Ray Pest Control Co, Inc is a locally owned and operated pest management firm based in Winston-Salem, NC. We have been providing pest control, exterminator services to Winston Salem and surrounding areas since 1973. At Ray Pest Control, we provide environmentally responsible pest management to Winston Salem, Kernersville, Greensboro and surrounding areas. Call us at 336-722-1307 for custom quote or more infomation.
Business highlights
Emergency Services Offered
Services we offer
Bee Control & Removal Service,Pest Control Services
Ray Pest Control I started using Ray Pest Control on this house in 1993. Inspection reports always negative for termites. In about August I noticed some "sinking "under one of the columns on my front porch. Had a termite inspection on 9/29/1920. No termites. Figured it must be water damage. Had another quarterly inspection on 12/2/2020 and again got a clean bill of health. Started repair work on 12/6/2020. Lo and behold, TERMITES!! Called Ray Pest Control right away!! Technician came out next day. Yep, active termite infestation. FOUR DAYS after clean bill of health!! Next day supervisor came out with contractor. Yep, termite infestation! It took 3 weeks to get response to my concerns. Answer was that my contract didn't cover repairs! So I paid for 27 years of termite protection and detection only to have to point out termites to Ray Pest Control! Now I get to rebuild my entire front porch floor system because they didn't do what I paid them to do. I hope to get it done for less than $10,000.00 but I'm still getting quotes. And by the way damage was in an easily accessible place. But they sure found the mailbox when it was time to send the bill!!
Description of Work: Termite Protection
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$3,500
Lindy E.
10/2020
5.0
animal removal
 + -1 more
I have been in my apartment complex for 7 years and a Gentleman name Stacey from Ray Pest Control The service is absolutely phenomenal. I have never had a person like this man do a down right great job for the bugs in my apartment . the service needs and 10 stars from a person like me. thanks
Description of Work: Bug problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michael M.
10/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Date of Service - Sept 1, 2015 Cost of Service - 75.00 every 3 months
Rating Category
Rating out of 5
Yes, I recommend this pro
Carolyn R.
01/2015
5.0
pest control
 + -1 more
unknown
Description of Work: The company treated my house for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Response from Ray Pest Control
We do not have any record of performing a service for you.
David T.
09/2014
1.0
pest control
 + -1 more
unknown
Description of Work: Not interested in them.
Rating Category
Rating out of 5
Response from Ray Pest Control
Mr. [member name removed], I don't show any record of us having done any service for you at this address or any other at any time.
Lori W.
06/2014
2.0
pest control
 + -1 more
". The service provider went to the wrong address for service. I have two properties that have received service from this company and I was very specific about which property needed service. The receptionist, who has on several other occasions been non-responsive and unaccommodating was very unapologetic for the mix-up. Her response after I had waited around for the missed appointment was "we won't be able to get anyone out there today". No matter that I had taken off work to meet the technician. I will not be doing business with them again.
Description of Work: Requested a one-time service call. Provider was a no-show.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$125
Response from Ray Pest Control
Ms. [member name removed], I would like to apologize again for the miscommunication, that we went to the wrong property and especially, that you were not 100% satisfied with the service we provided. We do greatly appreciate your business and I truly hope you will allow us to make this right!
gregory H.
05/2014
4.0
pest control
 + -1 more
They were very prompt. Very professional when they were here we have signed up for quarterly pest control with them
Description of Work: Sprayed for ants and other insects
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Ray Pest Control
[Members Name], Thank you for the positive review!
Lonnie H.
08/2013
5.0
pest control
 + -1 more
He arrived on time and treated the house inside and out. Since he was here there have been no more spiders.
Description of Work: Insect treatment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
michael M.
07/2013
5.0
pest control
 + -1 more
I have used Ray's Pest Control for the past four years without a single complaint. I have recommended them to friends and family, all of which are also very satisfied. If there is a problem they are quick to address it, to include free secondary spraying between quarterlies if a problem arises.I would recommend them to anyone....
Description of Work: Quarterly spraying of interior/exterior of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Linda B.
06/2012
5.0
pest control
 + -1 more
If I have any problems in between quarterly sprays they will come out for nothing for example they recently sprayed for ants.
Description of Work: The contract I have they come out quarterly to spray and once a year they do a termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Mike W.
03/2012
5.0
pest control
 + -1 more
They came out and they were great. It was reasonable for what he did. He was very professional.
Description of Work: I use Ray pest control for spraying inside and around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Lynn H.
02/2012
5.0
animal removal, pest control
 + 0 more
They are the best people you will ever find, they really are. I have been using them for at least 12 years. We had found out that we had bats in the attic and also had mice in the basement from where the door had been left open by another repairman. We don’t have any more bats and they cleaned up after themselves. It was unbelievable how well they cleaned. It was excellent and the best. These are good people.
Description of Work: We had Ray Pest Control out here last week for exterminating bats and mice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Ray Pest Control
Thank you for your most pleasant review. It is our goal to serve our customers in the best possible manner. We truly appreciate your business.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Ray Pest Control is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Ray Pest Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Ray Pest Control does not offer free project estimates.
Yes, Ray Pest Control offers eco-friendly accreditations.
No, Ray Pest Control does not offer a senior discount.
Yes, Ray Pest Control offers emergency services.
No, Ray Pest Control does not offer warranties.
Ray Pest Control offers the following services: Bee Control & Removal Service,Pest Control Services