West Shore Home Winston-Salem

home remodeling contractor, door installer, window installer

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.9576 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 276-300 of 576 reviews

M V.
09/2021
5.0
Mike, Isabel, & Aaron worked on our 2 projects: corner shower and bathtub/surround replacements. They were all fantastic to work with, especially given the complexity of the projects. Elijah, on the sales end, was also great and continues to follow up with us. Great team!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0


Mark T.
09/2021
5.0
We loved their representative. He done a good job and was very helpful in helping us get the loan. They will be out October the 8th to do the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Douglas R.
08/2021
5.0
The team (David & Klyn) were fantastic and did a great job. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SHARON N.
08/2021
5.0
They did a good job looks great cleaned up everything. Well satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,300

Melissa L.
08/2021
4.0
A few hick ups in the beginning with scheduling but they got it installed when they said they would. I wanted it finished before my son came back home for the summer. They worked quickly and had it finished by the end of the day. They workers were courteous and cleaned up their mess. So far all is good it looks great and easily cleaned. Too bad they donâ t remodel the whole bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$10,730

Andrea H.
08/2021
5.0
These guys were absolutely Great. Friendly, careful and professional. Quaid, Daniel G., David Swaim, Klyn Malone, Felipe, Kevin and Jacob Peffley. Awesome job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa B.
08/2021
5.0
Great experience from sales to installation! Quaid, Daniel G., Klyn, Felipe, David Swaim & Jordan Snead were absolutely professional and worked hard to get the windows installed in 1 day. They were very thorough through each step. Courteous and efficient! We are very impressed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$22,000

Cheryl W.
08/2021
5.0
West Shore is definitely the best in the market for bathroom renovations. Everyone is knowledgeable and professional. The quality of the products and costs associated with the renovation of our bathroom exceeded our expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
08/2021
5.0
Isabel L and George B were very proficient and skilled when installing my walk-in-shower. They were organized, efficient in their use of time and even friendly when I popped in several times to ask questions. You have a good team here in Isabel and George! I'm very happy with their service and the quality of the installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$9,128

Martha w.
08/2021
5.0
Elijah and Adam were very thoughtful and respectful. They both were on task all the time and efficient in their install. We were very impressed with the quality of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Debbie C.
08/2021
5.0
Jonathan and Chris were knowledgeable and very professional and knew the business of installing the walk in shower. I appreciate them and would recommend them as a team to anyone in the Triad area

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$10,500

craig w.
08/2021
5.0
Installation work performed by Cheese Meyers and Philip W. was completed on time and in a very professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$10,000

shelby T.
08/2021
5.0
The install team Chris and Phillip were very courteous and thoughtful. The installation was very efficient and the clean up was awesome. We really appreciate the work they did for us. The entire team worked very diligently to make the transition as smooth as possible. Shelby T Pffaftown NC

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$9,800

Pamela H.
08/2021
5.0
Elijah was great at getting the project scheduled and completed. Isabel, the install team leader, did a great job. She ensured the job was done correctly and within one day. Her team members Felipe and Cody, took direction well. Overall very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MEGAN C.
08/2021
5.0
I am a young, single homeowner who probably does not fit the majority demographic of people hiring for a bathroom remodel. When my guest bath sprung a mysterious leak into the dining room below, I knew I didn't want a band-aid solution fix. I had also dreamed of remodeling that bathroom ever since I bought my home. While brainstorming the best company for the job, a series of West Shore Home commercials aired. I was very drawn to the one day installation and the fast, clean process they presented in the time lapse video. I was quick to request an appointment. Dash was at my door days later. He was incredibly polite, knowledgeable, and passionate about the product West Shore had to offer for my dream bathroom remodel. I'm sure my inexperience in a bathroom remodel would cause other salesmen to be pushy and haggle me for my hire. Dash was very thorough and devoted to wanting to hear my questions and concerns about getting a new bath. He was my first incredible contact with West Shore. After my consultation, I booked a bath tub to bath tub renovation that same day. Dash was honest and said he thought it would be a 2 month wait at most for my installation, but due to my concerning leak, he made a phone call there from my home and was able to expedite my installation. I was thrilled to receive a call that my renovation would happen a month after my consultation and not the 2 months as I worried it would be. Quaid and Ian Meyers arrived promptly at 8:15am on the day of installation prepared to work. Quaid was my first interaction with a West Shore Home installer. He was incredibly nice and polite, informing me of who he was and who Ian was as well as what they would be doing. I was so anxious about my mysterious leak. Quaid was honest with me and said he would repair the plumbing as far out as he could but could not guarantee that would repair whatever leak I was experiencing. After a quick inspection and drop cloth set up, the renovation began. I am so grateful to Quaid and Ian. I had a cast iron tub that was surely not easy to break down. They did it within about 30 minutes! In the process of the demolition, Quaid did let me know they had chipped my toilet that was a mere inches away from the tub. He apologized and said his manager was going to replace it. I was even given a choice of if I wanted to stick with my original design or change the shape. I was very impressed with his transparency and dedication to get the problem corrected quickly. Both guys worked so hard for 11 hours to get my bathroom renovated. I value the look and safety of my home. Not once during this installation did I feel uncomfortable with them being there. I even left several times to run errands, leaving them at my home alone. That's how much I trusted their process. The things I've been bragging about most to my friends and family was how included I felt in the process. About every hour or so, Quaid would step in to let me know where they were in the process and how long they anticipated it would take to get to the next step. I knew what they were doing in my bathroom which added to the safety and security I felt having them alone in my house with me. I am blown away! West Shore has a great reputation among the people I've talked to about it. I keep saying the customer service is equivalent to Chick-fil-A's. I just turned on my bath tub faucet after 24 hours of waiting for everything to settle. I was so anxious to see if my leak was repaired. I can say with so much joy in my heart that for the first time in a month and a half, there is no leak!!! I have a beautiful bathroom and a dry dining room ceiling. The best part is that I was serviced by the most helpful and polite service team. Thank you to Dash, Quaid, Ian, and the humorous scheduling staff who helped me get to where I've been dreaming of being. It's only been 24 ho...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,500

ROY L.
08/2021
5.0
Jacob S. and Ian M. did a great job on the new shower - They were very professional and very knowledgeable about the project. They were very efficient and fast. Thanks for a job well done. The Lawsons

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Mack R.
07/2021
5.0
My install team of Isabell, Ian and Phillip arrived and went right to work. The project was a little more intense than I thought.. The were removing a large garden tub and installing a walk in shower. All three of the team worked at their own jobs... I was impressed when one had a question the others helped out. When normal quitting time came 5:00pm they kept right on working. Past 6 and past 7.. The guys started picking up tools and doing the cleanup but Isabell kept working and was finding several "little" things that didn't meet her standards.. Thus the guys were removing some tools and materials and re-doing a couple pieces of trim and a piece of door track. When everything met her standards she then said we are done. By the time she went thru how to clean and care for my new shower it was 7:30.. Very impressed they worked so late so they could finish.. I would recommend this install team anytime.. They are a credit for West Shore Homes.. I will gladly call West Shore when I need one of their projects or services...

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Judy T.
07/2021
5.0
Not only did they do a great install, but sent out one of their representatives to critic with putting molding around our new ceilings and around the bottom of tubs and shower! Frank Scofield did a phenomenal job detailing the final touches after total remodeling of our three bathrooms! Frank is an artist in his own right! ð ð ð ð ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond S.
07/2021
5.0
very professional,efficient

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$10,000

Lorinda S.
07/2021
3.0
Over the top expensive. The job was completed in 1 day which is a plus and the men who installed the bath/shower were very polite but they put a hole through a wall into my other bathroom. They spackled it prior to leaving but I had to apply more spackle and repaint the wall. I have to redo my 2 nd bathroom but am probably not going to use them again

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
2.5


Debra H.
07/2021
5.0
Jacob P. and Klyn M. (2 very polite and professional young men) arrived around 8:30am to tear out an old shower and install a new walk in shower. They informed me of what they would be doing and were able to answer all of my questions. They worked very hard and completed my project in one day. Everything was left clean and my new shower looks great. Thanks Jacob and Klyn for your professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James W.
07/2021
5.0
I am very satisfied with the process and outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,000

Sandra G.
07/2021
5.0
West Shore Home has done work for us before, We're having a walk-in-shower installed & working with West Shore Home is a wonderful experience, very professional. We highly recommend West Shore Home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike G.
06/2021
N/A
Customer said project was completed
Rating CategoryRating out of 5

Lisa P.
06/2021
5.0
I had both my bathrooms done. They do one a day but that's a job believe me. Jordan and Justin were such amazing workers and did an amazing job on my 1st bath that I demand that they send them back to do the 2nd bath and they did. Westshore Home has the best customer service I have seen in a very long time. Jordan and Justin definitely get 5stars in my book. They made sure that I the customer was happy with the finished project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1262 South Stratford Road, Winston-Salem, NC 27103

http://www.westshorehome.com/locations/triad-nc

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

home remodeling contractor,
door installer,
window installer

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Yes, West Shore Home Winston-Salem offers free project estimates.
No, West Shore Home Winston-Salem does not offer eco-friendly accreditations.
No, West Shore Home Winston-Salem does not offer a senior discount.
No, West Shore Home Winston-Salem does not offer emergency services.
Yes, West Shore Home Winston-Salem offers warranties.

Contact information

1262 South Stratford Road, Winston-Salem, NC 27103

http://www.westshorehome.com/locations/triad-nc

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed