Gwyn Electrical Plumbing Heating And Cooling

We are always pleased with every appointment we've had with Gwyn! Very punctual, knowledgeable, affordable, along with a courteous staff!

Gwyn is my "go-to" company anytime I need anything done. Every technician that has come to our house has been extremely knowledgeable, friendly and efficient. Office staff and owner respond quickly to any of my requests for assistance. I recommend them regularly to friends and family!!

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The most disappointing experience of my life. The worst communication and on site performance i have ever had. I am a Duke Energy customer and i waited 10 days to have a water heater replaced, after repeated phone calls to both Duke and Gwyn. After three visits and leaks after the installation, they charged me $1200 for a 30 gallon water heater. One of the most disappointing experiences of my life with any contractor. daveg

We've been working with them since 2012 and we have an annual maintenance contract for everything, heating, air, and plumbing. The fact that we have this contract, they come out whenever we call, we get discounts on all the services they provide, we never get overtime charges or charges for emergency or weekend.

Had to call back twice to schedule appointment. First scheduled time on Wednesday AM, plumber did not show up or call. Rescheduled for the following Friday morning. Plumbers shows up at 5PM. Lost a day and a half of work waiting on someone to show up at my house. Billed for a service call and a "tech" $180. for 30 mins of work and still did not fix the leak issue.

Don't hire these guys. Not for anything. The heat pump never worked right. After two compressor replacements maybe a dozen service calls (many of which required me to lose time from work) , and the system still won't work right. I attempted to escalate the issue to their owner and got no useful results. I attempted to escalate the issue to their distributor and got a "Let me check into that for you"... and no call back, in a week. Today they were supposed to come over at 11 with a distributor's rep (they didn't inform me of this, I had to find out because one of their repairmen let it slip) and no call, no show. I'm filing a complaint with the State Board of Examiners, the BBB, and hiring a lawyer.

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The technicians were extremely polite and efficient. All communications with Gwyn have been responsive and pleasant.

Jeff Vance was amazing! Cannot recommend them higher!

Very happy with the installation and service. Everything was handled and very professional and friendly throughout the process.

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They were on time. Completed everything within the estimated price. Efficient and knowledgable.

My wife called Gwyn to the house to do telephone work based upon a good reference from a friend. He saw we had an active alarm system (ADT), said there was nothing he could do because of the alarm, he did nothing and left us with a $100 repair bill. If Gwyn could not do electrical work on houses with active alarms connected to the phone service, they should tell people that up front over the phone before they make a service call. Date of service was approximately September 1, 2014?

The technician was on time, did the swap of water heaters within 1 hour. He picked up the water heater and brought it to our house. We had nothing to do but write the check.

It was horrible! Un prepared, sloppy work and messy. He ran a gas line up through the floor in a very conspicuous place in the laundry room and installed a dented up pan under the water heater. (This is a high end house) He ran gas lines very sloppily in my new basement. To top it all off, he tied in a gas line that runs up to the 2 nd floor in a way that it covered a window. The siding contractor couldn?t box around the lines because he didn?t come to move it in time because he put other jobs ahead of fixing this. Now I have gas lines showing up the side of my beautiful new house. I will have more expenses in making this look right. They aren?t even finished because we are waiting on some inspections before making the water tie ins on the water heater and had the nerve to bill be the full amount. I?m not pleased.

The serviceman was very courteous and responsive to our problem. They came out right away when I called them. This call was actually for a task that someone with household maintenance could have performed but that someone is not I. So I was very pleased that I knew about this company and called them. We have used them every time we have a plumbing or an electrical problem.

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Excellent

We have central air conditioning vents in our first floor. We needed the connection to the vent sealed as ants were coming in from under the house. They put some kind of special insulating tape around it that they thought would seal it. They attempted to do a good job, but actually didn’t do a good job. I have never called them since. The heating and cooling crew that they sent out didn’t work hard enough to understand the problem. As a result they didn’t come up with a viable solution.

I WAS REALLY HAPPY WITH GWYN INC'S SERVICES. THEY WERE ON TIME AND EASY TO CONTACT AND THEIR RESPONSIVENESS WAS GREAT. THEY ALSO WERE VERY PROMPT AT GETTING IT DONE ON TIME AND GETTING IT DONE QUICK.

A FRIEND HAD RECOMMENDED THIS COMPANY BY SAYING THAT "HE IS ONE OF THE BEST". IT DID TAKE HIM TWO WEEKS TO GET TO OUR JOB, BUT WE WERE NOT IN A HURRY. IT ONLY TOOK HIM A HALF HOUR AND HE WAS A NICE MAN.

GWYN INC DID A GREAT JOB ON WIRING MY LIGHT FIXTURES. THEIR RESPONSIVENESS IS GREAT AND THEY WERE VERY PROMPT. I WAS ALSO SURPRISED AT HOW QUICK THEY WERE ABLE TO FINISH IT.