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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. award winning.

Business highlights

Emergency Services Offered

Services we offer

Carpet cleaning, tile, air duct & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & rvs, water damage restoration, hardwood floor refinishing, flooring sales & installation.

Amenities

Emergency Services
Yes

Reviews

4.852 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 52 reviews

Jackie G.
08/2017
5.0
carpet cleaners
  + -1 more
They are A's all the way. We use them quite frequently, whenever we needs the carpets cleaned.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lori M.
08/2016
4.0
carpet cleaners
  + -1 more
They came out an hour earlier than when they said they would. They called and let me know they were coming earlier. They arrived on time and they did what they said they would do. They did a good job. There was just some kind of stain.
Description of Work: I use Stanley Cleaners.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tabari M.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They did a good job. They get her promptly and they cleaned the floors well. They have a low price.
Description of Work: I used Stanley Steemer last month for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce S.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Alex and Casey were punctual, professional and very accommodating. They walked around with us asking about stains so they would know how to treat them. With that knowledge they were able to remove all the stains. Our carpets are 18 years old. We were considering replacing the carpets this year,but tried cleaning them first to see if they still had any life in them before going through the expense of replacing them. Thanks to the great job Alex and Casey did, they carpets look great and won't be replaced this year.
Description of Work: Cleaned & protected 2 staircases; hall, living room & 3 bedrooms Also cleaned & protected 2 chairs & 1 couch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dane M.
05/2013
5.0
carpet cleaners
  + -1 more
It went well. They cleaned, moved furniture and gave specific details about what they were doing and what I should do once they were finished
Description of Work: steam cleaned all the carpets...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian S.
04/2013
5.0
carpet cleaners
  + -1 more
I prepared the four rooms that I wanted cleaned by removing all breakables, and moving potted plants and side chairs into another area. The 2 technicians arrived within the 3 hour window I was given for their arrival. They identified themselves, and were friendly and well mannered gentlemen. They reviewed the rooms that were to be cleaned, and explained the process. It took them less than an hour to clean, sanitize and scotch-guard all four rooms. In the meantime, they paid particular attention to high traffic areas and the few pet food stains that I pointed out to them. When they were through, the entire carpet looked brand new, and the house smelled fresh and clean!
Description of Work: Carpets in four rooms cleaned and scotch guarded.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Susan S.
11/2012
5.0
carpet cleaners
  + -1 more
They always show up on time and I like the fact that someone calls and lets you know that they are on the way. Upon checking the Suite that they cleaned on 11/19/12 it was clean and smelled fresh. They did a great job!
Description of Work: Stanley Steemer cleaned the carpets and upholstery in one of our Suites on 11/19/12 due to someone ignoring our Rules and smoking in it. We first used them for our bi-annual carpet and upholstery cleaning in February of 2012 and was impressed with their professionlism and the hard work and effort that they put into the cleaning process. I can honestly say that our carpets have never been cleaner or looked better along with the upholstery. They do not over saturate the carpet and it drys really fast and looks and feels and smells so clean. We have started using them for other Suites locations as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lori W.
07/2012
5.0
carpet cleaners
  + -1 more
They did a fabulous job and they did not mess up my house. They were very tidy and quiet. They were great.
Description of Work: I used Stanley Steemer to clean and do carpeting in the master bedroom, the dining room, and the stairs. The last time they came to do work for me was probably about a year ago

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Catalina A.
06/2012
5.0
carpet cleaners
  + -1 more
They were always on time and they did and excellent job.
Description of Work: We used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James P.
04/2012
5.0
carpet cleaners
  + -1 more
emical used to get grease o2 service people arrived on time and after explaining what they would do immediately began work. During the work explained the cleaning solution to be used to remove the grease and the special tools to clean steps. They completed the work and cleaned up after themselves. Carpet looked great. Very satisfied.
Description of Work: Carpets cleaned in Master bedroom, large landing on 2nd floor, stairway to basement and stairway to 2nd level. Removed axel grease stains from basement stairs. Scotchgarded carpets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sheri S.
02/2012
4.0
carpet installation
  + -1 more
They did it once for me and it's not that there was anything wrong with them, but they seemed a little more impersonal. I go with Professional Carpets. That's who I have used for years. I would not call Stanley Steemer again, but I don't think there is anything wrong with them.
Description of Work: I have my carpet done twice a year.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jim B.
12/2011
5.0
carpet cleaners
  + -1 more
Our washing machine flooded the entire basement carpet so they came out and took care of it. We were very pleased with them. We did not call them that night when it happened because we were not sure if we could. We did as much as we could but we called them the first thing that morning and they were out within an hour. We will use them again in the future.
Description of Work: Probably three months ago I had Stanley Steemer to clean the carpets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
08/2011
5.0
carpet cleaners
  + -1 more
I have had them out once and I really liked them. I really liked what they did and I would have them out again. I will do so when I give my dog to my daughter. They did an excellent job and they were reasonable. I think as much as it might be cheaper to call these smaller companies I feel they don't have the equipment and the experience and expertise to do that. It is hard to go with somebody who is in the business but doesn't have these big machines to suck the stuff until the road. I just have area rugs and they have not done anything to damage my hardwood floors. They did a good job.
Description of Work: I used the service of Stanley Steemer Carpet Cleaner for carpet cleaning about three years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carey N.
08/2011
5.0
carpet cleaners
  + -1 more
see above. Appreciated that they didn't try to upsale anything.
Description of Work: Selected them based on Angie's List recommendation. Was surprised to get a firm amount over the phone. Surprised again when they came the same day around 5 PM. Two guys, took about an hour. They had a hot water system and vacuum in the van and hoses brought into the house. I had a living room, master bedroom, and long hallway done. I had pet urine and vomit spots from a large dog. All spots gone, carpet nice. Dried in a day. Paid $80 for deodorizer which was just sprayed over the carpet. It smelled pretty strong for two or three days but went away. I was very satisfied, don't know if the deodorizer was necessary though but my house smells clean again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Katherine M.
05/2011
5.0
carpet cleaners, carpet installation
  + 0 more
It was great from beginning to end!
Description of Work: They expertly cleaned a rug on the brink of ruin. The rug had pet damage and my sad attempts to repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Floanche T.
11/2010
5.0
carpet cleaners
  + -1 more
They did great work. They showed up on time, do fast efficient work.
Description of Work: They cleaned my carpets. They cleaned a lot of space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sue E.
10/2008
5.0
carpet cleaners
  + -1 more
I called Stanley Steemer to set up an appointment on Monday, and they were able to come Tuesday afternoon. The two technicians were polite and very efficient. I had been debating whether to replace the carpet, but now it looks good enough for awhile longer.
Description of Work: I had them clean, protect, and deodorize a master bedroom with 2 walk-in closets, and clean one additional bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

NICHOLAS M.
09/2007
5.0
carpet cleaners
  + -1 more
I am very pleased. They were great. I have no complaints about them. The price was a little high, but they are worth it. They were professional. They came on time. I would definitely recommend them.
Description of Work: They cleaned four rooms of carpet with stains. My house is 2600 square foot. Two people came to do the work. They come every four months.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

GEORGIA D.
06/2007
5.0
carpet cleaners
  + -1 more
The price is right with Stanley. They do not overcharge and they are great to deal with. They do show up on time and I have found their carpet cleaning to be very detail oriented. I think they are better than a lot of other places out there from price to who they hire.
Description of Work: Stanley cleaned the carpets in three bedrooms and my living room in my home. They also did a wet cleaning treatment in my hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Rosemary M.
06/2007
3.0
carpet cleaners
  + -1 more
Come to think of it I would not use Stanley Steamer again. They try and sell you on way too many things after you already agree to use their special. They charged me extra for spot removal and scotch guard. By the end of it, a one hundred dollar cleaning probably cost me $200 in the end. I wasn't too thrilled about that to be honest.
Description of Work: Stanley Steamer cleaned three rooms in my 2000 square foot home in accordance with a special they were running at the time.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

CORA W J.
06/2007
5.0
carpet cleaners
  + -1 more
They were professional and wore the booties on their shoes. The man was very nice. I liked the fact that they moved our furniture as we are seniors and would have a hard time moving the furniture. I know the price is good because my husband called around and they were the cheapest.
Description of Work: Stanley Steamer cleaned our living room and den carpet. They targeted specific areas in the den for stains. The man moved our furniture and moved it back when the carpet was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P Scott L.
06/2007
5.0
carpet cleaners
  + -1 more
This particular office was the best one I have ever used. I do not know about the others but this one is great. I had a big problem when my 17 year old dog could no longer make it outside. They were able to completely remove the odor and stains from my dog.
Description of Work: I had two bedrooms, my living room, dining room and hallways cleaned. I also had a special deodorizer applied for pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SCOTT M.
08/2006
5.0
carpet cleaners
  + -1 more
Excellent job! On time and professional. Best job anyone has done cleaning our carpets and at a lower price than previous carpet cleaners. Highly recommended!
Description of Work: Cleaned Carpets in Living Room, Den, Master Bedroom, Stairs and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

08/2006
4.0
carpet cleaners
  + -1 more
I WAS DISGUSTED WITH THEM, AS THEY KEPT ADDING EXTRA CHARGES TO THE $99.00 THEY STARTED WITH. I WOULD HAVE AN UNDERSTANDING OF THE FULL PRICE, BEFORE THEY START THE NEXT TIME.
Description of Work: THEY CLEANED TWO ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

08/2006
5.0
carpet cleaners
  + -1 more
THEY WERE ON TIME. THEY DID EXCELLENT WORK. THEY GOT ALL THE SPOTS AND STAINS UP. THEY DID WHAT THEY SAID THEY WERE GOING TO DO. THEIR PRICE WAS EXTREMELY REASONABLE.
Description of Work: THEY CLEANED THREE ROOMS OF CARPETING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
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Contact information

121 Back Forty Dr, Winston Salem, NC 27127

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Stanley Steemer is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile, air duct & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & rvs, water damage restoration, hardwood floor refinishing, flooring sales & installation.

Contact information

121 Back Forty Dr, Winston Salem, NC 27127

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM