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Garage Door Service Co

Garage Doors

About us

Locally owned and operated. Fully Insured ,Auto, Workers Comp. General Liability. Visa, American Express, Mastercard accepted.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Sales and Service. Garage Door repair, Broken Springs, Rollers, Track, Cables, Garage door tune-ups . Replacement sections Garage Door Opener Repair , Gears, Safety Sensors . Electric Opener sales and installation

Services we don't offer

Garage construction. Electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 27 reviews

Sara T.
02/2019
3.0
garage doors
  + -1 more
They never responded to my RFQ. I can't give them an F on responsiveness because I didn't give them much time to respond but a simple acknowledgement that they received my RFQ and were working on it would have been nice. Instead, "fixed and dilated." So I gave 'em a "D" and left everything else N/A. P.S. it made me pick an overall rating so I picked "C" since I don't know their work.
Description of Work: urgent replacement of garage door.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Garage Door Service Co
sent email quote to william.[Member Name Removed] valvo.com came back as undeliverable

Rebecca C.
09/2018
5.0
garage doors
  + -1 more
He was very helpful. When I need service I will call him.
Description of Work: Make sure garage workable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul H.
04/2018
5.0
garage doors
  + -1 more
Jackie was excellent. Our spring snapped and he was out at the house right when he said he would be. He recommended a 2 spring system, which I expected, so he took the broken one off and put 2 new ones on at a way lower price than I saw elsewhere. He was in and out in an hour. I highly recommend Garage Door Service Co, and will be giving Jackie a call if I ever need garage door work again.
Description of Work: Spring Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jennifer F.
03/2018
5.0
garage doors
  + -1 more
It went very well and I am a hard person to please. I believe the guys name was either Larry or Jackie. After my phone call, he traveled 10 miles to my house the next day. He diagnosed the problem of rough/jumpy wheeling rolling quickly. He had the right tools and parts to quickly replace both ball bearings and wheels. He did not mind me looking over his shoulder so I could learn something. He was an interesting person to boot. I would highly recommend him. I found Garage Door Service Co through Angie's List and was glad I did. I was very happy with the price but felt bad afterwards for not tipping him.
Description of Work: Electric garage door ball bearings and wheels replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

bruce G.
12/2017
5.0
garage doors
  + -1 more
Responded promptly. Came on time fixed problems. Works fine now.
Description of Work: Door jammed. Replaced rollers, fixed wires dangling down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ira C.
07/2017
5.0
garage doors
  + -1 more
They fixed it, and I haven't had any problems since. He came, he was prompted, and he knew exactly what he was doing. Identified the problem right away. I thought the price was reasonable. He came and he took care of it, that is what i need when I call somebody for service. Very professional.
Description of Work: They fixed my garage door, it seemed it was slightly off it hinges, I couldn't get it to close I had to close it manually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eric B.
02/2017
5.0
garage doors
  + -1 more
Flawlessly. The springs were replaced quickly and the garage door worked without any issues. Jackie was on time and professional throughout the job. I highly recommend this company for any garage door repairs. I rarely write reviews, but I felt this was necessary given that I used Angie's List to find Garage Door Service Co.
Description of Work: One of the extension springs broke and needed to be replaced. The garage door was not opening automatically since this happened. I called and spoke with Jackie who was able to schedule an appointment within 48 hours. He also recommended that both springs be replaced, and I completely agreed with his recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Nikki M.
01/2017
5.0
garage doors
  + -1 more
Jackie arrived within a hour of our phone call. He was friendly, efficient, and professional. He finished the job promptly, and even threw in a few bolts for free. Very happy with his work. We thought we needed an entire new door. He could easily have taken advantage of our lack of knowledge. He was very honest, and only did the work that was necessary. Definitely recommend.
Description of Work: Replaced some bolts, and rollers, and general repair of our garage door system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brian C.
07/2016
5.0
garage doors
  + -1 more
Went great! they were able to get out here fast and make the repairs quickly.
Description of Work: One of the garage door springs broke on my door, so I had to get both replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Ernest M.
03/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Excellent Service and Support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert M.
03/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
10/2015
5.0
garage doors
  + -1 more
They did a fine job.
Description of Work: They replaced a gear on the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced 2 garage doors 2012. Replaced opener 2012. Installed opener 2013. |All work done when and as promised. 2012 job was best price of several quotes for same job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Bill L.
09/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine B.
02/2015
5.0
garage doors
  + -1 more
They respond very quickly - usually next day service. People are very nice and clearly knowledgeable about electric garage doors
Description of Work: Help with the outdoor keypad not working, diagnosing some loud noises and general maintenance. They have worked for us several times. most recently about 6 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Georges L.
02/2015
5.0
garage doors
  + -1 more
They were very good to work with. The technician explained everything he did in the appointment. He was very quick on the job, he was here for about an hour.
Description of Work: They put in a new spring and re-wired to re-hang the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cindy U.
02/2015
5.0
garage doors
  + -1 more
They did a very good job. They had to order the new door. Scheduling an appointment was good.
Description of Work: They put on a new garage door on my rental property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Chris A.
02/2015
5.0
garage doors
  + -1 more
Everything turned out good. They were able to fix the garage door for us quickly. Scheduling an appointment was good.
Description of Work: They fixed our garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Guylene S.
02/2015
5.0
garage doors
  + -1 more
They did a good job. Scheduling an appointment was very good. There were two people here doing the work. Everything is still working fine.
Description of Work: They put in a new garage doors for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Libby C.
03/2013
4.0
garage doors
  + -1 more
Our garage door opener was not working with the remotes or remote keypad. We had to replace the remotes (renters ran off with the originals) and we were only able to program one of them and it would only work if the light cover was off and if you were standing directly under the opener. We assumed that it was a problem with the receiver. I called in about noon and by 3pm that same day they had sent Ray out to look at it. He was punctual and professional but he did state that they didn't carry Genie and he seemed to have some issues figuring out my problem. He attached a small wire to the little nodule marked antenna and solved the main problem. I assisted in reprogramming the remote keypad but he was unable to figure out how to program the remaining remote but he did lube up the door before he left so the annoying squeak and whine are now gone as well. Overall it was a decent experience but I feel that the price was much higher than warranted by the work done.
Description of Work: A small wire was attached to the antenna nodule, the track lubed, & the keypad reprogrammed.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$143

Gwendolyn N.
02/2013
5.0
garage doors
  + -1 more
CALLED COMPANY EARLY A.M. THEY RESPONDED QUICKLY WITH PHONE CALLS AND SET A TENTATIVE LATE AFTERNOON APPOINTMENT. REPAIRMEN CALLED LATER AND NOTIFIED US OF ARRIVAL TIME. WORK WAS COMPLETED PROMPTLY AFTER ARRIVAL. WOULD RECOMMEND AND USE AGAIN.
Description of Work: SPRING BROKE ON GARAGE DOOR UPON LIFTING THAT A.M.. SPRINGS AND PULLEYS WERE REPLACED. SAME DAY SERVICE!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Ed H.
11/2011
4.0
garage doors
  + -1 more
The service tech arrived, promptly diagnosed the problem...reattached the cable and was gone in less than 45 minutes.
Description of Work: The righthand cable on my 58 year old garage door broke, making it viturally impossible for one person to raise the door. OH Door came out and discovered that the fixture where the cable attached was rusted beyond use. The repairman came up with a work around so that I wouldn't have to have a new fixture. I was told that the new one would have to be adapted to the door...and the doors wood structure was questionable...it's old...very old. The repairman told me that his work around would last for at least four or five years...until I could aford to replace the door...since I'm currently renovating the rest of the house and didn't want this expense right now.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$83

Frank M.
09/2011
5.0
garage doors
  + -1 more
Everything was excellent. These people are competent, and most importantly, honest. I was impressed with this guy and certainly will call him again if I need help with any of my other houses. He made an assessment of the job, called me back explaining what needed to be done and the price, and then came with the contract. He refused to be paid until I knew that the job was excellently done.
Description of Work: They put in all of the track and operational systems for my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

DAN M.
06/2007
5.0
garage doors
  + -1 more
The installers showed up on time. They did quality work in a timely manner. The company's rates were comparable to others within my area.
Description of Work: I purchased two single car garage doors from the company. They installed them along with reconnecting the existing garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Karen P.
08/2006
5.0
garage doors
  + -1 more
THEY CAME QUICKLY TO FIX THE PROBLEMS AND HAD THE NECESSARY PARTS TO FIX IT RIGHT AWAY. THEIR PRICES WERE ALSO VERY REASONABLE. I WAS VERY PLEASED WITH THE SERVICES THIS COMPANY PROVIDED.
Description of Work: THEY REPAIRED THE SPRINGS IN OUR GARAGE DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2

Contact information

140 Cobalt Ct, Winston Salem, NC 27127


Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Garage Door Service Co is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Garage Door Service Co accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Garage Door Service Co offers free project estimates.
No, Garage Door Service Co does not offer eco-friendly accreditations.
No, Garage Door Service Co does not offer a senior discount.
Yes, Garage Door Service Co offers emergency services.
Yes, Garage Door Service Co offers warranties.
Garage Door Service Co offers the following services: Garage Door Sales and Service. Garage Door repair, Broken Springs, Rollers, Track, Cables, Garage door tune-ups . Replacement sections Garage Door Opener Repair , Gears, Safety Sensors . Electric Opener sales and installation
Garage construction. Electrical.

Contact information

140 Cobalt Ct, Winston Salem, NC 27127


Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM