Carolina Basement Systems

mudjacking contractor, well, basement waterproofer,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Carolina Basement Systems, previously Master Service Companies, was started in Winston-Salem, North Carolina in response to the overwhelming problems associated with nasty crawl spaces, sinking foundations, and mold and humidity throughout the state. Because we are passionate about being relentless in our pursuit of constant improvement and have now expanded our services to offer effective solutions for wet basements, cracked or sinking foundations, nasty crawl spaces, and humidity and mold control issues. All Things Basementy!

Business highlights

19 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.766 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 51-66 of 66 reviews

Nathan C.
03/2016
5.0
Fine job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda K.
09/2015
5.0
Excellent experience very professional from the very 1st phone call to the last to make sure everything was done to our satisfaction. Would highly reccommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce P.
09/2015
5.0
Very friendly and professional. Would recommend this company to anyone. They did a fantastic job. Very punctual and informative. My carport is great now. Thanks to Master Dry !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard L.
09/2015
5.0
Daniel and his crew did an outstanding job. They were professional, easy to work with and knew what they were doing. Great follow up great clean up everything went very well. Can't wait for the next deluge so I can see a dry basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg D.
07/2015
5.0
Very satisfied. Very hard working crew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou R.
09/2014
5.0
I've had at least 5 estimates. MDry was best cost wise. Underground cinder block wall-horizontal crack length of garage due to water flow down hill against back of house. They stopped inward motion of wall and possibility of pulling back in place over time. Worries gone! Very efficient personnel. Left site cleaner than when arrived. Love it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
10/2013
5.0
We originally hired another company and after 4 hours, they told us the job couldn't be done and left. We called Master Dry and they came the next day and assured us it could be done. We hired them and everything has been completed exactly like they said they would. Wonderful crew and job completed in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan C.
06/2013
N/A
I was pleased with Master Dry. They sent an expert in historic homes (house was built in 1900), and their quote and recommendations were reasonable and realistic for the house. They did a good job, the floor no longer sags, and the house is much more stable. I was pleased with the work done, on time and on schedule. They actually saved me money during the repair - once they started the work and could see what they were really dealing with, they decided that a few smartjacks weren't needed, and significantly reduced the cost. I was pleased and would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

marlene c.
06/2012
N/A
WATER PROBLEMS FINALLY SOLVED.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tony B.
03/2012
N/A
Crew worked hard and efficiently. Very pleased and recommend this company..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
09/2011
N/A
Master Dry was very proffesional and well imformed.They did what they said when they said and that is hard to come by these days.We had a lot of rain from tropical storm Lee and we stayed Totally Dry!That is worth everything to me.JOB WELL DONE! David Bradford

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol H.
07/2011
N/A
The only reason they didn't get 5 stars is because they needed to finish off something they forgot. Very easy to deal with!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

5201 Germanton Road, Winston Salem, NC 27105

http://carolinabasementsystems.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed

Service Categories

mudjacking contractor,
well,
basement waterproofer,
concrete repair contractor,
foundation repair contractor,
plumber

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed

Carolina Basement Systems accepts the following forms of payment: CreditCard
Yes, Carolina Basement Systems offers free project estimates.
No, Carolina Basement Systems does not offer eco-friendly accreditations.
No, Carolina Basement Systems does not offer a senior discount.
Yes, Carolina Basement Systems offers emergency services.
Yes, Carolina Basement Systems offers warranties.

Contact information

5201 Germanton Road, Winston Salem, NC 27105

http://carolinabasementsystems.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed