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Yeatts Carpet Cleaners, Inc.

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Additional DBA- Yeatts Carpet Cleaners Inc. Established in 1974. The premier carpet and rug cleaning and repair company. We offer a wide variety of cleaning and repair services to our valued customers, from residential cleaning to making custom rugs.

Business highlights

50 years of trusted experience

Services we offer

Carpet cleaning, rug cleaning, upholstery cleaning, rug binding, rug serging, rug fringing and re-fringing, carpet repair, rug repair, mattress cleaning, and cleaning chemicals and spotter sales.

Services we don't offer

Radon detection.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 42 reviews

Sharon L.
02/2018
5.0
carpet cleaners
  + -1 more
Excellent We added another rug to the original order and requested that it be ready with the others as we were having company. They were able to make that happen for us despite their busy schedule. I felt Chris and Joe went above and beyond to make it happen for us. Very nice people who like what they are doing.
Description of Work: Carpets cleaned including oriental

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David L.
02/2018
5.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
There really isn't any other rug service like Yeatts' in the North Carolina Piedmont. They are professional in every way you need. They are also fully responsible for your property during the cleaning process. It takes a lot of trust to turn a very old, very expensive carpet over to anyone. Yeatts' can always be trusted and counted on to do the very best. If you have carpets that are in need of cleaning and/or repair. Do yourself a favor and call Yeatts Rug Plant on Academy St. in Winston-Salem NC.
Description of Work: Several good carpets cleaned and repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for the trust you place in us. Your feedback helps us to continue providing the quality service that our customers expect. We appreciate each and every one of our great customers. We will strive to continue to earn the trust that we, the Yeatts family, have worked so hard to earn over the past 45 years. Bill Yeatts, Founder. Chris Munden. Yeatts Carpet Cleaners, Inc. Est. 1974

Hesta A.
08/2017
5.0
oriental rug cleaning
  + -1 more
they picked up the carpets and returned them after cleaning
Description of Work: cleaning 2 oriental carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Yeatts Carpet Cleaners, Inc.
Thank you for your review. We work very hard to earn the trust of all of our great customers. We are happy that you had a good experience with us, and look forward to providing you with great service in the future. Bill Yeatts, Founder - Yeatts Carpet Cleaners, Inc.

Susan B.
05/2017
5.0
carpet cleaners
  + -1 more
They were punctual, polite, professional, efficient, and thorough. The carpet looked great afterward.
Description of Work: They cleaned all carpet in my condo post move. Rooms cleaned: living room, dining area, hall, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for choosing Yeatts Carpet Cleaners, Inc.. We appreciate the opportunity to work with good people. Your feedback is very valuable to us, to help us continue to improve our service. We look forward to the opportunity to work with you again. Bill Yeatts, Founder. Chris Munden Yeatts Carpet Cleaners, Inc.

Alex M.
03/2017
5.0
carpet cleaners
  + -1 more
The folks who cleaned the carpets were fantastic. THe job was done quickly and professionally. The carpets were pretty battered and I was only expecting some improvement, but they ended up looking like when I bought the house. This was even more impressive considering that the carpet was not very good quality. I was planning to replace all the flooring in the near future but needed a spruce up for the high traffic areas and Yeats far exceeded my expectations.
Description of Work: Bought the deal on Angie's List to clean two rooms and a stair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Yeatts Carpet Cleaners, Inc.
Thank you for your feedback. It is vital to our ability to improve the service that we provide. We appreciate the relationships we have with all of our great customers. Those relationships are the reasons we have lasted over forty years. We are committed to providing the best and most experienced service to each and every customer. Bill Yeatts, Founder. Chris Munden. Yeatts Carpet Cleaners, Inc. est. 1974.

Debbie N.
03/2017
5.0
carpet cleaners
  + -1 more
Yeats Carpet Cleaning did an excellent job!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Yeatts Carpet Cleaners, Inc.
Thank you for your review. We appreciate our great customers. We do our best to make sure that we provide everyone we work with, with the best experience possible. We love to hear that we were able to reach that goal. Bill Yeatts, Founder. Chris Munden. Yeatts Carpet Cleaners, Inc. est. 1974.

Marla W.
02/2017
5.0
carpet cleaners
  + -1 more
I was so pleased with the service provided by Yeatts. Everyone was very responsive over emails and phone calls. They arrived promptly, reviewed what I needed done and worked quickly. They even moved furniture - lifting couches etc to clean. There were multiple stains that were able to get out and the carpets look and smell terrific now. Jason and Chuck were friendly and professional. The price was an excellent value. I would recommend wholeheartedly and will definitely use again.
Description of Work: Clean 1200 sq ft of carpeting plus two 8' x 10' area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your feedback regarding our service. We take pride in our service and experience. We appreciate any opportunity to improve ourselves. We are happy that we provided an enjoyable experience for you, and happy that you would use us again. Our relationship with our customers is the reason we have been around for over 40 years. Thank you. Bill Yeatts, Founder. Chris Munden.

Peter N.
01/2017
5.0
carpet cleaners
  + -1 more
All exposed areas were thoroughly washed and cleaned (we did not move any heavy furniture for this cleaning). This included living room, dining room, long hallway, 2 bedrooms and a set of carpeted stairs. Due to external temperature and humidity, the dry time took a bit longer than expected but he results were great.
Description of Work: Needed entire carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your feedback. Our customers thoughts are vital to us and our ability to maintain the strict standards that we have established over the past forty years. We appreciate all of our great customers and will strive to continue to provide the level of service that you expect from us. Bill Yeatts Chris Munden Yeatts Carpet Cleaners, Inc.

Carol K.
06/2016
5.0
carpet cleaners
  + -1 more
The wool rug was returned clean and like new. The crew, led by Chris Yeatts, were very courteous and professional, and took good care in handling the rug so as not to damage it. There were some stains on the den carpet, most of which came out with the first cleaning, but there was one stubborn stain that did not come out after two trips to remove it. Chris came to my house personally to work on the stain a third time and it finally came out. I am very appreciative of his persistence and dedication to customer satisfaction.
Description of Work: Yeatts picked up and cleaned a wool rug and also cleaned my den carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your feedback on our service. It is very important that we hear from our customers so that we can provide the best care and service that we can. We strive to live up to the high standards that our customers expect. Our great customers are the reason we have been in business since 1974. Thank you again. Bill Yeatts, Founder Chris Munden Yeatts Carpet Cleaners, Inc.

Will T.
01/2016
5.0
carpet cleaners
  + -1 more
Great! Carpets looked (and smelled) almost like new.
Description of Work: We had all carpets throughout 3 stories of 5000 sqft house cleaned just before moving in..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your review. We value our good customers. We use your input to help maintain and improve our service for you and all of our customers. We are happy that you had a good experience with us and we will continue to provide the quality service that our customers come to expect. Bill Yeatts - Founder. & Chris Munden.

Lauri S.
01/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Went beyond the expected to work our order into their schedule; had them ready for pickup and placement prior to furniture being moved into new house. Pleasant and professional to providers. Rugs came out great!
Description of Work: Cleaned 3 badly stained floor rugs, including treatment for pet odors/urine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your feedback, as well as, being a great customer. We pride ourselves on our service and your input helps us to maintain the level of service our customers have become accustomed to. We appreciate the opportunity to work to earn your trust as well as the trust of all of our present and future customers. Bill Yeatts, Founder Chris Munden

Carolyn M.
10/2015
5.0
carpet cleaners
  + -1 more
I called at the last minute to have the carpets cleaned in my new home. They were awesome on the phone and so helpful. They showed up on time, did a GREAT job, and the price was perfect. Then, they sent me a thank you note and a coupon for next time. I will definitely use them again.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your feedback on our service. We value the relationships that we have with our good customers. We appreciate the information that you give us on our service and use that to improve the quality of experience we provide our customers. Thank you and we look forward to working with you in the future. Bill Yeatts, Founder Chris Munden

Kenneth I.
08/2015
5.0
carpet cleaners
  + -1 more
Outstanding. Could not have done anything better or different.
Description of Work: Provided outstanding service. Cleaned a soiled carpet and left no trace of the incident. Superior professional care and attention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your feedback on our service. We appreciate all of our outstanding customers. Your input helps us to continue to provide the quality our customers have come to expect. Our great customers are the reason we have been in business since 1974. Thank you, Bill Yeatts, Founder Chris Munden

misty B.
07/2015
5.0
carpet cleaners
  + -1 more
They were great, and even removed stains they warned me ahead of time may not come out. The carpets were all cream colored.
Description of Work: Cleaned 4 bedroom carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Response from Yeatts Carpet Cleaners, Inc.
Thank you for your review. We appreciate great customers like you. Any feedback you have on our service is valuable to us. Great customers are the reason we have been around for the last 41 years. Thank you. Bill Yeatts Chris Munden

Lauren V.
06/2015
5.0
carpet cleaners
  + -1 more
Great service from a friendly, professional company. Purchased a deal through Angie's List and everything went smoothly with scheduling and service. Would definitely use their services again.
Description of Work: Carpet cleaning prior to move-in at new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Yeatts Carpet Cleaners, Inc.
Thank you very much for your review of our services. Our family has worked hard to earn our reputation for quality service over the past 40 years. We are thankful for all of our loyal customers that we have built relationships with and thankful for the opportunity to serve all of our new customers as well. Bill Yeatts Chris Munden

Thomas M.
06/2015
5.0
carpet cleaners
  + -1 more
They were really good. They came in and they did a great job. They kept the house clean too. I thought it was very reasonable.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Yeatts Carpet Cleaners, Inc.
Thank you for your feedback on our service. We use your valuable input to help keep Yeatts Carpet Cleaners' service up to the high standards that our customers expect. It is customer like you that make us the business we are today. Over the past 40 years we have had the honor of working with many great customers in this area. Thank you. Bill Yeatts Chris Munden

Charles M.
04/2015
5.0
carpet cleaners
  + -1 more
Yeatts Carpet Cleaners, they were great. They were on time and did a great job. They actually did a little more than I had expected and no problems whatsoever. I called them and they were there within about 2 weeks after I did that big deal thing. The cost was whatever the big deal was, 149 dollars. My wife's parents had lived actually in Iran and Iraq before the current regime many, many years ago and had bought some Persian carpets. We paid them separately for that. I looked them up on Angie's List and all of the referrals on there that I read, the recommendations and evaluations were really good and my experience was exactly the same. They were just very top notch. The gentleman that owns the company actually came along and he was here working while we were here. I would certainly use them again. There was not any problem and they were just excellent.
Description of Work: The service was probably 2 or 3 months ago. We just had them for carpet cleaning and I think it was either 3 or 4 rooms or areas and so many square feet. They took one of the Persian carpets that we had asked them to and cleaned it and did some repair work on it which was additional to the big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Yeatts Carpet Cleaners, Inc.
(removed member name), Thank you for your review of our service. We are happy that you had a great experience with us. Your feedback helps us to continue improving our service so that we provide the best experience possible for our valuable customers. Thank you very much. Bill Yeatts Chris Munden

Mark T.
04/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
I found the $50 pick up and drop off charge a bit excessive since they're in Winston Salem and I live in Winston Salem, and the additional $135.00 cleaning fee did not include deoderizing the rug - that would have been another $75.00 which, in total, would have been half of what I paid for the rug. The rug still has an odor, but looks clean. The men were very professional and curteous, and arrived when they said they would. If all that's needed is to have a rug cleaned, then they do a very nice job.
Description of Work: Yeatts picked up and cleaned a 6 x 9 tufted wool area rug that my cat had urinated on while I was out of town (even though I had a pet sitter).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Yeatts Carpet Cleaners, Inc.
Dear Mr. (Member name removed), Thank you for your review of our service. The feedback we get from all of our great customers helps us to continue to improve our service. Our customers have come to expect a certain quality of service from us and our goal is to continue to meet or exceed those expectations. Thank you very much, William Yeatts Chris Munden

Nancy K.
06/2014
5.0
carpet cleaners
  + -1 more
work was done on time and house was secured Good price. Checked on the results and everything looked great!
Description of Work: clean carpets in rental house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$140

Response from Yeatts Carpet Cleaners, Inc.
Thank you for your feedback on ours service. We appreciate our great customers, and need your feedback to help us improve. Thank you, Bill Yeatts and the Yeatts Family

Janis S.
09/2013
5.0
carpet cleaners
  + -1 more
This is a family-run business that I've used for many years. They always do a good job -- and are punctual, careful and reliable. I highly recommend Yeatts Carpet Cleaning. Price depends on how many rooms / how many carpets they are cleaning for you.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
09/2013
5.0
carpet cleaners
  + -1 more
Very professional, came on time, two hours and gone. Got call and letter from Co. asking how they did. Excellent, will use again. Tom Miller
Description of Work: Cleaned four rooms and about 20 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sue B.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used Yeatts Carpet Cleaners several times in the past. In ALL areas, they are second to none. I would not even consider using anyone else. They ARE the best.
Description of Work: Cleaned heavily soiled carpet and sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rebecca H.
07/2013
5.0
carpet cleaners
  + -1 more
They're great and I've used them before. They did the work more quickly than they thought that it would originally take, I thought the price was reasonable and I thought they did a very good job of cleaning. They were also very helpful in getting the rugs in and our of my vehicle.
Description of Work: I used Yeatts Carpet Cleaners Inc. for rug cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah I.
05/2013
5.0
carpet cleaners
  + -1 more
Yeatts is terrific! I have been using them for years, and they always do an excellent job especially with stain removal. Furthermore, they are honest, punctual, and work quickly while being very thorough at the same time.
Description of Work: They cleaned the carpet in one large room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Deborah I.
03/2012
5.0
carpet cleaners
  + -1 more
They are the nicest people and do wonderful work!
Description of Work: They do great work on the rugs and everything you take to them. They also do great in-house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1407 West Academy Street, Winston Salem, NC 27103

rugplant.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Rentals - Equipment,
Radon Detection & Reduction

FAQ

Yeatts Carpet Cleaners, Inc. is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Yeatts Carpet Cleaners, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Yeatts Carpet Cleaners, Inc. offers free project estimates.
No, Yeatts Carpet Cleaners, Inc. does not offer eco-friendly accreditations.
No, Yeatts Carpet Cleaners, Inc. does not offer a senior discount.
No, Yeatts Carpet Cleaners, Inc. does not offer emergency services.
No, Yeatts Carpet Cleaners, Inc. does not offer warranties.
Yeatts Carpet Cleaners, Inc. offers the following services: Carpet cleaning, rug cleaning, upholstery cleaning, rug binding, rug serging, rug fringing and re-fringing, carpet repair, rug repair, mattress cleaning, and cleaning chemicals and spotter sales.
Radon detection.

Contact information

1407 West Academy Street, Winston Salem, NC 27103

rugplant.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM