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FLOOR SMITH LLC

Ceramic Tile, Flooring Sales and Installation, Fireplaces,

About us

Eric is self-employed, who has over 20+ years of flooring experience, was a past flooring subcontractor for Lowe’s Home Improvement for 17 years, and has been self-employed since 1998. Flooring Smith LLC is a 2017 Super Service Award winner on Angie’s List and has been providing exceptional service to his community. Eric specializes in many different types of flooring services and materials including, but not limited to: ceramic tile, stone, laminate, prefinished hardwoods, luxury vinyl tile, luxury vinyl planks, backsplashes, full showers, and tub surrounds. Eric also does light carpentry work, as needed, to complete each job properly. Please visit Eric’s Facebook page for an extensive photo gallery by searching for “Floor Smith LLC” or by clicking on our website link. Feel free to give Eric a call for questions regarding your specific project and/or to schedule an appointment for services!

Business highlights

26 years of trusted experience

Services we offer

Eric specializes in many different types of flooring services and materials including, but not limited to: ceramic tile, stone, laminate, prefinished hardwoods, luxury vinyl tile, luxury vinyl planks, backsplashes, full showers, and tub surrounds. Eric also does light carpentry work, as needed, to complete each job properly.

Services we don't offer

Eric does not have a showroom and doesn't provide flooring sales. If you have a question or concern about services offered, give Eric a call to discuss the project in mind!

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-14 of 14 reviews

James S.
03/2020
5.0
ceramic tile
  + -1 more
great. did t mind if I watched
Description of Work: bathroom and foyer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kenneth M.
05/2019
5.0
decks
  + -1 more
It went smoothly as Eric Smith said , no delays no surprises He is a professional and performs as he promised.
Description of Work: installing outdoor tile on our front porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Richard M.
01/2019
5.0
flooring contractor
  + -1 more
It went very well. Eric is very meticulous about his work and explained everything to me as he went. It took a day longer than anticipated but that didn't impact the price. . . I have another room to do and will get him to come back.
Description of Work: Installed about 1700 sf of luxury vinyl plank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,700

Dianr G.
10/2018
5.0
ceramic tile, home remodeling
  + 0 more
We needed our fiberglass surround shower remodeled with tile to accommodate my husband's disability. Eric responded the same day we contacted him. He took time to understand and address our needs. Eric reinforced the wall studs for grab-bars, accurately put up the pre-tile walls and thoroughly sealed them. Every step taken for the project was professional and meticulous. The tile installation is beautiful, Eric was a pleasure to work with, and we couldn't be more pleased.
Description of Work: Tiled shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia M.
10/2018
5.0
ceramic tile, flooring contractor
  + 0 more
It went wonderful. The time line for the job was adhered to and the quality of work outstanding.
Description of Work: Remove old tile and install new tile floor in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
01/2018
5.0
ceramic tile, flooring contractor, fireplaces
  + 1 more
Mr. Smith did an excellent job, kept us informed of changes to schedule, arrived promptly, and left everything clean and tidy. We are very happy with our hearth makeover!
Description of Work: Hearth tile replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim T.
11/2017
5.0
ceramic tile, fireplaces
  + 0 more
Mr. Smith did an outstanding job replacing the tile surround of our fireplace and hearth. He is extremely knowledgeable and professional. He was very punctual and worked hard to please us. We highly recommend him and would not hesitate to work with him again.
Description of Work: Tile replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve M.
08/2017
5.0
ceramic tile, flooring contractor
  + 0 more
Outstanding service from initial phone call to work completion!!! Made initial call, left message; call was promptly returned and estimate visit was scheduled promptly. Was punctual for estimate visit and did a very thorough inspection of repairs needed. Discussed in detail problem causes and what would need to be done to repair each area. Estimate was returned early on the day that it was promised. Worked was scheduled promptly and completed as promised in 2 days; punctuality was perfect each day. Eric demonstrated expertite knowledge in ceramic tile installation and repair. Eric and his employee, Steve worked efficiently and with meticulous detail. Eric removed broken grout and took samples to purchase exact grout match. All work areas were left completely clean and all debris & trash removed from work site. Eric has an Excellant Work Ethic and his company, Floor Smith LLC, will be our "1st Go To" for any future work needs of his type!
Description of Work: Cracked floor tiles removed and replaced on basement floor. Tile floor grout replaced in 2 bathrooms and laundry room (also repaired loose floor threshold). Tile grout repaced on shower walls, shower floor, garden tub wall in master bathroom. Tile grout replaced between tile backsplash and granite countertops throughout kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
08/2017
5.0
ceramic tile
  + -1 more
He did work on my schedule not his. That was a big plus. Work and cleanup was great. Just what I expected. smooth, even tile surface with even grout lines. I'm kind of a perfectionist, and he and his crew of 1 did a fantastic job. I'll have him back on my next project.
Description of Work: I needed tiling to finish the bathroom I had partially remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Jimmy S.
03/2017
5.0
ceramic tile, countertops, decks, flooring contractor, hardwood floor, fireplaces, home remodeling
  + 5 more
Eric and his crew do fantastic work. I have never had them do a job that didn't turn out as good or better than what we expected. I am in the process of building another mountain vacation home and would not use anyone else but Smith for my floors, bathrooms etc. I recommend him and his company to anyone.
Description of Work: I have had over a dozen home projects done by Eric Smith. He has done Tile Floors, Wood Floors, Bathroom showers, Bathroom Floors, Basement Tile, Wall Tile, Fireplace Mantels and Fronts, Kitchen & Bathroom Counter Tops. I have multiple rental properties that he has worked at and my personal homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori H.
02/2017
5.0
ceramic tile, flooring contractor
  + 0 more
Very well! He did an excellent job on the flooring in all 3 rooms and was easy to work with and everything was done in a timely manner.
Description of Work: Eric installed laminate flooring in our sitting room several years ago and did a great job. The floor has held up well and looks as good today as it did the day it was installed! He also installed ceramic tile in two bathrooms two years ago. Again the work was of the highest quality and he kept everything cleaned up during the process which is very important. I would definitely recommend him for any flooring work you need done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gretchen E.
02/2017
5.0
ceramic tile
  + -1 more
Mr. Smith arrived on time and completed the job the same day. In fact, he was able to get it installed right before a holiday. It looks even better than I envisioned. He did a terrific job.
Description of Work: The indoor-outdoor carpet was removed from my kitchen and luxury vinyl tile laid. The house is over 50 years old and the floor required leveling. Also, the manufacturer had a 3 month delay on shipping the tile; Eric worked to find if someone had the tile in stock as well as to find the best price. I look at the floor everyday and am so glad to have waited for what I wanted. Other installers would have pushed me to purchase something readily available which wouldn't have fit my needs. It looks great and so far as worn very well. Eric did a fine job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patsy M.
02/2017
5.0
ceramic tile
  + -1 more
He did a beautiful job on both accounts. He cleaned up afterwards and came when he said he would. I would not hesitate to call him again and I would highly recommend.
Description of Work: He installed back splash with subway tile in my kitchen. He also installed mosaic tile around my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donna S.
02/2017
5.0
flooring contractor
  + -1 more
Eric did a great job and in a timely manner!
Description of Work: i had flooring installed, and it stills looks GREAT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1098 Old Thomasville Rd, Winston Salem, NC 27107

    https://www.facebook.com/pg/floorsmith1098/about/?ref=page_internal

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Flooring Sales and Installation,
    Fireplaces,
    Kitchen and Bath Remodeling,
    Decks and Porches,
    Hardwood Flooring Sales and Installation,
    Countertops and Backsplashes

    FAQ

    FLOOR SMITH LLC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    FLOOR SMITH LLC accepts the following forms of payment: Check
    No, FLOOR SMITH LLC does not offer free project estimates.
    Yes, FLOOR SMITH LLC offers eco-friendly accreditations.
    No, FLOOR SMITH LLC does not offer a senior discount.
    No, FLOOR SMITH LLC does not offer emergency services.
    Yes, FLOOR SMITH LLC offers warranties.
    FLOOR SMITH LLC offers the following services: Eric specializes in many different types of flooring services and materials including, but not limited to: ceramic tile, stone, laminate, prefinished hardwoods, luxury vinyl tile, luxury vinyl planks, backsplashes, full showers, and tub surrounds. Eric also does light carpentry work, as needed, to complete each job properly.
    Eric does not have a showroom and doesn't provide flooring sales. If you have a question or concern about services offered, give Eric a call to discuss the project in mind!

    Contact information

    1098 Old Thomasville Rd, Winston Salem, NC 27107

    https://www.facebook.com/pg/floorsmith1098/about/?ref=page_internal

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM