Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Geek Squad - Best Buy

Computer Repair, Computer Sales, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.15 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.1
value
3.9
professionalism
3.9
responsiveness
3.9
punctuality
3.5
Showing 1-5 of 5 reviews

JOAN T.
10/2013
5.0
computer repair
  + -1 more
Work was done in timely matter, and I have used tech support by phone and was pleased with the help I received.
Description of Work: Cleaned up computer, put new protection, tech help for the next year on both my computers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tim W.
07/2013
1.0
computer sales
  + -1 more
Ever thing was well while I was in store buying system. Had problems hooking it up.Manager was no help, no sales people could help They just wanted more money by me hiring the geek squad for 169.00, I refused. One person on the phone gave me a 1800 #. I called and it was a wal mart coupon line. It's still not hooked up.A wast of money1700.00. I even bought the extended warranty.j
Description of Work: No service after purchase of Home Theater.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,700

Dorothy H.
06/2013
5.0
computer repair
  + -1 more
In the end it was a A, I had to take my computer there a couple times but after that they were an A. They have been very good I would have to say so far I have a three year contract with them. I have an ongoing contract with them and I have not had to call them in over six months now. I didn't purchase my computer from them I just put my computers on contract with them. I will continue to use them in the future.
Description of Work: Best Buy-Geek Squad is where I take my 3 computers for repairs. I have a yearly contract and my last visit was six months ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$200

08/2006
2.0
computer repair
  + -1 more
THEY WOULD NOT GUARANTEE THEIR WORK. THEY WOULD NOT GIVE US A TIME THAT THEY WERE COMING. FOR A LARGE COMPANY LIKE BEST BUY THEY DON'T HAVE A VERY GOOD SERVICE DEPARTMENT.
Description of Work: THEY REPLACED THE MOTHER BOARD THREE DIFFERENT TIMES, BUT IT STILL DOESN'T WORK.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$130

08/2006
5.0
computer repair
  + -1 more
THE COMPUTER WAS FIXED QUICKLY. THEY WERE VERY PUNCTUAL AND RESPONSIVE. THEIR QUALITY OF WORK WAS VERY GOOD. WE NEVER HAD ANY PROBLEMS WITH THE COMPANY. THEY WERE VERY PROFESSIONAL.
Description of Work: THEY FIXED A VIRUS IN MY COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    1980 GRIFFITH RD, Winston Salem, NC 27103

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    TV Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.1 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    1980 GRIFFITH RD, Winston Salem, NC 27103

    www.geeksquad.com/repair