A Cleaner Chimney, LLC

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

We are a local family owned and operated business. We have been in the business for over 10+ years. We are a NADCA (National Air Duct Cleaners Association) certified member. We specialize in Chimney Inspections ( Level I & II), cleanings, repairs, cap sales, woodstove insert cleanings, animal removal, dryer vent cleanings, & Air Duct Cleanings. Licensed and Insured!

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

WE CLEAN & INSPECT: Air Ducts, Dryer Vents, Chimney, Woodstove Inserts WE SPECIALIZE: Chimney Cap & Woodstove Sales, Chimney Re-Linings, Masonry Work & Chimney Repairs, as well as, Pressure Washing & Soft Washing. Window Cleaning

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 140 reviews

CAROL A.
04/2016
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
Very professional and personable young men. Highly recommend for cost, cleanliness, excellent service!
Description of Work: Cleaned chimney Repaired crown Installed custom chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

ted W.
03/2016
4.0
chimney sweep
  + -1 more
I bought a new home so I just had them clean and inspect the chimney.
Description of Work: I use A Cleaner Chimney, LLC for chimney sweep services.
Rating CategoryRating out of 5
Yes, I recommend this pro

William M.
03/2016
5.0
chimney repair, chimney sweep, fireplaces, masonry
  + 2 more
They really had very little to do. I called a chimney sweep because of the cracks in the mortar of the firebricks. Wanted to make sure fireplace was in OK condition to install the new gas logs. Visit was so short, I thought the cost was a bit much since this was not a wood fire chimney being inspected and cleaned.
Description of Work: Cleaned minor amount of soot from previous vented gas logs. Inspected the cracks in fireplace mortar and said they would not present a hazard since we are putting in non-vented gas logs. They might have needed repair if we were going to go back to burning wood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rusty A.
03/2016
5.0
chimney sweep, fireplaces, house cleaning
  + 1 more
They arrived on time and were very professional. The chimneysweep laid out cloths, wore a disposable cleansuit, and used a filtered vacuum to clean up all debris. He was fast and thorough. He noticed that the damper had been incorrectly installed and took the time to correct the problem at no extra charge.
Description of Work: They showed up on time and cleaned our chimney. The previous home owners had installed a wood stove so there was considerable build up that needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John C.
02/2016
5.0
chimney sweep
  + -1 more
Upon arriving, I showed Joshua where the fireplace to be cleaned was located. He addressed my concerns about dust and soot intruding the room then set up the required equipment and cleaned the chimney, which was quite in need of cleaning. The work was done expeditiously and the room as well as the chimney was left clean.
Description of Work: Inspected and cleaned Chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Steve H.
02/2016
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
These guys were great, showed up on time, cleaned and inspected. Took care to protect our floors and left everthing in order. Very knowledgeable and had some great advice and input. Money well spent and a great value for peace of mind when burning a fireplace. Highly recommend and plan on using them in the future.
Description of Work: Cleaned and inspected our 2 fireplaces and chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

monika M.
02/2016
5.0
chimney repair, chimney sweep
  + 0 more
Well did a great job at inspection and cleaning
Description of Work: Checked the chimminey

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Vance T.
02/2016
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
Our fireplace has not been in use for over 10 years so we wanted to have it cleaned and inspected. The guys performed the cleaning quickly and were careful to keep things clean. They noted one low priority issue that needed to be addressed and gave an approximate cost they would charge to repair it if I was interested in the future. No pressure at all. They returned my initial phone call almost immediately and were able to come by the very next day. They were a little early for the appointment we scheduled, but warned me that might happen depending on how their prior appointment went. Very happy with the service and would highly recommend them.
Description of Work: Inspected and cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susan N.
01/2016
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
Went very well. The built up soot was eliminated and the fireplaces looked great. They even noticed a cap had never been placed on our fireplace and water was dripping in. This was unknown to us. We will be hiring them back soon to do this repair. M
Description of Work: Checked both chimneys and cleaned the whole area including each gas log. Spread out cloth near area and were very respectful of not getting anything else dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Eric P.
01/2016
5.0
chimney caps, chimney sweep
  + 0 more
A week or two before, they came out and gave me a free quote, which was much less than two other places I called. On the day, the guys showed up 20 mins. late but other than that they were really professional, really quick, SUPER clean, and very personable. I would definitely call them in the future for repairs or regular cleanings/maintenance. Thank you!
Description of Work: Cleaned, parged, and put a locktop on one chimney and then put a cap on another chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$620

Patti J.
01/2016
5.0
chimney repair, chimney sweep
  + 0 more
Great. Excellent service!
Description of Work: Our chimney was leaking and needed to be fixed. A cleaner chimney performed the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Glenn B.
01/2016
5.0
chimney repair, chimney sweep
  + 0 more
They cleaned both of my chimneys and identified 2 fixes that needed to be fixed in ordered to maximize energy efficiency in our home.
Description of Work: They came to clean both of the fire places in the home we just bought back in June. After a scheduling snafu around the holidays, they came here promptly on the reschedule and performed the work quickly, professionally, and - most important - cooly. They were cool guys who weren't hard selling me on other stuff. I did wind up actually buying additional services from these guys without getting a competitive quote because the service was so well done and because I had a pretty good idea of what those extra services would actually cost with any other service provider. Ultimately, their customer centricity is what earned them my repeat business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Matthew B.
01/2016
5.0
house cleaning
  + -1 more
They contacted me a little late, they said they didn't received the notification but they came out as soon as they had opening. They were very polite, thorough and did everything possible to avoid any dirt, dust or any issue around the house
Description of Work: $150 Chimney Sweep & Safety Inspection of Wood Stove Fireplace Insert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

C. B.
12/2015
4.0
chimney repair, chimney sweep
  + 0 more
After the initial email contact, I was not able to reach provider to schedule the service. I called and left a message but never received a return call. After I completed the first review, I was contacted by the vendor with an explanation regarding a mix-up in the scheduling system.
Description of Work: Was supposed to provide chimney sweep and safety inspection.

Rating CategoryRating out of 5
value
4.0
responsiveness
4.0

$125

London P.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
Actually early and called to see if that was OK! Fast, and knew what they were doing. No up-selling or BS. I would use again and recommend!
Description of Work: Chimney cleaned & inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ANDREA S.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
I'm very happy! There was good communication around scheduling and arrival, work was done fast, clean, and he was very polite!
Description of Work: Cleaned and inspected two chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ellen B.
11/2015
5.0
chimney repair, chimney sweep, fireplaces, gutter cleaning
  + 2 more
Josh was prompt, friendly and professional. He was an expert in what he was doing, and taught me a lot about my fireplace! He did a thorough inspection and cleaning, including climbing on the roof, and while he was up there he made a note of other repair issues that I might not have known about, like a couple missing shingles, and to what degree my gutters needed cleaning. This was a nice touch! He cleaned up any leftover soot from the cleaning before he left. I feel safer about using the fireplace now, and would definitely recommend Josh to anyone.
Description of Work: Chimney inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Christine G.
11/2015
5.0
chimney caps, chimney repair, chimney sweep
  + 1 more
I have been trying to find someone to clean out chimneys and now I'm glad it took so long because I am very happy with A Cleaner Chimney, LLC. They are enthusiastic and professional. They take time to explain and answer questions. I need a cap on my chimney and received pictures via email within minutes of our phone conversation. Their prices are up front and reasonable. These guys earn your trust and keep it. I wasn't able to have a fire last year because I was so nervous about not finding a sweep, now I am happy and warm! There is nothing like piece of mind and a glass of port in front of a nice fire on a cold evening or cocoa and a book by the fire on the weekend! Thank you Josh, Jay and Josh! I look forward to getting the other projects done.
Description of Work: Cleaned two chimneys thoroughly, diagnosed damper problem in one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from A Cleaner Chimney, LLC
Wow, Thanks for the great review. Customers like you are why we strive for customer satisfaction. We cannot thank you enough.

Darlene P.
10/2015
5.0
chimney sweep
  + -1 more
Very pleased with the service. Prompt, answered all questions, did a good job.
Description of Work: Cleaned 2 Chimneys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A Cleaner Chimney, LLC
Thanks for the great review! We hope to see you again next year!!

Darlene C.
10/2015
5.0
chimney caps, chimney repair, chimney sweep, fireplaces
  + 2 more
They came and completed work as stated. The great thing about using this company was the they saw that I did not have a grater for the fireplace and they gave me a high quality grater. This was a kindness that I will always remember. The young men were very professional and kind. They worked quickly and efficiently. I highly recommend this company to anyone that needs chimney sweep or chimney repair work, they are fair.
Description of Work: Chimney crown repair, flashing repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jessica O.
09/2015
5.0
chimney caps, chimney repair, chimney sweep, dryer vent cleaning, fireplaces, masonry
  + 4 more
It went very well. They were able to come early and were very polite and helpful. They even went the extra mile for me to go to Lowe's and pick up a cap for the dryer vent. They did a great job. They fireplace was a mess fro the previous owners a they cleaned it up beautifully. And even found a frying pan under all the ashes!
Description of Work: Cleaned, sanitized, and inspected my fireplace and chimney put a seal on the chimney bricks the prevent water damage. Put a cap on the chimney, and filled a crack in the back of the fireplace. They also cleaned and put a cap on my dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from A Cleaner Chimney, LLC
[removed member name]: Thanks for taking the time to write us a review, we really appreciate you giving us the opportunity to do the work for you! If you ever need us in the future you know who to call! Best Regards, Jay Westmoreland

Jennifer M.
09/2015
5.0
chimney repair, chimney sweep
  + 0 more
They were professional, courteous and accommodating. They arrived on-time and worked quickly and efficiently. They genuinely care about what they do, are knowledgable and thorough. Not only will I use them again, I will gladly recommend them to others!
Description of Work: Chimney Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A Cleaner Chimney, LLC
[Member's name removed] Thank you for setting aside some of your time to leave a review, we surely appreciate all the kind words!! Reviews really help grow our business and we look forward to having you as a repeat customer. Best Regards, Jay Westmoreland

Charles J.
09/2015
5.0
chimney caps, chimney repair, chimney sweep, fireplaces
  + 2 more
They called about 15 min before arrival. They inspected and cleaned my chimney. They let me know that I need a cap for my chimney, at which time they let me know what my options are for the caps, the pricing and the pros and cons of each type of cap. They also found that the trap door in my fireplace was loose and they fixed it for me with no additional charge. I would highly recommend this company.
Description of Work: Inspection and chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A Cleaner Chimney, LLC
Mr. [Removed member name]- I just wanted to say 'Thank You' for setting aside some of your time to write a review about my company. It means a lot to us that you took time out of your day to share your experience with others. This helps us grow our business (word of mouth/reviews) so THANK YOU. We look forward to seeing you again in the future as a repeat customer. Best Regards, Jay Westmoreland

Joanna I.
08/2015
5.0
chimney caps, chimney repair, chimney sweep, masonry
  + 2 more
I found A Cleaner Chimney on Angie's list. I could not be more pleased. These two young men really know about Chimneys and knew exactly what we needed for ours. I had one Chimney that we need to convert from gas to wood burning. Our home is older so they had to do extra work on this chimney so that it could handle the heat of burning wood. They also had to repair the damper and fix the mortar. Both of our chimneys are large, so the guys had custom made chimney caps built for our chimneys. They look great!
Description of Work: I have two chimneys that needed to be serviced and also needed Chimney Caps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from A Cleaner Chimney, LLC
Mrs. [Removed member name]- It was such a pleasure to do the work for you and I am so happy to hear that you are pleased. I just wanted to tell you THANK YOU so much for taking the time to leave us a review, that really means a lot to us and we appreciate it. Reviews & word of mouth really help grow our business. Best Regards, Jay Westmoreland

gary D.
07/2015
5.0
chimney sweep
  + -1 more
courteous, thorough and reasonably priced.
Description of Work: clean chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

1020 W Northwest Blvd, Winston Salem, NC 27101

http://www.acleanerchimney.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Air Duct Cleaning,
Masonry,
Dryer Vent Cleaning,
Animal Removal,
Gutter Cleaning,
Gutters

FAQ

A Cleaner Chimney, LLC is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

A Cleaner Chimney, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, A Cleaner Chimney, LLC does not offer free project estimates.
No, A Cleaner Chimney, LLC does not offer eco-friendly accreditations.
No, A Cleaner Chimney, LLC does not offer a senior discount.
Yes, A Cleaner Chimney, LLC offers emergency services.
Yes, A Cleaner Chimney, LLC offers warranties.
A Cleaner Chimney, LLC offers the following services: WE CLEAN & INSPECT: Air Ducts, Dryer Vents, Chimney, Woodstove Inserts WE SPECIALIZE: Chimney Cap & Woodstove Sales, Chimney Re-Linings, Masonry Work & Chimney Repairs, as well as, Pressure Washing & Soft Washing. Window Cleaning

Contact information

1020 W Northwest Blvd, Winston Salem, NC 27101

http://www.acleanerchimney.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM