D & S Heating & Air Conditioning

VERY PROFESSIONAL

Have been using D&S for years for service and repair work on home AIr Conditioning and Gas heating systems. The Service Manager, Ryan, is very knowledgeable and explains all services and repairs in detail before starting work. Both Ryan and David did an excellent, efficient job this time as always. I will continue using D&S and highly recommend them!

unknown

see above,, and we are in the process of looking for another AC provider

We were approached at Home Depot for a service inspection on our Heating and AC unit. The company ARS came and inspected unit, said heat exchanger was cracked and gave a quote on repair. They turned unit back on and left. A day or so later we called Brady Flannery. Came out inspected & quoted price and left. Later that night we realized that we had no heat. It was below freezing. Called Brady Flanary back and ask why we had no heat. Was told that it had to be turned off by law as it was dangerous. My question was why we were not told so we could have prepared? Had to run out and find space heaters. The next day we called D&S and explained our problem. The company sent a guy out to check the unit. He called back to his office to put an order in for the part and it was repaired the next day. Friendly, Honest service and fast repair. I can't say enough about this company. I would recommend this company highly. They say the third time is a charm. In this case the third company was the charm and should have been the First we called. We joined Angies list because of this experience. D&S Heating is the best. Just because a company has big commercials, doesnt make it the best. We found our future service company for heating& AC. D&S... The only way to go.

D & S is responsive to my needs and they are very thorough and accurate. Their work is always done right the first time. They had installed our unit years ago and have continued to provide us with excellent services ever since. They are real nice people, and they really care about you over there.

D & S ordered filters which I paid for and never received. It took twelve weeks to resolve this issue with them. Their customer rep on the phone is nice, however, they do not live up to their promises. The final cost was close to the estimate.

My overall experience was a negative. The person that came over to fix it, just wanted to make money. He did not fix it and I had to get someone else.