I replaced the roof with this company in 03/2012. After 6 years the roof started to leak. Not only in one point but in three points. So, we called them and they came to fix it. We fixed the ceiling and guess what... the roof was leaking again at the same points. After, "three fixes" the roof still leaks and damage my property. When I called other contractors they observed that the sheet below the singles is a very cheap material that can be damaged easily and deteriorate. We sent them an e-mail 4 months ago and they don't respond as they are unable to fix their mess. We are extremely frustrated from the bad quality and their lack of expertise. I have to say that they seem nice and professional at the beginning but their customers will pay their poor work in the future.
Description of Work: Replacement of roof
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$9,000
MaryE C.
07/2017
5.0
chimney caps
+ -1 more
Very well; crew arrived on time, and finished on time. Chimney cap installed and serviced so as to direct smoke.
Description of Work: Installed new roof & created/installed custom double chimney cover of copper. Would recommend for any roof related work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Jean M.
07/2016
3.0
roofing
+ -1 more
unknown
Description of Work: Very unorganized. Said they were coming one week, didn't come, then showed up unannounced a couple of weeks later.
Rating Category
Rating out of 5
A. L. C. M.
04/2016
5.0
roofing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Nicole P.
01/2016
4.0
roofing
+ -1 more
unknown
Description of Work: The inspection they gave our roof was adequate. It was difficult scheduling a time for them to come out because they seemed very backed up.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kemp S.
05/2014
5.0
roofing, gutter cleaning
+ 0 more
We had problems once we had the ice storm and it affected our roof in two places and they fixed that. They cleaned my gutters and put in new gutter guards and fixed the leak on the gutter. They were really good to work with and they did what they said they were going to.
Description of Work: We used Triad Roofing Co for roofing and gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Glenn S.
01/2014
5.0
roofing
+ -1 more
Travis custom made a metal ridge cap to more than cover the space on the ridge line. It worked very nicely. Then months later, we had more leaks 20 feet below the ridge line. I thought it could have been the ridge cap so Travis came back. They realized that the shingles were nailed too close to the edge and rain was following the the nail holes into the house. It did take a month to get him to come back but they did and were very professional. They siliconed many of the nail holes and so far so good. I would definitely call them again when it is time to re-do the roof.
Description of Work: The original builder left too much space with the plywood on the ridge line and rain would come in. Additionally, the original builder nailed the shingles too close to the edge and rain came in following the nail holes.
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Service Categories
Roofing,
Chimney Caps,
Gutter Cleaning
FAQ
TRIAD ROOFING CO is currently rated 4 overall out of 5.
No, TRIAD ROOFING CO does not offer free project estimates.
No, TRIAD ROOFING CO does not offer eco-friendly accreditations.
No, TRIAD ROOFING CO does not offer a senior discount.
No, TRIAD ROOFING CO does not offer emergency services.