been doing this type of repairs for several years and he is definitely a professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Sandra B.
05/2016
5.0
Trim is prompt fast and great service. I would contact him for all of my repairs. Great guy. Professional.