A Cleaner Chimney, LLC

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

We are a local family owned and operated business. We have been in the business for over 10+ years. We are a NADCA (National Air Duct Cleaners Association) certified member. We specialize in Chimney Inspections ( Level I & II), cleanings, repairs, cap sales, woodstove insert cleanings, animal removal, dryer vent cleanings, & Air Duct Cleanings. Licensed and Insured!

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

WE CLEAN & INSPECT: Air Ducts, Dryer Vents, Chimney, Woodstove Inserts WE SPECIALIZE: Chimney Cap & Woodstove Sales, Chimney Re-Linings, Masonry Work & Chimney Repairs, as well as, Pressure Washing & Soft Washing. Window Cleaning

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 140 reviews

jerry P.
12/2020
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
excellent!!
Description of Work: answered our question and no work was needed

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE O.
02/2018
5.0
chimney sweep
  + -1 more
Excellent work.
Description of Work: Had chimney flues inspected and cleaned after chimney swifts nested in them last summer. Installed chimney caps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Vince R.
07/2016
5.0
chimney sweep
  + -1 more
On time a great service A++++
Description of Work: Chimney Cleaned and Flute cap installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jeremy L.
05/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Douglas Wayne F.
04/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dorothy H.
04/2016
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Ann V.
03/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Josh and team deconverted our fireplace from gas to wood burning, patched and secured the stack on the roof, then came back and installed a cap and a proper chain damper. Awesome team, very reasonable prices.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
03/2016
5.0
air duct cleaning, chimney sweep
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tamison J.
03/2016
5.0
air duct cleaning, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned and inspected two chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Wanda H.
02/2014
5.0
chimney repair, chimney sweep
  + 0 more
He told me it was going to be $75, but he lowered the price after he realized there were things he didnt need to do. The appointment was for 7 but he called us before 7 to let us know he was running a little bit late. VERY Professional. Very friendly, and neat. Very careful with our property. He told us what he was required to tell us, and what he thought was safe. He also took the time to show us how to use our logs. Very pleasent and very informative.
Description of Work: We wanted him to check the fireplace to see if it were safe to use. we called him after 5 pm on friday and he showed 730 am on saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

diane S.
01/2014
5.0
chimney sweep
  + -1 more
Very professional - will use this company again
Description of Work: Chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tammy P.
01/2014
5.0
chimney sweep
  + -1 more
Jay Westmoreland called when he was on the way. He was a young man who had more knowledge and experience than you might guess because he had inherited the family business. One of my fireplaces needed cleaning. The other was dirty also despite the fact that it had never been used. It turns out that in our area, a migrating bird called the chimney swift will take up residence in any uncapped and unused chimney. This is a protected migratory bird, so once the bird family is living with you, it will be there to stay. If you have a cat or a dog, your pet may loose its mind over this. They can be loud. I was afraid the family would come right back this spring unless I spent more than $ 400 on a chimney cap. According to Jay - not necessary. Simply use the fireplace that had not been used, and they will not return. Big savings for me. Jay is proud to own / use a shop vac with a hepa filter. This eliminated any concern about soot coming into my home as well as anything in the bird droppings that may be harmful. You will not regret hiring Jay.
Description of Work: I had moved to a new place with two fireplaces. I was afraid to use them until they were inspected and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Donna B.
01/2014
5.0
chimney caps
  + -1 more
Jay stopped by my house between jobs the afternoon I called for assistance. Even though I was not home at the time, he replaced the chimney cap. I appreciated his punctuality and his professionalism in our discussions.
Description of Work: I had a chimney cap blown off during a severe storm. I contacted A Cleaner Chimney based on Angie's List reviews to replace the cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lowell M.
11/2013
5.0
chimney caps, chimney sweep
  + 0 more
Work was done very professionally; Jay arrived on time and explained clearly what he would do. We are very satisfied and will call again.
Description of Work: Cleaned the flues; replaced concrete slab on top of chimney; put caps on the flues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

jamie W.
11/2013
5.0
chimney sweep
  + -1 more
He showed up on time and did a very good job inspecting my chimneys. I will call him back next year as well.
Description of Work: Inspected both of my chimneys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cynthia B.
11/2013
5.0
chimney sweep
  + -1 more
I called Jay for a chimney clean/inspection on a home we recently purchased. He was able to schedule me a week later, which I thought was great since I was calling in late Oct! He called about 30 mins before the appt to say he was running about 10-15 mins late. He called on his way to say he'd be about 5 minutes later than our appt time, which was impressive. Jay and his helper were very professional looking (even with newsboy caps on - they looked like British chimney sweeps!). They were polite, clean/neat, and friendly. We were definitely impressed and would have no hesitation recommending them or their services again.
Description of Work: Inspected 2 fireplaces, and cleaned one of them (the other will need much more extensive cleaning).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Robert R.
11/2013
5.0
chimney sweep
  + -1 more
Jay Westmoreland was very prompt, cordial and professional. He was well organized and carried out his work very professionally. His duties were impressive. I have made another appointment for him to install chimney caps. I learned about his company through Angies List and could not be more satisfied with a job well done. His organization will be the one I use in the future. Kudos to A Cleaner Chimney and to Angies List. Once again Angies List has come through for me!!!! A++++++ to both organizations!!
Description of Work: Cleaned the chimney and installed a new damper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

RACHEL B.
10/2013
5.0
chimney caps, chimney sweep
  + 0 more
All went very smoothly with Jay and a helper. I called for an appointment in about 10 days time, which was convenient for me. He had to reschedule it by a day, and called to let me know what was going on. That was no problem. Arrived on time, and they did the work quickly. As far as I know, they do a capable job or cleaning and looking for problems. He helped me to decide what type of chimney cap would be best. Came back in a couple of days as planned to put it on. Also screened an old obsolete flue as an extra service. They offer a discount for cash payment. Very pleasant and easy to work with. They left everything clean around the fireplace.
Description of Work: Cleaned and inspected chimney / flue. Installed new chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Sandra .
10/2013
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
Everything went great. He even called to see if I was available earlier because he could come a little earlier to do the work. He didn't take long at all and did a great job. He was very professional and personable.
Description of Work: Robert first inspected the chimney and fireplaces and provided a recommendation for some repairs to the chimney. He explained everything and broke down the costs for me. I made arrangements for him to return the following week to do the repairs (replace/repair cement slab and add 3 chimney caps). He understood that I have a tight schedule and it's difficult for me to take off of work but he worked to accomodate my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

alicia C.
06/2013
5.0
chimney sweep, masonry, chimney caps, chimney repair
  + 2 more
Very satisfied. He was prompt, professional, and knowledgeable. I really appreciated that he did not try to do unnecessary repairs just to make money. He explained the issues I was having in a way I could understand and was very reasonable on the price.
Description of Work: Installed chimney cap, repaired masonry, replaced dampers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sallie S.
04/2013
5.0
chimney repair, chimney sweep
  + 0 more
Service was great - very professional, prompt, neat. Did not try to sell any unnecessary services. Price very reasonable for the job.
Description of Work: Had a chimney inspection (no cleaning needed) and repair of the crown of the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth B.
03/2013
5.0
chimney caps, chimney sweep
  + 0 more
On initial visit, Jay estimated cost of work. I changed my mind about what I wanted done and he re-estimated. We scheduled the work and he completed it in approximately 3 hours.
Description of Work: Had two extremely dirty chimney flues cleaned and the chimneys capped. Jay was courteous, prompt and professional. He explained exactly what he planned to do and answered all my questions thoroughly and patiently. I highly recommend A Cleaner Chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Ronny P.
02/2013
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
On initial visit, we had asked Jay to inspect two flues at our home which serviced fireplaces on two different levels. Unfortunately due to the age of the house and chimney flues, they were not able to be used due to cracks which had occurred over the years. While doing this inspection, Jay advised us that moisture was able to enter our home thru the uncovered chimney, and that it would be best to have a cap installed on the chimney to prevent this. We had Jay install the cap a short time later. Previous to both visits, Jay let us know that he was on the way and when to expect him. After authorizing him to order the chimney cap and to install it, he again kept us posted as to when to expect him. There was a delay in the cap being delivered to him, and a subsequent weather delay which prevented Jay from installing the cap. Numerous times, Jay would call to advise us regarding the situation. We greatly appreciated this information and appreciated the fact that we didn't have to call him to find out what was happening. At all times, Jay presented himself in an extremely professional manner. Very refreshing to do business with someone of such high caliber.
Description of Work: We had Jay come out initially to inspect our two chimney flues. A short time later, we had him come out and install a chimney cap. Both times, he kept us posted as regarded when he would be coming out. He was prompt, courteous, and very professional in his conduct. We are thinking of having one or possibly two chimney liners installed and have every intention of having Jay do this. We would highly recommend his services for anyone needing chimney inspection, cleaning, or repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bill R.
02/2013
5.0
air duct cleaning
  + -1 more
Robert was punctual, very pleasant, knowledgeable, did a very good job, and cleaned up well. Will certainily call him again.
Description of Work: Cleaning of clothes dryer duct

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

LAUREN J.
10/2012
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
Everything you'd want from a service provider: Person who came was prompt, polite, helpful, clean, organized, efficient. He explained things clearly, presented all the options. There was no sales pitch or fast talking. Everything was very straightforward. I'd absolutely recommend this company to a friend or family member.
Description of Work: Chimney inspected and repairs made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Contact information

1020 W Northwest Blvd, Winston Salem, NC 27101

http://www.acleanerchimney.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Air Duct Cleaning,
Masonry,
Dryer Vent Cleaning,
Animal Removal,
Gutter Cleaning,
Gutters

FAQ

A Cleaner Chimney, LLC is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

A Cleaner Chimney, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, A Cleaner Chimney, LLC does not offer free project estimates.
No, A Cleaner Chimney, LLC does not offer eco-friendly accreditations.
No, A Cleaner Chimney, LLC does not offer a senior discount.
Yes, A Cleaner Chimney, LLC offers emergency services.
Yes, A Cleaner Chimney, LLC offers warranties.
A Cleaner Chimney, LLC offers the following services: WE CLEAN & INSPECT: Air Ducts, Dryer Vents, Chimney, Woodstove Inserts WE SPECIALIZE: Chimney Cap & Woodstove Sales, Chimney Re-Linings, Masonry Work & Chimney Repairs, as well as, Pressure Washing & Soft Washing. Window Cleaning

Contact information

1020 W Northwest Blvd, Winston Salem, NC 27101

http://www.acleanerchimney.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM