Tar Heel Basement Systems

Description of Work: This companies specialty is dry basements. We have had problems in heavy rains with the basement flooding for many years. I contacted this company on their website and received a phone call almost immediately. They set up an appointment to come out and give us an estimate. Prior to that appointment they sent us a booklet on what they offer and pictures of all their personnel,told you who would be coming and their experience. They entire experience was professional and polite . They offer a plan of your basement and exactly what you are wanting to accomplish. We decided we only wanted the drains and sump pump systems and the design specialist helped us with what we wanted and could afford. Since we do not have a living space basement we went with just the basics. They scheduled our service and actually called to see if they could come a week earlier which was great. They let us know it would take 3 to 4 days to complete, that there would be lots of dust and noise due to the fact they have to make a trench all away around the basement thru the concrete. Of course there was lots of noise until the trenching was finished. They worked from morning to late in day only taking a break for lunch. They were professional and polite and answered all questions. They cleaned up all debri everyday before leaving. The job was completed in the time stated. This company is excellent and they guarantee satisfaction. We are very pleased with this company and would highly recommend them for getting the water out of your basement! We have had rain since and not one drop of water on the floor!