Windsor's Appliance Service Inc

Windsor appliances charged $67.95 for a readily available $17.94 part, Napco heating element 279838., Then they charged $45.00 in labor and a $55.00 "house call" for a total of $100.00. This is an excessive amount for a simple, quick repair. I recommend you use someone else that charges a more reasonable amount for repairs. http://www.amazon.com/279838-Napco-replacement-Heating-Whirlpool/dp/B0056I99WG/ref=sr_1_1?ie=UTF8&qid=1461013709&sr=8-1&keywords=279838

It went ok.

They were very quick to reasponed. He was very thorough. He was very honest.

Even though he couldn't service it because he wasn't a provider, he did all of the research on it. He found the number of someone who I could use. He diagnosed the issue, but it was under warranty.

The icemaker in our one-year-old brand name refrigerator stopped working. Of course, it was just past warranty. I called the retailer (Bobby) and they gave me a couple numbers, one of them being Windsor's. I called on a Saturday morning hoping for an appointment during the week. Richard, the owner, called me back immediately. He was in the area and could stop by. He came within a half hour, diagnosed and fixed the problem, cleaned up and we had ice within the hour. Talk about great service! Really nice guy, very professional & knew his stuff. He gave me advice that would probably alleviate the problem in the future AND - he said if there was any problem to call him and he'd be back - no service call fee, their service is guaranteed. What a find!