Carolina Basement Systems

mudjacking contractor, well, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Basement Systems, previously Master Service Companies, was started in Winston-Salem, North Carolina in response to the overwhelming problems associated with nasty crawl spaces, sinking foundations, and mold and humidity throughout the state. Because we are passionate about being relentless in our pursuit of constant improvement and have now expanded our services to offer effective solutions for wet basements, cracked or sinking foundations, nasty crawl spaces, and humidity and mold control issues. All Things Basementy!

Business highlights

19 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.766 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 26-50 of 66 reviews

Les M.
02/2019
5.0
Very pleased with the service and quality of work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Peggy P.
07/2018
5.0
From beginning to end of project everything was handled professionally and courteously. Very pleased and highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barjes A.
04/2018
5.0
This company is an outstanding one. I wish most of the companies around us are just like it. Master Dry kept the communication open by email and phone and was on top of everything. It is not cheap though but you get what you pay for! I will hire and recommend this company to families and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve L.
04/2018
4.5
The only problem I have is, I believe one of the pile jacks was place in the wrong place on foundation. The sketch show it on the left side and it was place on the front under porch which I don’t think is doing a lot for house foundation. Other than that the job went great. I would definitely recommend them for anyone looking to hire.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Chris W.
03/2018
5.0
They came in began doing their work with no delays. The crew chief answered all my questions and explained everything as they were going through all the steps needed to complete the job. When complete they dis a great job of cleaning up. I have told others about how well they were. They contacted a short time after to ensure I was happy with what they had done. Great people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott Y.
03/2018
5.0
They came when they said they would and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve B.
02/2018
5.0
They were on time each day and communicated very well. They completed my job within the time promised. They worked clean and cleaned up well when they were done. I am happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles K.
11/2017
5.0
Good sales presentation, Good people doing good work, Good follow up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

davis m.
08/2017
5.0
Great company, Great people, Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Penny D.
05/2017
4.0
Very profession when talking with them. It took a little long for an estimate.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Linda K.
04/2017
4.5
The only reason I would not give a 5.0 is because they missed one of the holes they drilled and have to come back.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

roger c.
02/2017
4.0
Nice guys, very professional, did what they said they'd do. Still too early to tell if it solved all problems. But I'm optimistic.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia s.
02/2017
5.0
Very professional. Answered all questions I had. Knowledgeable staff. Best of all my problem is resolved!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Howard P.
01/2017
5.0
Workers were very good,they know what their doing.nice guys!.finish grading could have had a little more attention.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Herb B.
10/2016
4.0
Great

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Melba S.
09/2016
5.0
The whole experience was very professional. Job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RICHARD T.
04/2016
4.0
Very courageous crew. Done a great clean up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

5201 Germanton Road, Winston Salem, NC 27105

http://carolinabasementsystems.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed

Service Categories

mudjacking contractor,
well,
basement waterproofer,
concrete repair contractor,
foundation repair contractor,
plumber

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed

Carolina Basement Systems accepts the following forms of payment: CreditCard
Yes, Carolina Basement Systems offers free project estimates.
No, Carolina Basement Systems does not offer eco-friendly accreditations.
No, Carolina Basement Systems does not offer a senior discount.
Yes, Carolina Basement Systems offers emergency services.
Yes, Carolina Basement Systems offers warranties.

Contact information

5201 Germanton Road, Winston Salem, NC 27105

http://carolinabasementsystems.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed