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HomeTeam Pest Defense

Pest Control

About us

HomeTeam Pest Defense is a recognized leader in the pest control industry and partners with homeowners and home builders to provide pest-free living environments. The company was established in 1996. We have grown to 51 branches and employ over 1,800 people who service our customers locally.

Business highlights

28 years of trusted experience

Services we offer

Residential, Commercial & Managed Properties. Pest Control & Termite Treatment Services . Ants, Silverfish, Earwigs, Spiders, Cockroaches. Mosquitoes, Fire Ants, Bees, Rodents, Scorpions, Bed Bugs.

Services we don't offer

Snakes & Wildlife Removal Services.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.794 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
15%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 94 reviews

DAWN G.
06/2014
4.0
pest control
  + -1 more
Okay, not there and hard for me to tell. Said they would come do inside when I was available.
Description of Work: spray for outside bugs etc. knock down spider webs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Jacqlyn P.
06/2014
5.0
pest control
  + -1 more
Service is consistent and reliable at each quarterly treatment. Any issues that we have had in between treatments, the Company has sent a professional to address the issue very promptly. We have been using this provider for over 5 years and plan to continue to use them.
Description of Work: Provides quarterly pest control treatments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Wanda M.
04/2014
1.0
pest control
  + -1 more
I don't believe he new how to address some one that lives in the country in a regular home not a mansion. He acted a little bit above us. We did not use them.
Description of Work: Gave us a 3000 dollar price and made a comment about our amount of things in our home.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


Richard D.
03/2014
3.0
pest control
  + -1 more
Home Team is did not want to modify or correct the over reaching contract language. They would not even discuss any changes. It was "take it or leave it". I recommend you not sign the contract as written. I would have signed up for services as I like the idea of the "in wall system" but could not accept the onnerous contract language. THE DEVIL IS IN THE DETAILS!!!!
Description of Work: I have an annual contract for termite inspection, control and warranty from the builder. This was renewed with Home Team this past month. I wanted to expand my service to include pest control as well. The house was built and set-up with the in wall treament system. BE VERY CAREFUL OF THE CONTRACT LANGUAGE. When I read the contract in detail, there were many items that were not customer friendly. In fact, Home Team wanted to claim ownership of items that were already installed and were my property. When I challenge this, they refused to modify the contract language. Find someone else to do business with!!!
Rating CategoryRating out of 5
$700

Ashley K.
10/2013
5.0
pest control
  + -1 more
Jason came out to the house on Tuesday to perform our first quarterly pest control treatment. He was great. Not only was he on time for our appointment, but he was very polite and friendly. He explained to us exactly what the treatment included (and excluded). I especially like the fact that not only do they spray, but they actually get rid of the pests they can reach. I will defiantly be using HomeTeam in the future.
Description of Work: Quarterly pest control treatment including removal of outside webs and nests and injection of pesticide into the Taexx system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Jamie R.
05/2013
5.0
pest control
  + -1 more
Overall, we have been very pleased with HomeTeam. We have been using them for seven years now. They have always been very professional and thorough, and this last service was no different at all. My only complaint with them is that their prices do seem to be a little high.
Description of Work: quarterly pest service

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Randell J.
11/2012
5.0
pest control
  + -1 more
We use Home Team Pest Defense on an annual contract basis. They come quarterly and we pay quarterly. The technician calls before he comes in case we need/want service inside. Usually, he treats the outside only and that controls pests. He will set traps under the house, if we ask him. The same technician comes each time. He knows our property well. He makes notes on what he treats. Customer gets a copy of treatment regimen. We haven't shopped around. I suppose some others offer service at less expense, but HomeTeam Pest Defense is reliable and professional. I recommend them for good quality service.
Description of Work: Pest control services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Elizabeth S.
06/2012
5.0
pest control
  + -1 more
It was fine and I haven't had any problems with them. They would call the night before to let me know when they were coming.
Description of Work: They came every three months and sprayed outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANIE & ROBERT R.
06/2012
5.0
pest control
  + -1 more
We are not in the area as of yet, but once we do go down there, we plan on continuing to use them.
Description of Work: They provided a good service and gave us a prompt report explaining the termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie G.
05/2012
5.0
pest control
  + -1 more
I would recommend them as they come when I need them to. They have been good and reliable. They have helped keep bugs away which are one of my fears. I have no complaints about them. I would use them again in the future.
Description of Work: I use HomeTeam Pest Defense to spray around my house for any seasonal problems. They come out quarterly for routine maintenance. I have been using them for the past two years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

claude B.
05/2012
3.0
pest control
  + -1 more
I thought their pricing was reasonable and were responsive.
Description of Work: I last had Wilson Pest Control come out to provide pest removal treatments.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

william M.
05/2012
5.0
pest control
  + -1 more
They do a thorough job, in which I had them treat my house for termites and now they inspect my house on a yearly basis for termites, which I think they do a good job.
Description of Work: I have Wilson Pest Control come out to service my house on a yearly basis.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eric T.
05/2012
5.0
pest control
  + -1 more
They are pretty good. We had an ant infestation and they got right on to it.
Description of Work: We used Wilson Pest Control within the last six months. We have a standing contract with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip D.
05/2012
5.0
pest control
  + -1 more
They're prompt. We haven't had any bugs. It's worth it. They've been around here for a long time.
Description of Work: They spray for bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ted B.
04/2012
5.0
pest control
  + -1 more
I've not had any problems with them. They provide good service. They are very reliable. If I have a complaint, they will come back out and do whatever I want them to do. They have been very customer oriented. I would like for it to be cheaper but I don't know if that is realistic. I think they all charge about the same. They show up when they say they will.
Description of Work: I use Home Team Pest Defense to do the inside a couple of times a year and the outside four times a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

David S.
04/2012
5.0
pest control
  + -1 more
They do quality work and send the same guy all the time. He knows what he is doing and is very professional. They charge the same price everyone in the area charges.
Description of Work: They come out on a quarterly basis for pest treatment and to remove cobwebs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Mary L.
04/2012
5.0
pest control
  + -1 more
They do a great job. We've been using them for a long now.
Description of Work: They did monthly home bug control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Halbert J.
03/2012
5.0
pest control
  + -1 more
Overall, everything has been fine. They are very responsive and do good work.
Description of Work: They have been doing a routine termite checks and they also complete other site pest control checks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheldon G.
03/2012
5.0
pest control
  + -1 more
They are very good about keeping their appointments. The customer services is very good and I trust them to let them work on the outside of my house while I'm not home.
Description of Work: I have a contract with Home Team Pest Defense for monthly pest control and quarterly termite maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Barbara L.
12/2011
5.0
pest control
  + -1 more
They are nice people to work with. The technician that comes out is very knowledgeable. They come out every three months. They clean out any spider webs and bees nest around the outside of the house. They spray around the edge of the house for bugs. They also put in mice traps in the garage. Except for the garage, all of the work they do is exterior. I do not have them come inside and spray because I have two dogs. I don’t want pesticides sprayed inside the house along the baseboards and so forth. I like them a lot.
Description of Work: I use Wilson Pest Defense for pest control services. They last came out in October. I spend $75 every three months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nancy F.
10/2011
5.0
pest control
  + -1 more
They are doing a great job. They provide a great service. They are courteous and thorough.
Description of Work: They are doing pest control for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN H.
01/2011
5.0
pest control
  + -1 more
I have a quarterly contract with them and their price is $85 per quarter. I was happy with them. They did exactly what they said that they would do. Anytime there was a bug problem, they would come out and take care of it without any additional charge. I would recommend my friends and family members to go ahead and use them.
Description of Work: I have used the services of Wilson Pest Defense for pest control in September 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Greg F.
12/2010
5.0
pest control
  + -1 more
We have always been completely satisfied with Wilson/Home Team. Both the customer service folks and the service personel have always been very friendly, accomodating and professional. The treatments seem to be effective. The price we pay has quietly crept upward from $69/ quarter in 2005 to $87/ quarter in 2010. We have not bothered to comparison shop, so I don't know if this is a good value or not. But, since we find them pleasant to do business with, we probably won't.
Description of Work: We have had a home pest control service contract with Wilson Pest Control (now Home Team Pest Control) for many years. They come quarterly to do a exterior treatment around the perimeter of the house, and they always call prior to that visit to see if we want interior treatment. If we have seen any bugs inside we request that, if not we prefer not to receive it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Wayne T.
10/2010
5.0
pest control
  + -1 more
The company was bought out (taken over?) by Home Team Pest Defense. Service was fine but when we dropped the service they did make a few too many sales calls to try to win our business back. It got irritating.
Description of Work: Termite protection and pest control. Placed Sentricon devices around the house and monitored for termite activity once quarterly. Applied pest control every quarter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
12/2008
5.0
pest control
  + -1 more
They change the filters and inspect. They have been fine.
Description of Work: They came twice a year for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

3908 Westpoint Blvd Ste C, Winston-Salem, NC 27103

www.pestdefense.com/winstonsalem

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

HomeTeam Pest Defense is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

HomeTeam Pest Defense accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, HomeTeam Pest Defense does not offer free project estimates.
Yes, HomeTeam Pest Defense offers eco-friendly accreditations.
No, HomeTeam Pest Defense does not offer a senior discount.
No, HomeTeam Pest Defense does not offer emergency services.
No, HomeTeam Pest Defense does not offer warranties.
HomeTeam Pest Defense offers the following services: Residential, Commercial & Managed Properties. Pest Control & Termite Treatment Services . Ants, Silverfish, Earwigs, Spiders, Cockroaches. Mosquitoes, Fire Ants, Bees, Rodents, Scorpions, Bed Bugs.
Snakes & Wildlife Removal Services.

Contact information

3908 Westpoint Blvd Ste C, Winston-Salem, NC 27103

www.pestdefense.com/winstonsalem

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed