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T & T Hardwood Floor

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Additional address - 3652 Hege St Winston Salem, Nc 27127.

Business highlights

24 years of trusted experience

Services we offer

Floor laying, refinishing & resurfacing.


Accepted payment methods

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Reviews

4.626 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
4%
3
0%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 26 reviews

Kai H.
06/2016
5.0
hardwood floor
  + -1 more
Bobby actually was able to start earlier than he expected. He and his helper were punctual, worked long hours, and did an excellent job. The water stains came out much better than we expected. I am extremely pleased with his work ethic and professionalism. He clearly has a passion for his work and knows his craft. I would certainly hire him again.
Description of Work: This was a sanding and refinishing job on heartwood floors for the upstairs of a 1918 historic home. The floors were in terrible shape with water stains and other discoloration. Bobby, sanded two small bedrooms, a hallway, a sunroom and two closets. Then put a clear stain and three coats of polyurethane with a satin finish. He also installed the toe molding in all rooms. They also had to repair a few missing pieces in the threshold area at a couple of the doorways before the other work began.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bonny M.
12/2015
1.0
hardwood floor
  + -1 more
A detailed diamond two-tone pattern in the foyer was completed with a few requests for touch-ups where the dark tone had bled into the taped region but Bobby was dedicated to doing a nice job and took considerable pride in the unique but beautiful pattern. Scattered throughout the lower level, wood filler he had applied to spaces between the planks began coming out, taking the stain with it. Bobby applied three coats of oil based polyurethane. He applied two coats, then sanded with sand paper before applying the third and final coat. By the end of the first year, we began noticing that the stain was wearing off, revealing the natural wood in a number of locations: in front of the kitchen sink, in front of the refrigerator, to either side of the oven and on the stairs to the second floor. When we asked him to come over and look at the issue he did, and said it was from our dogs. If it was the dogs, it would be occurring throughout the downstairs, not just in areas in the kitchen and stairs that get the most foot traffic. Our opinion is that he removed so much of the first two coats of polyurethane when he sanded, there was effectively just one coat when it was all said and done. Specifically in the kitchen where the wood surface was new the stain is almost down to the wood. We had been willing to just have him return the toe moldings and extra stain and call it a day--but he never did, and hasn't returned our calls. Because this is a large project I feel your clients would not be deserving of the additional expense and inconvenience it will take for us to finally have the quality we anticipated. The stain and urethane he applied didn't last as long ( a year?) as the prior stain that had been applied decades prior.
Description of Work: We hired Bobby to stain 4 rooms and a foyer on our first floor--with the upstairs rooms to follow. Although he didn't seem to have specific experience with deep espresso stains he appeared interested in the process and communicated with us that he had spoke with the vendor. I went and located the stain as the brand he was familiar with did not make a deep stain like the one we requested. All the rooms, except the kitchen had been stained prior--the kitchen was new oak hardwood.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$7,900

stanley C.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Bobby was significantly less costly than a few other companies we got quotes from and was very friendly and always very quick to call us back or pick up when we called to inquire about how the work was progressing. Our floors look very good and this price included new finished moulding as well as our parquet refinished also in our foyer.
Description of Work: Hardwoods refinished in our 40 year old ranch home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Todd H.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Bobby was fantastic, he worked around our tight schedule and installed the hardwoods when he said he would and within the time frame quoted. The work was excellent and we have no complaints. He went above and beyond to match the existing stain color of the hardwoods installed in the family room over 15 years ago. We were very pleased with his work.
Description of Work: Installed hardwoods in the kitchen and dining room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Lezlie S.
02/2014
1.0
flooring contractor
  + -1 more
Well, I have nothing good to say. I asked the gentleman (Bobby) to come out and give an estimate for installing hardwood floors in my home. He was on time for the appointment and very courteous. However, I explained what I wanted and he seemed interested and willing to do the job. He explained the challenges he'd face with the job and I said okay. he stated he would call me back with a quote, but I have yet to hear from him. It's been almost 2 weeks. I could understand if it wasn't a job he was interested in. Just say that upfront so I'm not wasting time waiting on you.
Description of Work: Came out to give an estimate.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
5.0


Mark S.
01/2014
5.0
hardwood floor
  + -1 more
Bobby and his crew did a fantastic job for me with great results. Bobby was always puctual, polite, and a great conversationalist with advise which helped steer me in the right direction for the job. He matched an existing floor which was 70 years old with the replacement wood and it looked great! Would highly recommend for your flooring needs!
Description of Work: repair hardwood flooring and sand, finish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Bahram A.
11/2013
2.0
hardwood floor
  + -1 more
Originally everything went well and we gave him good reviews . Then a few months later the floor started to buckle .We called and asked him to come and check it out . He didn't call or come by .We called again and he said that he was busy and he would call us as soon as he finished his new job. We never heard from him again and we had to take care of it ourselves.
Description of Work: Installed floating hardwood floor.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$3,000

Sabrina M.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Bobby scheduled the initial appointment and arrived on time. He measured the rooms and was able to contact me and give me his quote over the phone. (I would have preferred a written copy of the quote but he reported he did not have the technology to provide this). Upon agreement of the work to be done, they arrived to do the work and completed the work within the time frame initially agreed upon. They were professional and cleaned up after themselves when the job was done. He communicated to me via phone as the work progressed. I paid half of the sum after the floors were installed and the final payment after the work is completed. I am VERY HAPPY with the floors, both old and new. They are beautiful and now the floors are level where possible. In the areas needing transitions, he worked very hard to make it as slight as possible, given that this was an old house with some settling, The transitions were great. I would strongly recommend Bobby and his team again!!!
Description of Work: We were renovating a 90 year old home (approx. 1100 Sq Ft) and they refinished the existing hardwood floor in half the house, sealed with 3 coats poly, and put in new hardwood flooring in the other half of the house, leveling out the subfloor, stained and sealed the new flooring to match, then applying new quarter round base to each room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

michael L.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Everything looks beautiful. He did a really excellent job - we are so pleased with his work. We'd have Bobby and his crew any time to restore other flooring in the house if needed. Definitely recommended for historic homes. He really knows wood floors!
Description of Work: Bobby removed 2 carpets and restored the heart pine underneath - including replacing rotten boards. To replace the boards, he went to a Greensboro salvage yard to get period lumber (our house was built in the 20s) and then he wove the new boards in so that you can't even see where the repair was done. He also restored the oak floors in 2 other rooms in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,120

Carla B.
07/2013
1.0
hardwood floor
  + -1 more
The details are as outlined above. NO services were provided
Description of Work: I called T&T Hardwood to request a quote on finishing a hardwood floor in my home. I had to leave a message and Bobby returned my call very promptly. He stated he would be working near my home the next day and we agreed to meet at my house at 4:30 pm the following day. I left work early to get home in time to meet him. He did not call or show up. I thought maybe I would here from him later as I understand that sometimes emergencies arise. That was 2 days ago and he has never contacted me.

Rating CategoryRating out of 5
punctuality
1.0


Diane M.
07/2013
5.0
hardwood floor
  + -1 more
Bobby and his crew did a wonderful job. We have a beautiful result! He was initially contracted to install hardwoods in 2 bedrooms and hall. When he removed carpet and discovered existing hardwoods in bedroom, he didn't miss a beat. Sanded them completely, and matched them and new hardwoods in hall to existing hardwoods in rest of house. Crew was professional and polite throughout and Bobby supervised from start to finish. Put up plastic to protect rest of house. Entire job took 4 days and was much less intrusive than I thought it would be. Much less dust than I anticipated--and poly dried quicker than anticipated, so by airing front of house out, the smell was gone after each coat in a matter of a few hours. They cleaned up well afterwards and moved furniture back, with Bobby dusting as he went. He adjusted price to above cost when he realized hardwoods not needed in bedrooms. My only regret is not doing this sooner! Would not hesitate to recommend Tand T.
Description of Work: Installed, sanded and finished oak hardwoods in hall. Refinished hardwood in 2 bedrooms. Natural finish. 3 coats of polyurethane throughout. Moved furniture out and back in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

William W.
07/2013
5.0
hardwood floor
  + -1 more
The price was reasonable. They were excellent. They showed when they said they would and did an excellent job.
Description of Work: I used T & T Hardwood Floor for hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley R.
03/2013
5.0
hardwood floor
  + -1 more
Excellent! I called him on a Friday and we set an appt for Monday. He was able to start work the next week and was finished within the week. The floors never looked so good!
Description of Work: Prompt service, said it would take a week and it did, excellent job and service. I had several pet stains that he took care of no problem. I recommend him to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Bahram A.
02/2013
5.0
hardwood floor
  + -1 more
We had a good experience with Tand T Flooring. The owner, Bobby, was especially helpful and responsive to our questions. They did a good job and we are pleased with the results.
Description of Work: T&T Flooring installed hardwood flooring in several rooms of our house. We had purchased the hardwoods elsewhere for them to install.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,300

James E.
08/2012
5.0
hardwood floor
  + -1 more
It went great. The floor looks awesome.
Description of Work: Let me say, that my floors looked HORRIBLE before T&T got hold of them. I was originally going to do it myself but soon realized it would 8 months for me to do them. T&T was recommended to me by a friend of a friend. Bobby came out to my house to give an estimate. His was the 3rd estimate I received and was by far the best price. He also puts three coats of polyurethane on the floor. ALL of the other estimates only put 2. I have since recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Jan B.
06/2012
5.0
hardwood floor
  + -1 more
Bobby arrived when he said he would to measure and give me an estimate. He was very professional, yet personable. The estimate was more than reasonable and we established a start date of 6/25/2012. He stated it would take 5 days from start to completion. He showed up on the appointed date and began the sanding process and by the end of day 3 the sanding was completed, shoe mould placed and first clear coat applied. The next morning the final clear coat was applied and by 4 o'clock the next day I was able to walk on the floors. The result is AMAZING. I have already recommended him to friends and family without reservation.
Description of Work: Livingroom, hall, 3 bedroms and 4 closets were sanded, clear coated and shoe mould placed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

xavier B.
05/2012
5.0
hardwood floor
  + -1 more
Bobby showed up when he said he would, and gave us a cost immediately after doing his measurements. He started work the very next day, and finished in a little over a week. When he was finished, it looked like a different house! His workmanship and cleanliness were excellent. I would use him again in an instant.
Description of Work: We recently purchased another home, and had the existing hardwood floors sanded down to bare wood and refinished. Total area was about 2,000 square feet, and included stairs and an area of old style parquet floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sarah W.
03/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Booby did an excellent job. I had badly warped kitchen floors from a previous owner. He was able to sand down the floors and make them look brand new again. Other companies tried to talk me into replacing the floors, but he was confident that he could make the floors look like new again. Very happy with my experience, and would highly recommend their services.
Description of Work: Booby refinnished my harwood floor in the kitchen and replaced the toe molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Joel N.
12/2011
5.0
hardwood floor
  + -1 more
They did an unbelievable job. I would recommend them without any reservation what so ever. His work was perfect. It needed to match up to an old hard wood floor in the hallway. I was always been very picky about the color and he worked on matching it until he made me very happy. I think that I am a particular customer as I say I was asking a lot. He did absolutely everything he could to make me happy. Price wise I did not do a huge amount of comparison shopping for a floor installed that way. We looked into pre-finished floors and the pre-finished floor was going to cost at least this much. The reason we chose him is because he was already been so highly recommended by Angies List. I really thought that the custom done floor would match with anything that I have seen so far. So I cannot really compare him to somebody who does the same exact thing. But it seemed very fair. There was actually only one problem and it did take them a while to get back to me and it took them a while for them to get started. I don't know if that means that they have a great deal of business. I was willing to wait for him because I had been told that he is back. If you are in a hurry that might be a problem, meaning if you want to get it done as soon as possible, that would be a problem.. I think he thought he would get around to it sooner than he did. But that would my only possible no. I would absolutely use them in the future instead of the rugs that I have down in a couple of other rooms. Another thing about Bobby the owner is that he is Vietnamese. He can get his point across but you need to listen very carefully.
Description of Work: I used T & T Hardwood Floor a couple of months ago to put down a hard wood floor in a 14 by 16 bedroom. It cost me $1700.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Samuel W.
08/2010
5.0
flooring contractor, hardwood floor
  + 0 more
Tand T's team arrived quickly to estimate cost and were soon available to get to work. The floors were sanded and they took the time to hang plastic to protect other areas of the house from dust. After the sanding was complete, shoe molding was installed (even in the closets!), and the sealer was applied (a second coat was applied the next day). We could not be happier with the quality of work that was completed. We received quotes from three different companies and this was the lowest price (1600, 2300, and 2800); given the ratings on Angies List we weren't afraid to move forward and we are sure glad we did. A top notch job, professionally executed.
Description of Work: Refinished hardwood floors in 4 rooms, hallway, and closets, applied wood filler where needed, sealed floors, and installed shoe molding throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Dee E.
07/2010
5.0
hardwood floor
  + -1 more
Two rooms in the house had floors that looked awful when we bought it. One of these rooms had stained carpet and when we pulled it up there was damage to the floor below. The other room had floors that had been cleaned with bleach and something stuck to the floor. The owner, Bobby Pham, came and gave us an estimate that was below the other 3 estimates I got. He came and did the work over several days and finished exactly when he said he would. He put down a stain that minimized the damage to the floors. It looks beautiful.
Description of Work: Sanded, stained and put down two coats of poly on hardwood floors throughout the house (except kitchen and baths). Put down toe molding in dining room, living room and hall where carpet had been.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,160

Joel S.
07/2010
5.0
hardwood floor
  + -1 more
They did a great job. Bobby was very professional and every phase of the job was done professionally and well. The vent covers put in were matched to the floor and embedded in the floor, and the transitions between the stairs to the basement, living room, and other adjacent rooms and bathrooms were very professionally done and look wonderful. Highly recommended.
Description of Work: Bobby and his crew removed glued parquet flooring from hallway, removed laminate flooring from dining room, and removed a linoleum from our kitchen. They installed oak hardwood flooring continous in all 3 locations. They sanded and finished off the surface and sealed it, no stain, the natural color was what we wanted after seeing how it would look.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Steve W.
07/2010
4.0
hardwood floor
  + -1 more
They were professional and I think they were doing a good job but their price was a bit higher. I think it was a good company to work with. I would definitely consider using their services in the future.
Description of Work: I received an estimate from T & T Hardwood Floor about three months ago. The estimate was for sanding the wood and for putting 3 coats of polyurethane on it.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

ORIN S.
08/2008
5.0
flooring contractor, hardwood floor
  + 0 more
Wow! You can not tell where the old and the new floors are now. The price was great and the job was done well. Bobby is very customer-service oriented. Sidenote: we had major scratches from carpet removal from a few decades ago - they couldn't get them out - I expected this.
Description of Work: Great Room - 550 sf including 125 sf kitchen area with new hardwood floor. I ripped up the vinyl and plywood in kitchen and they laid new hardwood and weaved it together into the existing 50 year old hardwood floor. Then they sanded everything and added three coats and added quarterround. I also had a wall removed previously and they weaved new hardwood there as well. They were able to sand down the bulge created in the floor where the new floor was added and make it smooth. His crew as hardworking and knowledgeable. They often asked questions I hadn't thought of: "Do you want the closets done?" They worked over the weekend and finished in less time than I imagined.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

06/2006
5.0
hardwood floor
  + -1 more
T and T is an excellent company. They did a wonderful job. The floor looks beautiful. They are very professional and worked really hard to finish the job. I would definitely recommend them to anyone.
Description of Work: This company came to my house and ripped out the old floor and replaced it with new hardwood flooring. They did the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000
    • 1(current)
    • 2

Contact information

1745 Ralee Dr, Winston Salem, NC 27127


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

T & T Hardwood Floor is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

T & T Hardwood Floor accepts the following forms of payment: Check
No, T & T Hardwood Floor does not offer free project estimates.
No, T & T Hardwood Floor does not offer eco-friendly accreditations.
No, T & T Hardwood Floor does not offer a senior discount.
No, T & T Hardwood Floor does not offer emergency services.
No, T & T Hardwood Floor does not offer warranties.
T & T Hardwood Floor offers the following services: Floor laying, refinishing & resurfacing.

Contact information

1745 Ralee Dr, Winston Salem, NC 27127


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM