Tar Heel Basement Systems

Foundation Repair, Basement Waterproofing, Insulation,

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

22 years of trusted experience
Se Habla Español

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-75 of 181 reviews

Gudrun O.
02/2020
5.0
insulation
  + -1 more
Excellent work done in a timely manner.
Description of Work: Insulation and dehumidifier installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Awesome! We're glad our team was able to show you a stellar experience and we appreciate your kind words. - Tar Heel Basement Systems

Dennis B.
02/2020
4.0
mudjacking, foundation repair
  + 0 more
They did a good job lifting and supporting various sections of the driv3eway. The men doing the job were courteous and professional.
Description of Work: Concrete driveway lifting Repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems

Darlene M.
02/2020
5.0
basement waterproofing
  + -1 more
Very professional, arrived on time, gave me good options. I chose not to do the service at the time, however it was not due to anything the company did incorrectly. Based upon our interaction, I would definitely recommend.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you very much for taking the time to share this review. - Tar Heel Basement Systems

Vernon N.
02/2020
5.0
basement waterproofing, air duct cleaning
  + 0 more
Very Well! No more flooded basements
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$12,000

Response from Tar Heel Basement Systems
Hi! Thank you for providing this stellar review. We're glad we were able to meet your expectations. - Tar Heel Basement Systems

Larry S.
02/2020
4.0
basement waterproofing, foundation repair
  + 0 more
Install took 2 days longer than estimated. Should have been 4 man crew instead of 2. Guys worked hard and did good job. Floor trench guttering and pump worked as stated during heavy rain. Had problem couple of months ago with one area of trench. Contacted company. Technician came out in couple of days. Recognized problem. Was contacted by customer service and appointment was set to correct problem. Techicians c
Description of Work: Basement waterproofing

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you very much for taking the time to share this review. We're glad we were able to fix the issue that occurred. - Tar Heel Basement Systems

Jonathan G.
02/2020
5.0
foundation repair
  + -1 more
They came quickly and completed in one day and the workers were very nice.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for this awesome review. We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems

Joan S.
02/2020
5.0
insulation, basement waterproofing
  + 0 more
The original home crawlspace was done first. There were a couple issues which were immediately remedied. Several months later, I put an addition on my home and had that area done as well without any problems.
Description of Work: Crawl space moisture proofed through encapsulation and installing a dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Response from Tar Heel Basement Systems
Hi! Thank you very much for taking the time to share this review. We're glad we were able to provide you with a great experience. - Tar Heel Basement Systems

John C.
02/2020
4.0
foundation repair
  + -1 more
Propsal was wau beyond the resources of the small church. While they may have been necessary, cheaper alternatives were not offered. THP was very profesional and prompt.
Description of Work: Foundation Repair
Rating CategoryRating out of 5

Response from Tar Heel Basement Systems
Hi! Thank you so much for taking the time to share about your experience with us. - Tar Heel Basement Systems

Rhett & Ethel K.
02/2020
5.0
basement waterproofing
  + -1 more
For the first time in 45 years, we had a dry basement through all the rain in January-February 2020. Wonderful feeling!
Description of Work: Basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. -Tar Heel Basement Systems

Gail L.
02/2020
5.0
basement waterproofing
  + -1 more
It was a very "stubborn", time consuming repair but they were always available to listen to my concerns and send a crew for immediate follow up. After several tries a major problem was fixed and I couldn't be happier with the results and the people that helped make it happen
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. -Tar Heel Basement Systems

Paul W.
02/2020
5.0
basement waterproofing, wells, mudjacking
  + 1 more
Great. They did a wonderful job and haven't had any problems no water at all
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Tar Heel Basement Systems
Hi! Thank you for taking time to submit a review about your experience with our company. We take tremendous care to provide the highest level of service possible during every project. - Tar Heel Basement Systems

Malcolm D.
02/2020
5.0
insulation, foundation repair
  + 0 more
Excellent work I highly recommend this firm for any type of basement or foundation work. Malcolm Douglas, email malcolm@gdouglas.org
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Tar Heel Basement Systems
Hello! We appreciate you taking the time out of your day to share the experience you had with us! - Tar Heel Basement Systems

Sheryl E.
02/2020
5.0
basement waterproofing, foundation repair
  + 0 more
Very good, but they were not able to completely fix the space in the brick in our living room. It is not as easy to see, but still space in one area.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Tar Heel Basement Systems
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement Systems

Joy S.
02/2020
5.0
basement waterproofing, foundation repair
  + 0 more
Great! Tar Heel Basement was very professional & had a great attitude & work ethic. I highly recommend them!
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you so much for taking the time to share about your experience with us! We always love to hear from satisfied customers. - Tar Heel Basement Systems

Jim H.
02/2020
5.0
basement waterproofing, foundation repair
  + 0 more
Excellent! Men did a super job and stayed after hours to make sure all was done correctly. Have had no water problems since.
Description of Work: Keep water from running in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Tar Heel Basement Systems
Hello! We're glad our team was able to show you a 5-star experience and we appreciate your kind words. - Tar Heel Basement Systems

Judy F.
02/2020
5.0
basement waterproofing, foundation repair
  + 0 more
Very well, good clean up. Before the work was done, they explain what was needed. Free estimate. Explain the warranty. If any correction needed they would come back and correct it.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Laurie E.
02/2020
5.0
foundation repair
  + -1 more
Went great. Timely estimate, workers cleaned up after themselves. Great communication from beginning to end.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Tar Heel Basement Systems
Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience.- Tar Heel Basement Systems

Ken W.
02/2020
5.0
foundation repair
  + -1 more
Work was begun and completed as promised. Company reached out regularly to keep me informed about the status of the scheduled work. Technicians were very courteous and professional. I highly recommend this company.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Awesome! We're glad our team was able to show you a stellar experience and we appreciate your kind words. - Tar Heel Basement Systems

Almeta F.
02/2020
5.0
foundation repair
  + -1 more
Excellent came at a timely manner the crew was super friendly. They worked steady and got the job done we were very pleased.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience and we appreciate your kind words. - Tar Heel Basement Systems

Brandy M.
02/2020
5.0
insulation, basement waterproofing, foundation repair
  + 1 more
Performed in a timely manner and kept well informed of work being done and of any other repairs needed
Description of Work: All listed above
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. - Tar Heel Basement Systems

Tony A.
02/2020
5.0
wells, foundation repair
  + 0 more
It went fine. The sales person came out and told me exactly how to solve the problem
Description of Work: Basement was humid
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience. - Tar Heel Basement Systems

Jeff L.
02/2020
5.0
basement waterproofing, foundation repair
  + 0 more
It went as planned and they did exactly what they said they would do and even finished up quicker than expected. Highly Recommended!
Description of Work: Replaced floor joist, mold removal, and encapsulation
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience. - Tar Heel Basement Systems

Philip M.
02/2020
5.0
mudjacking, foundation repair
  + 0 more
Very professional from start to finish. The way business is expected to be.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for taking time to submit a review about your experience with our company. We take tremendous care to provide the highest level of service possible during every project. - Tar Heel Basement Systems

Joan H.
02/2020
1.0
basement waterproofing
  + -1 more
Never received an estimate and work was never performed.
Description of Work: Water damage.
Rating CategoryRating out of 5

Response from Tar Heel Basement Systems
Hello. Thank you for bringing this to our attention and we are sorry our mistake on our end. - Tar Heel Basement Systems

Tommy A.
02/2020
4.0
foundation repair
  + -1 more
The concrete decking around my pool was lifted up where it had sagged, but the cracks were not repaired, which I was under the impression during the estimate that they would be.
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,600

Response from Tar Heel Basement Systems
Hi! We appreciate you taking the time to rate your experience with us. We are sorry for any lack of communication on our part and have brought your comments to our management team. - Tar Heel Basement Systems


Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
79336
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Insulation,
Wells and Pumps,
Concrete Leveling,
Basement Remodeling,
Home Warranties,
Structural Engineering,
Chimney Repair,
Water & Smoke Damage

FAQ

Tar Heel Basement Systems is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Check
Yes, Tar Heel Basement Systems offers free project estimates.
Yes, Tar Heel Basement Systems offers eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
Yes, Tar Heel Basement Systems offers warranties.
Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM