Bretco Electric Company Inc

Electrical, Lighting, Ceiling Fans,

About us

Not all Electrical Contractors are created equally. So true is this statement when applied to Bretco Electric Company. Call us for a quote. It all began in 1990 as an idea and today is one of the most respected Electrical Service Companies in Winston-Salem. Under the guidelines of Randy Draughn, Bretco grew to a full service Electrical Company. We respect our customers right to get value for their dollar. Hometown values and a great work ethic, are how we separate ourselves from the competition. Repeat and long term satisfied customers are Bretcos' No.1priority. Give Bretco Electric Company a call for all your Residential and Commercial needs. About President Randy Draughn for Bretco Electric Company Inc. I earned my Electrical Contractors License in the Unlimited Category from the North Carolina State Board Of Examiners in October of 1988. Bretco is a member of the Better Business Bureau since 2004 Company Information Summary: Locally owned and operated since 1990 by Randy Draughn. Licensed & Insured. Servicing Residential & Commercial Clients, service upgrades, landscape lighting, standby / backup generators, telephone / network, outlet repair & installation, recessed lighting, ceiling fans, fuse box, hot water heaters, security lighting, hot tubs, swimming pools, bucket truck, parking lot lighting, chandelier cleaning, smoke detectors, and troubleshooting.

Business highlights

34 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential wiring, electrical repair, custom homes, ceiling fans, lighting, telephone, network, bucket truck & remodel.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8235 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1-25 of 235 reviews

Jeanne P.
06/2023
3.0
electrician
  + -1 more
They were professional and tried to meet my needs.
Description of Work: Electrical
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

barbara S.
01/2023
5.0
electrician
  + -1 more
it was excellent, very professional and I will hire them again.
Description of Work: Installed lights in my kitchen, cabinets, ceiling and bathroom.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle B.
07/2020
1.0
electrician, lighting
  + 0 more
I waited three weeks for a technician to come out and give a quote. The day of the appointment, I received a telephone message from Lisa asking that I call her back and let her know that someone would be at the property for the 10 AM appointment. I arrived on campus, where the work will be completed, at 9 AM. I called Lisa back and told her that I was ready for the appointment. At 10:15 AM I received a call from Lisa saying that the technician was running behind and would be at my location within 30 minutes. I said that was fine. At 11:30, I call Lisa and asked where the technician was. She said that she had to call him and that she would call back. 20 minutes later, Lisa calls to tell me that I didn't give her the suite number. I told her that it was a stand alone building. She said, "Google says that it is a multiple suite building." I told her, no. I'm here, it's a stand alone building. Then she said that the technician called me twice and there was no answer. And that he knocked for 15 minutes but had to leave for his next appointment. When I said that no such thing happened on my end, she called me liar. She said that she checked his phone records and saw that he had called me twice. I looked on my phone, and she was the only person that had called my phone that morning. I don't know what number he may have called, but it wasn't mine. I did not reschedule with them again because I don't like being called a liar and I don't like a business that can not own up to their mistakes.
Description of Work: Lights installed and moved.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bretco Electric Company Inc
We recognize that you were very unhappy about the situation and we understand your frustration. We apologize for not being able to accommodate your request at that time. Our staff is very professional and always treats our customers with courtesy and respect. We wish you well and hope you were able to find someone to service your needs.

David F.
07/2020
5.0
electrician
  + -1 more
The technician was experienced and very competent. He did a thorough job and even came up with a creative solution for the exhaust fan. It seemed kind of expensive, but in line with initial estimate
Description of Work: Repair outside pole lamp, repair exhaust fan

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

greg W.
04/2020
5.0
electrician, lighting
  + 0 more
great work performed and friendly employees
Description of Work: rewire ceiling and install light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

barbara S.
03/2020
5.0
electrician
  + -1 more
They did a great job and I would highly recommend them to others.
Description of Work: They changed out some lighting and installed new bathroom fans.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia H.
12/2019
5.0
electrician, lighting
  + 0 more
WOW!!! I received a call from Randy within minutes of requesting quotes from local electricians. He was very pleasant, friendly and smart as all get out. What do I appreciate the most? Randy listened, asked questions and gave me a verbal solution to the smoke detector issue that was driving this family up the walls. Who does that? Randy does!!! Did I mention WOW!!!? Randy is amazing! He also gave me a great quote, along with some great information, regarding my kitchen light fixture. I'm so excited to be scheduling with Randy in the near future. In my book, Randy/Bretco Electric Company is "The Answer" to all things electrical. He has even earned a placed at our table for Christmas dinner and I'm almost grateful enough to actually cook...lol Where is the option for an A+++ rating?
Description of Work: Troubleshoot wiring for smoke detectors and repair/replace kitchen light fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Bretco Electric Company Inc
WOW I am at a loss for words.So glad that we were able to help and also thanks for your wonderful review!!

James H.
10/2019
5.0
electrician
  + -1 more
Everything was great, and even a side-question about an outlet in the house was quickly figured out. Mike thought things through and established that the faulty outlet was going out on us because of an adjacent outlet. This is the kind of problem we've had in the past that often stymies electricians, but Mike knew how to work through the problem until he located the difficulty. That's what we call a top-notch electrician.
Description of Work: I had a Tesla wall charger installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Steven R.
09/2019
5.0
electrician
  + -1 more
Work went well. They did excellent work.
Description of Work: replace several bad outlets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Trip O.
08/2019
5.0
electrician
  + -1 more
Cannot say enough positive about the total experience. I have an electrical contractor for life.
Description of Work: Service panel upgraded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Bretco Electric Company Inc
Thanks for your review and also your time spent to post it! Call us anytime.

Nancy F.
07/2019
1.0
ceiling fans
  + -1 more
I sent a job request to the company through Angie's List WEEKS ago. Still have not received a reply. Even a courtesy reply of any sort would have been acceptable.
Description of Work: A ceiling fan in my living room.
Rating CategoryRating out of 5

Response from Bretco Electric Company Inc
Sorry to hear that, must of somehow slipped through the cracks. Thanks for the feedback.

Lawson S.
06/2019
4.0
lighting, outdoor lighting
  + 0 more
Work by Stephan was great. Very professional.
Description of Work: Upgrade of exterior lighting system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Bretco Electric Company Inc
Thank you for your review!

Patrick D.
03/2019
5.0
electrician
  + -1 more
Steve and his crew were great, very knowledgeable and professional. They diagnosed and resolved the issues quickly.
Description of Work: Our new house was having some wiring issues. We weren’t getting power to two of our door bells.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bretco Electric Company Inc
[Member Name Removed], Thank you for allowing us to help you with your door bells, and for the kind review. Bretco

Mike D.
02/2019
5.0
electrician, lighting
  + 0 more
They were very responsive and professional. Arrived on time and quickly installed the lights. Steve was efficient and friendly. Definitely recommend them and will hire again.
Description of Work: 3 outdoor security lights replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Bretco Electric Company Inc
Thanks [Member Name Removed]! We aim to provide quality, efficient service.

Jim C.
01/2019
5.0
electrician
  + -1 more
They were here within one hour of phone call. Very friendly technicians. The work was done quickly! I will definitely call them again for any further electrical problems.
Description of Work: I had outdoor light fixtures that needed repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.71

Response from Bretco Electric Company Inc
Happy we were able to solve your problem so quickly and efficiently!

Kyle S.
01/2019
5.0
electrician
  + -1 more
Showed up on time, were very professional. Figured out my wiring issues fairly quickly (even though they weren't obvious fixes) and even fixed something that I had forgotten about in our original discussions but remembered when they were here working. Good price and will definitely hire again!!!
Description of Work: Fix wiring in outlets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Bretco Electric Company Inc
Thanks for the kind review. Our techs are the best!

angie S.
12/2018
2.0
electrician
  + -1 more
after sending him the pictures of what we wanted done he never returned calls
Description of Work: hook generator to fuse box

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bretco Electric Company Inc
We apologize Mrs. [Member Name Removed] for the delay as we have just been terribly busy. The proposal has been sent.

Peter M.
11/2018
5.0
electrician
  + -1 more
Excellent. Steve and Chase were a pleasure to work with.
Description of Work: New outlets for lights and switch out multiple light switches with automated ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bretco Electric Company Inc
Thank you for allowing us to help you with your electrical needs.

Kim N.
11/2018
4.0
electrician, lighting
  + 0 more
Good. A bit disappointed I was charged extra for them to use one of their ladders. Never mentioned in quote. The job was to hand a chandelier, should have been mentioned in quote. $75 to use a ladder they had in the truck. And floor was scratched but I did not notice until they had left. However that being said they did a wonderful job and went above to get the fixture hung properly and safely.
Description of Work: Chandeliers hung

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Luther B.
07/2018
5.0
electrician, lighting
  + 0 more
IT went great ; they arrived on schedule and went to work. they seemed to have a good sense of what they were doing. I have known Randy for several years and he has done several jobs for me in the past. he is my preferred contractor. He does excellent work in a professional manner.
Description of Work: Installed a motion sensor light on the house to light the backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bretco Electric Company Inc
Thanks for the kind words!

Chris L.
07/2018
5.0
electrician
  + -1 more
I left a message and Tina got back to me within a reasonable time. She sent Mike out to troubleshoot why the main breaker was getting so hot it would trip. He spent some time, not all of it pleasant under the house which involved some slithering about where ducts limited space checking whether the wiring was done correctly and was in good shape. The main wire going into the breaker was getting extremely hot at the breaker junction and he concluded the problem had to be the breaker which I totally agreed with. The new breaker was $147 and the rest was mostly labor and as long as Mike got his fair cut that's fine. Everything was completed in a half day. I put all 3 air conditioners and the oven continuously on today for over an hour with no detectable heat buildup at main breaker.
Description of Work: Main 200 amp circuit breaker was overheating when both main air conditioners were on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bretco Electric Company Inc
We are happy to know that Mike went the extra mile to make your electrical system safe again. Mike is awesome and we are lucky to have him! Thanks for the positive feedback.

Dawn B.
06/2018
5.0
electrician, lighting
  + 0 more
They did a fabulous job! Worked through until job was completed. Cleaned up after themselves.
Description of Work: Replaced all switches & plugs to white & installed laundry room light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Bretco Electric Company Inc
thank you for taking the time to send this review. we appreciate your business!

john R.
06/2018
5.0
electrician, lighting
  + 0 more
They quickly diagnosed the problems and took care of them efficiently and professionally.
Description of Work: Lights were out and electrical sockets weren’t working upstairs and kitchen chandelier needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bretco Electric Company Inc
Thanks for the review [Member Name Removed]! We appreciate your business.

Dana H.
04/2018
2.0
electrician
  + -1 more
Installation went well in December and I thought we would be rating them A. The installers were excellent in customer service. However, when we realized the wrong actual lights (Regular filament vs LED) were installed and they all burned out within a week, in addition to some adjustments that needed to be done so the lights worked as dusk to dawn vs motion, follow-up from "headquarters" was delayed. Weather played a part, however I have contacted several times via, text, phone and email to finish the job and replace the lights to LED as they had called and agreed to do.I have not received a call back at all since February. Work was done in December?
Description of Work: Needed exterior lighting

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$500

Response from Bretco Electric Company Inc
We would like to thank you for taking the time to send us a review, however, we do not have and acccount listed in this name. We would like to follow up with this customer and do what we can to restore their faith in our company. Please contact us and let us know if this could be listed under a different name as we have no record of this location or customer name. Thank you

earline p M.
04/2018
5.0
electrician, lighting, home security systems
  + 1 more
Representatives arrived on time for estimate, took careful notes, and emailed the estimate same day. Electricians arrived on time each day; work was efficient and neat; compete clean-up EOB each day. The wiring was snaked through several joists without the need to cut additional holes in the drywall (which is why we hired professional, licensed electricians) and with minimal disruption of the furniture. Everything was completed in 2 days. These folks are very easy to work with. Supervisor/owner refunded overpayment for some parts not used.
Description of Work: Recessed lighting (7 units); chandelier hung (ceiling height 18'); large dining room fixture hung; foyer and hallway fixtures; hard-wired smoke/CO detectors installed (3); switches and receptacles installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Bretco Electric Company Inc
Thank you for taking the time to send us your review. We really appreciate your business! Don't hesitate to give us a call in the future.

Contact information

301 Thurston St, Winston Salem, NC 27103

www.bretcoelectric.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
14427 I
Trade License Locale
NC
Trade License Authority
North Carolina Board Examiners of Electrical Contractors
Trade License Expiration
04/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
Stereo and Home Theater Systems,
Phone Wiring,
Home Security Systems,
Home Automation,
Heating and Air Conditioning,
Generator

FAQ

Bretco Electric Company Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Bretco Electric Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bretco Electric Company Inc does not offer free project estimates.
Yes, Bretco Electric Company Inc offers eco-friendly accreditations.
No, Bretco Electric Company Inc does not offer a senior discount.
Yes, Bretco Electric Company Inc offers emergency services.
Yes, Bretco Electric Company Inc offers warranties.
Bretco Electric Company Inc offers the following services: Residential wiring, electrical repair, custom homes, ceiling fans, lighting, telephone, network, bucket truck & remodel.

Contact information

301 Thurston St, Winston Salem, NC 27103

www.bretcoelectric.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed