Reviews
4.211 Reviews
Showing 1-11 of 11 reviews
Jay G.
03/2016
upholstery
 + -1 moreFriendly and very unprofessional!
Description of Work: I had a wing chair to reupholster. Reynolda Reupholstery had been recommended to me. The end result was that I ultimately walked away from the job. I started the process almost two months ago. During that time they moved to a new location and never got a problem with the seat cushion resolved. I could not reach them by phone the past two weeks and could not get my calls returned. Fortunately, I went by their new location today to try and determine the status of the chair. I was horrified by what I saw. My chair, covered in the new fabric for which I paid $150, was touching furniture that was exceedingly unclean. I stepped outside and when I returned the door was locked. Upon the arrival of the company's new owner, he unlocked the door and the gentleman with whom I originally spoke two months ago was inside. He had ignored the knocks on the door, and my chair had been moved away from the debris. At first, we began to negotiate the price I had been given since the long ordeal had begun. I ultimately decided to walk away, unaware of what the fabric might have come in contact with, given what I saw when I arrived. I say all this to alert anyone planning to use their services. I am out of a chair and $150 for fabric. I know I would have appreciated this information. Buyer beware!
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Yes, I recommend this pro
$150
Jane L.
03/2015
upholstery
 + -1 moreHorrible to deal with. Slow service, slow response, always giving excuses for non-performance of duties. Already paid for services and they still have our furniture.
Description of Work: Recover recliner, two sofas and an office chair
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$2,400
Karen B.
01/2015
upholstery
 + -1 moreunknown
Description of Work: Recovered footstool
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Yes, I recommend this pro
$65
Victor A.
04/2014
upholstery
 + -1 moreThese guys made some custom window seats cushions for me and a couple of pillows. I bought the fabric and they did the work. There was a little confusion at first on the dimensions but they made it right and the cushions are just what I was looking for. Great people, I'd use them again for sure.
Description of Work: custom made cushions with customer provided fabric
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Yes, I recommend this pro
$250
Charlotte W.
10/2013
upholstery
 + -1 moreI thought they were fairly slow, but they did tell me they had someone out so that may be why. They cushions turned out well. The people were really nice and pleasant to work with.
Description of Work: The provider reupholstered cushions for a chair.
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Yes, I recommend this pro
$90
Alexandra O.
09/2013
upholstery
 + -1 moreThe price did not include the fabric. final price was $50. over the estimate. It did include pick up and delivery of the chairs. They did a great job.
Description of Work: Upholstered two living room chairs
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Yes, I recommend this pro
$850
Sheila S.
07/2013
upholstery
 + -1 moreI had this done in the summer and it was difficult getting in touch with the person who fixes the couch due to competing vacations. Once I spoke with him, he asked me to take a picture and bring to the shop so that he could more accurately give me a price. I used my tablet, took the picture, brought it in, and he told me how much he would charge. Additionally, he told me that if the damage was more extensive, how much that would be, as well. What I truly appreciated was they pick up and deliver. They came when they said they would and after a little glitch with our timing, delivered on the day they said. The couch had more damage than originally suspected and the cost was a little over the stated amount. No, they didn't call me to tell me but it was within $25.00 of the higher quoted price. I've had the couch back for a week and it looks great; like new. Would I use them again, let's just say I bought a dining room table and chairs at a consignment shop, that look great. I don't like the fabric on the chairs and when I get ready to have them reupholstered, they will be the company I choose.
Description of Work: Fixed a broken front slat in my couch.
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Yes, I recommend this pro
$350
Janice T.
03/2013
upholstery
 + -1 moreSame as above.
Description of Work: I took my arm chair in for an estimate to repair the springs in the seat and to replace the foam cushion. After the owner examined my chair, it was determined that the springs were in great shape and that all the chair needed was a better qualtiy foam cushion. This made me very happy, knowing that the chair is only 3 years old. I thought this was very professional of this young man because he could have taken advantage of the situation and told me that all of it needed to be repaired. The cushion is better now than the day I bought the chair! Great job!
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Yes, I recommend this pro
$65
Mary G.
02/2013
upholstery
 + -1 moreI provided the velvet material, and they did a wonder job reupholstering the antique love seat and fixing the springs in the seat. It looks beautiful. People working there very friendly and helpful. Definitely would use again.
Description of Work: Reupholster an antique love seat
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Yes, I recommend this pro
$375
Marla W.
10/2012
upholstery
 + -1 moreI liked them. They were very professional. They have been around for a long time. The quote was more than I wanted to pay, but I believe just based on my research that it was a fair price. There was nothing bad about the experience of getting a quote from them. They got back to me right away.
Description of Work: I got a quote from Reynolda Upholstery to have a chair re-upholstered.
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$375
08/2006
upholstery
 + -1 moreTHEY DID A REAL GOOD JOB. THE COUCH AND CHAIRS LOOKED GREAT AND BETTER THAN NEW. I WAS MORE THAN TOTALLY SATISFIED WITH THEIR WORK. THE JOB LOOKED BEAUTIFUL. I LIKED DOING BUSINESS THERE.
Description of Work: THEY REUPHOLSTERED A COUPLE OF CHAIRS AND A COUCH.
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Yes, I recommend this pro
$2,400
Contact information
847 REYNOLDA RD, Winston Salem, NC 27104
Licensing
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Service Categories
Upholstering
FAQ
REYNOLDA UPHOLSTERY is currently rated 4.2 overall out of 5.
No, REYNOLDA UPHOLSTERY does not offer free project estimates.
No, REYNOLDA UPHOLSTERY does not offer eco-friendly accreditations.
No, REYNOLDA UPHOLSTERY does not offer a senior discount.
No, REYNOLDA UPHOLSTERY does not offer emergency services.
No, REYNOLDA UPHOLSTERY does not offer warranties.
Contact information
847 REYNOLDA RD, Winston Salem, NC 27104