Tar Heel Basement Systems

Foundation Repair, Basement Waterproofing, Insulation,

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

21 years of trusted experience
Se Habla Español

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 181 reviews

Joe G.
02/2021
5.0
insulation, basement waterproofing
  + 0 more
Very knowledgeable, extremely professional, did an awesome job, and kept us informed every step along the way. Exceeded our expectations!
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Tar Heel Basement Systems

Terry M.
02/2021
5.0
insulation
  + -1 more
good team came to our house to install equipment
Description of Work: Basement Waterproofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Tar Heel Basement Systems

Art W.
02/2021
5.0
insulation, foundation repair
  + 0 more
Very well. Work was well done. Men were professional and efficient.
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Tar Heel Basement Systems
Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Tar Heel Basement Systems

Seb B.
02/2021
5.0
basement waterproofing
  + -1 more
high quality work, very professional, good value
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement Systems

Charlene M.
02/2021
5.0
insulation, basement waterproofing
  + 0 more
Wonderful I have a dry basement. Great company, know what there doing , Great staff even office people very helpful.
Description of Work: Basement Waterproofing putting in sump pumps, wrapped brick walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank you for taking time to submit a review about your experience with our company. We appreciate your thoughtful, detailed account of how we were able to deliver great results. We take tremendous care to provide the highest level of service possible during every project—and it’s awesome to be recognized for our efforts. - Tar Heel Basement Systems

Newt N.
02/2021
5.0
basement waterproofing
  + -1 more
Excellent Job. Very professional from first visit to completion.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank for your positive words, we really appreciate the time you took to write such a great review. - Tar Heel Basement Systems

Eunice A.
02/2021
5.0
insulation
  + -1 more
It went great, they did an excellent job. Highly recommend their service.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! We're glad you had a great experience and appreciate your rating. - Tar Heel Basement Systems

Dan E.
02/2021
5.0
insulation, basement waterproofing, wells
  + 1 more
Excellent service from start to finish. Highly recommended
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi, thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Tar Heel Basement Systems

Steve G.
02/2021
5.0
foundation repair
  + -1 more
They did very good work. Very professional.
Description of Work: Basement Waterproofing, foundation dropping, crack in bricks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank you for trusting us to provide your home with a solution and we appreciate you taking the time out of your day to share the experience you had with us! - Tar Heel Basement Systems

Kristin G.
02/2021
5.0
insulation
  + -1 more
Very professional, prompt, cleaned up after themselves. Highly recommend!
Description of Work: Basement repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Tar Heel Basement Systems

Robin W.
02/2021
5.0
insulation, basement waterproofing
  + 0 more
It went amazingly well. The project took two days and the two men doing the work were conscientious, knowledgeable and communicated really well throughout the job. I now have a crawlspace I would be proud to show anybody and it has solved the problem of water flooding into my den and as well as the issue of moisture seeping up into the house itself.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Tar Heel Basement Systems
Hi, thank you for your amazing feedback. As a company, we aim toward delivering top-notch service to all of our customers! We are lucky to have industry skilled experts who prioritize homeowners' concerns and resolving them quickly. We appreciate your business and support! - Tar Heel Basement Systems

Jasmine S.
10/2020
5.0
basement waterproofing
  + -1 more
We have had a tarheel basement waterproof system for almost 8 years and do their yearly maintenance. We are happy with them, and every technician frankly has impressed us. It is worth researching "encapsulating basements vs sealing" not every engineer agrees with tarheel's encapsulation. We have also been told it creates an overly dry basement that isn't good for wood over the years. So there are different view. However we have been happy with them.
Description of Work: Basement Waterproofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Ricky B.
10/2020
5.0
mudjacking
  + -1 more
They came when they said they would-did the work in a professional manner and made sure I was satisfied with the results
Description of Work: Driveway leveling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Tar Heel Basement Systems
Hi! Thank you for providing this stellar review. We're glad we were able to meet your expectations. - Tar Heel Basement Systems

David J.
07/2020
5.0
air duct cleaning, foundation repair
  + 0 more
WOW ! I was blown away by the Professionalism, Expertise, Work Ethic, and Friendliness of the Team of Todd (Team leader) Ashley, Jalen, and Jason during the two days they were here to correct the damaged foundation of my home. As some with 28 years of Human Resources Management experience, I was particularly amazed by the way each member of the team worked effectively and efficiently without task supervision and in spite of 90+degree temperatures and high humidity. Gotta give these troops 5+ Stars. OORAH !!!
Description of Work: Foundation repair and support

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,400

Response from Tar Heel Basement Systems
Hi! Thank you for taking time to submit a review about your experience with our company. We'll be sure to share with the team. - Tar Heel Basement Systems

JACKIE M.
04/2020
5.0
foundation repair
  + -1 more
My experience with TarHeel Basement Systems was exceptional. The crew leader,Gary Hacker, along with his crew of Jose Ramirex Morelos and Joseph Dillon Yancey were on time every day, efficient and very clean. They were consistently working and went above and beyond to make sure that our project was exactly what we wished.
Description of Work: Foundation repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,500

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! - Tar Heel Basement Systems

Gail B.
03/2020
5.0
basement waterproofing, foundation repair
  + 0 more
Excellent. Great employees, very accommodating and best of all, stopped the water!
Description of Work: basement waterproofing

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for this awesome review. We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems

George P.
03/2020
5.0
insulation, basement waterproofing, foundation repair
  + 1 more
Good work and cleanup. Prompt service.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. -Tar Heel Basement Systems

Sandy W.
03/2020
5.0
insulation, basement waterproofing, wells, foundation repair
  + 2 more
Everyone involved arrived on time Made us aware of what was being accomplished that day
Description of Work: Mold and encapsulated

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Tar Heel Basement Systems
Hi! Thank you so much for taking the time to share about your experience with us! We always love to hear from satisfied customers. - Tar Heel Basement Systems

Joan U.
03/2020
5.0
basement waterproofing
  + -1 more
They did a wonderful job. Well worth the money.
Description of Work: Basement waterproofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Cecil D.
03/2020
5.0
basement waterproofing, foundation repair
  + 0 more
They did a perfect job. The basement has been bone dry during all the rain we have has this winter and spring. The work was excellent.
Description of Work: Foundation Repair, waterproofing the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Tar Heel Basement Systems
Hi! Thank you so much for taking the time to share about your experience with us! We always love to hear from satisfied customers. Please let us know if you have future projects we can lend a hand with! - Tar Heel Basement Systems

Thomas H.
03/2020
5.0
basement waterproofing, foundation repair
  + 0 more
Excellent. Will come back to complete project.
Description of Work: Complete installation of backup and water discharge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Awesome! We're glad our team was able to show you a stellar experience and we appreciate your kind words. - Tar Heel Basement Systems

Stephanie G.
03/2020
5.0
insulation
  + -1 more
They did a good job and were fast with the estimate process. The owner even came back and cleaned up clumps of clay left by his workers.
Description of Work: Installed new sump pump and drain line.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan S.
02/2020
5.0
insulation, basement waterproofing
  + 0 more
The original home crawlspace was done first. There were a couple issues which were immediately remedied. Several months later, I put an addition on my home and had that area done as well without any problems.
Description of Work: Crawl space moisture proofed through encapsulation and installing a dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Response from Tar Heel Basement Systems
Hi! Thank you very much for taking the time to share this review. We're glad we were able to provide you with a great experience. - Tar Heel Basement Systems

Brandy M.
02/2020
5.0
insulation, basement waterproofing, foundation repair
  + 1 more
Performed in a timely manner and kept well informed of work being done and of any other repairs needed
Description of Work: All listed above
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We're glad our team was able to show you an awesome experience and appreciate your review. - Tar Heel Basement Systems

Paul W.
02/2020
5.0
basement waterproofing, wells, mudjacking
  + 1 more
Great. They did a wonderful job and haven't had any problems no water at all
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Tar Heel Basement Systems
Hi! Thank you for taking time to submit a review about your experience with our company. We take tremendous care to provide the highest level of service possible during every project. - Tar Heel Basement Systems


Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Locale
NC

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Insulation,
Wells and Pumps,
Concrete Leveling,
Basement Remodeling,
Home Warranties,
Structural Engineering,
Chimney Repair,
Water & Smoke Damage

FAQ

Tar Heel Basement Systems is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Check
Yes, Tar Heel Basement Systems offers free project estimates.
Yes, Tar Heel Basement Systems offers eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
Yes, Tar Heel Basement Systems offers warranties.
Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM