A Cleaner Chimney, LLC

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

We are a local family owned and operated business. We have been in the business for over 10+ years. We are a NADCA (National Air Duct Cleaners Association) certified member. We specialize in Chimney Inspections ( Level I & II), cleanings, repairs, cap sales, woodstove insert cleanings, animal removal, dryer vent cleanings, & Air Duct Cleanings. Licensed and Insured!

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

WE CLEAN & INSPECT: Air Ducts, Dryer Vents, Chimney, Woodstove Inserts WE SPECIALIZE: Chimney Cap & Woodstove Sales, Chimney Re-Linings, Masonry Work & Chimney Repairs, as well as, Pressure Washing & Soft Washing. Window Cleaning

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 140 reviews

Nicole P.
05/2023
5.0
gas logs
  + -1 more
Customer service was great! He called before he came and he came early! Educated me on how to properly use my gas logs. Will definitely recommend and use them again.
Description of Work: Switch repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RACHEL B.
06/2020
5.0
air duct cleaning, chimney repair
  + 0 more
My 1949 chimney had lots of disintegrating mortar joints. No known water leaks yet, but I wanted to prevent that. The company seems professional & reliable. Very nice folks to work with. Kept me in touch on schedule & arrival time. Would hire again. I have to presume the repair job is correct; it looks good. Price was reasonable--in between an ultra-high "rebuild the whole thing" quote and a low ball quote from someone who never followed up.
Description of Work: chimney masonry work: tuck-pointing and sealing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Pamela F.
02/2020
5.0
chimney sweep
  + -1 more
I have an estimate. Ut have not had the work done yet. I did get a good inspection.
Description of Work: Chimney caps

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Natasha S.
02/2020
5.0
chimney sweep
  + -1 more
They were awesome. They were very professional and on time. They did the work that was expected. They went above and beyond.
Description of Work: They did a chimney cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$145

Response from A Cleaner Chimney, LLC
[Member Name Removed], Thank you so much for the sweet review. We hope to be able to service your home for years to come!

Linda P.
12/2018
5.0
chimney sweep
  + -1 more
jay came as was scheduled. He was extremely pleasant and professional. He checked my fireplace and chimney and told me other than the flue needing a new handle my fireplace was good to go. He did not charge me because “I did not do anything.” I HIGHLY recommend this company
Description of Work: I live in a condo with a fireplace. I had never used it and wanted it checked out /cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan F.
02/2018
5.0
chimney sweep
  + -1 more
quick, efficient ...left area clean.
Description of Work: chimney inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Shari A.
12/2017
5.0
chimney sweep
  + -1 more
On time, friendly - thank you Josh! Provided our estimate and even suggested we could install the damper ourselves. Cannot recommend them more highly.
Description of Work: Clean chimney and provide an estimate to add a damper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Craig R.
10/2017
5.0
dryer vent cleaning
  + -1 more
The service tech, Jay, was very nice, arrived on time, and did good work. I will hire him again next time I need this service.
Description of Work: Cleaned dryer vent duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Mitchell S.
06/2017
5.0
chimney sweep, chimney repair
  + 0 more
The guys were very prompt, both showed up exactly on time for both initial estimate and installation. Work was done completely cleanly, and I love that they guarantee their damper installations for life. Pricing was very fair.
Description of Work: Chimney cleaning, damper install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Chris N.
05/2017
5.0
chimney sweep
  + -1 more
Very courteous, informative and quick.
Description of Work: We hired A Cleaner Chimney clean a wood stove fireplace and chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anthony R.
05/2017
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
So glad I found these guys. I have been trying to hire a local chimney sweep here in Greensboro for well over a year but never received a response of any kind. Saw A Cleaner Chimney's coupon and purchased it. When I spoke with Josh I told him about the wet burnt wood smell. He presumed it would have something to do with the chimney cap. They came and swept the chimney and climbed on the roof to inspect the cap. Turns out there wasn't one. They are returning this week to repair the chimney top and install a much need cap. Highly recommend them.
Description of Work: Chimney sweep. Occasional wet burnt wood smell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie B.
04/2017
5.0
chimney sweep, fireplaces
  + 0 more
I was very happy with the service. The owner came out with a new trainee and unfortunately the new trainee accidentally tracked some soot on my carpet. The owner offered to have my carpet cleaned and refunded me $50 for my trouble. Very nice guys and they did a great job. The owner even explained what I needed to do to convert my fireplace myself so I wouldn't have to pay to have it done. I recommend them and will use them every time I need my chimneys swept.
Description of Work: I had 1 chimney swept and inspected and my other one had the propane insert removed and inspected to convert to a wood burning fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MICHELLE M.
04/2017
5.0
chimney sweep
  + -1 more
The guys showed up early and went right to work. I will definitely hire them again.
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
04/2017
5.0
air duct cleaning
  + -1 more
Could not be more pleased. Excellent results. So professional and friendly. Will use again! Highly recommend!!
Description of Work: Duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzan F.
02/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
The work was well done every time. Several years later I am still calling and recommending Jay.
Description of Work: Flashing repaired. Multiple chimneys swept . Connecting pipe to wood stove repaired in two different homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori H.
02/2017
5.0
chimney sweep
  + -1 more
It was quick and efficient and thorough.
Description of Work: Chimney cleaned and inspected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DK C.
01/2017
5.0
gutter cleaning, gutter repair
  + 0 more
Well, beginning to end. This company is fair, reasonable, and prompt. Before completing the project for which he was hired, Josh suggested that I ask someone else to review some parts of the roof that may need more extensive work; and he recommended a very fine person to do that. I am well satisfied with A Cleaner Chimney and with their network of related services.
Description of Work: Flashing on roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan B.
01/2017
5.0
chimney sweep, fireplaces
  + 0 more
I was excited when I saw A Cleaner Chimney had an offer on here for a Chimney Sweep and Wood stove safety inspection. It hit everything I wanted as this was our first winter in the house. They were punctual, thorough, no didn't leave any mess. They did an amazing job! I would recommend them to anyone needing work done and they will be my go to for anything related.
Description of Work: Chimney Swept/Wood Stove Insert Inspected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ron V.
12/2016
5.0
chimney sweep
  + -1 more
Both were extremely friendly and professional. They did great work on both chimneys and installed a chimney cap. Looks great.
Description of Work: A chimney sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth C.
12/2016
5.0
chimney sweep
  + -1 more
There was an appointment mix-up on their part but they made it right and when the day came for them to come out, Josh actually called to see if he could come early. We were able to work it out and he showed up on time, got the work done quickly and efficiently, made NO mess and was very pleasant to speak with.
Description of Work: I needed my chimney cleaned and needed quotes on chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gigi G.
12/2016
5.0
chimney sweep
  + -1 more
The young man who came was very professional and knowledgeable. I had a lot of questions about how a chimney functions and the dynamics of building a fire. He did a great job not only explaining everything but also cleaning the chimney. He was very neat and had a system for keeping things clean around the work area. The price seemed a tad high for the small chimney I had. But overall this company gets high marks. They seem to know their business and to be a conscientious company!
Description of Work: Cleaning of a single flue chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Diane L.
11/2016
5.0
chimney sweep, chimney repair
  + 0 more
Very well! Super nice, knowledgable guys. Quality work!!
Description of Work: Chimneys cleaned Some repair work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda N.
10/2016
5.0
chimney sweep
  + -1 more
The guys did excellent work. Cleaned all debris. Recommended a future repair to chimney, not causing a problem now but may in future. Told us what to watch for when problem was getting worse.
Description of Work: Chimney cleaned and inspected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

scott P.
09/2016
2.0
air duct cleaning, dryer vent cleaning
  + 0 more
They showed up a hour late with two gentlemen. I was called and told three were coming to do the job. When they arrived they did not have all their tools and asked my husband could they use some of his to preform the job. They tracked up my hardwoods with their machine they use to clean the vents. They tore the latch and lock off the door to my crawl space and did not inform us. It was the next day when we found out about it. They did not put the air vents back in the floor nor did they clean their mess is when they left. This company was a bit disappointment .
Description of Work: I had my air ducts and dryer duct cleaned out

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$350

Response from A Cleaner Chimney, LLC
I am very sorry that you were not pleased with our service. It has always been our main priority to be of the best service to our customers. I was never informed throughout the whole process that there were any issues. I do appreciate your husband letting me use his extension cord. We called to let him know we were running behind, sometimes that happens in our industry. We will try to work on these issues.

Karen D.
08/2016
5.0
chimney sweep, chimney caps
  + 0 more
This company was very polite and professional. The work they did was excellent and at a very reasonable price. Unlike other chimney cleaning companies, they did not try to sell me services that I did not need.
Description of Work: cleaned chimney and installed a chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Contact information

1020 W Northwest Blvd, Winston Salem, NC 27101

http://www.acleanerchimney.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Air Duct Cleaning,
Masonry,
Dryer Vent Cleaning,
Animal Removal,
Gutter Cleaning,
Gutters

FAQ

A Cleaner Chimney, LLC is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

A Cleaner Chimney, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, A Cleaner Chimney, LLC does not offer free project estimates.
No, A Cleaner Chimney, LLC does not offer eco-friendly accreditations.
No, A Cleaner Chimney, LLC does not offer a senior discount.
Yes, A Cleaner Chimney, LLC offers emergency services.
Yes, A Cleaner Chimney, LLC offers warranties.
A Cleaner Chimney, LLC offers the following services: WE CLEAN & INSPECT: Air Ducts, Dryer Vents, Chimney, Woodstove Inserts WE SPECIALIZE: Chimney Cap & Woodstove Sales, Chimney Re-Linings, Masonry Work & Chimney Repairs, as well as, Pressure Washing & Soft Washing. Window Cleaning

Contact information

1020 W Northwest Blvd, Winston Salem, NC 27101

http://www.acleanerchimney.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM