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TRUCLEAN CARPET & UPHOLSTERY

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation

About us

Fred and Becky Terretti are the owner-operators of TruClean Facilities Management, Inc.and TruClean Carpet and Upholstery Cleaning. Fred's background and expertise in the floor care industry and Becky's experience in operations and building management have proven to be a successful combination. In addition to residential and commercial carpet cleaning, Truclean has been providing professional cleaning services for various types of businesses for over 18 years. As a result of our commitment and genuine concern for our client's facilities and their satisfaction with our services, we now maintain approximately two million square feet of commercial property weekly. In October 2001, an opportunity to acquire an established Carpet and Upholstery Cleaning company facilitated the expansion of our existing residential carpet cleaning division. The additional service vehicles and technicians have enabled us to better meet the needs of our customers. By selecting TruClean you can rely on consistent, quality workmanship conducted with pride and care. We welcome the opportunity to discuss our services with you.

Business highlights

33 years of trusted experience

Services we offer

Residential and Commercial Carpet and Upholstery Cleaning,Contract Janitorial

Services we don't offer

Repair

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Nina S.
08/2022
5.0
carpet cleaners
  + -1 more
Great service! Right on time and they were able to get stains out of a very light colored carpet!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon A.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great carpet cleaner! They also cleaned some upholstered chairs at the same visit. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Posey W.
08/2014
5.0
carpet cleaners
  + -1 more
Team was extremely professional and unobtrusive. I was satisfied with the results.
Description of Work: Cleaned berber carpet in library and back staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Courtney T.
05/2014
5.0
carpet cleaners
  + -1 more
We started using Truclean about three years ago and I cannot say enough good things about them! Becky is a gem on the phone; she is very quick to respond and does her best to schedule us within 48 hours of calling for service. The same two gentleman have been cleaning our carpets for three years! We have two dogs and a small child (plus a less than neat husband!) in a house with creamy white carpet. That thought alone would worry most homeowners but after our relationship with Truclean, I don't sweat it. I've had two "emergency" situations and Truclean has responded quickly, professionally and expertly each time. Thank you, thank you for being a fantastic company to work with!!
Description of Work: Truclean removed stains from my daughter's bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from TRUCLEAN CARPET & UPHOLSTERY
Thank you for your kind review. It is extremely rewarding when a customer takes time out of their busy life to acknowledge a job well done!

Terry H.
04/2014
5.0
carpet cleaners
  + -1 more
I really thought I'd be replacing my carpet until Truclean saved the day!
Description of Work: Fabulous job on my dog hairy and beach sandy 4 bedroom home! Carpets looked new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jamieson S.
12/2013
5.0
carpet cleaners
  + -1 more
Truclean came first to clean my vintage Harden sofa, whose label was full of dire warnings. The Truclean crew did a fantastic job and the sofa looks like a million bucks. Then I had them back to clean the carpets in my new home. Again, they did a great job. On both occasions, they were on the dot to the appointment time. I would use them again in a heartbeat. Also, Becky, the owner of the company, very helpfully referred me to some other excellent service providers. I wish I could use Truclean every day!
Description of Work: I used Truclean Carpet & Upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TRUCLEAN CARPET & UPHOLSTERY
Thank you for taking the time to write this awesome review. We have built our reputation on consistent, quality workmanship conducted with pride and care. My Technicians work hard to make that happen with every job they do. It really made their day when I showed them your comments.

Kristin E.
11/2013
5.0
carpet cleaners
  + -1 more
Great, great job. They arrived on time, were very professional. They charged $15 less than estimate because of our short staircase. Even gave me some pads to put under furniture legs in case carpet is still a bit damp by the time we need to move furniture back. Wish we called them 6 months ago. I'd used them again absolutely.
Description of Work: Cleaned carpets in three bedrooms, hall and short stair case

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Julie S.
01/2012
5.0
carpet cleaners
  + -1 more
They brought in these fans to get the odor out from the last owner of the home, I was impressed.
Description of Work: I use them every year to clean the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5615 PARK AVE, Wilmington, NC 28403

    trucleaninc.org

    Service hours

    Monday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Carpet Sales and Installation

    FAQ

    TRUCLEAN CARPET & UPHOLSTERY is currently rated 5 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    TRUCLEAN CARPET & UPHOLSTERY accepts the following forms of payment: Check
    Yes, TRUCLEAN CARPET & UPHOLSTERY offers free project estimates.
    No, TRUCLEAN CARPET & UPHOLSTERY does not offer eco-friendly accreditations.
    No, TRUCLEAN CARPET & UPHOLSTERY does not offer a senior discount.
    No, TRUCLEAN CARPET & UPHOLSTERY does not offer emergency services.
    No, TRUCLEAN CARPET & UPHOLSTERY does not offer warranties.
    TRUCLEAN CARPET & UPHOLSTERY offers the following services: Residential and Commercial Carpet and Upholstery Cleaning,Contract Janitorial
    Repair

    Contact information

    5615 PARK AVE, Wilmington, NC 28403

    trucleaninc.org

    Service hours

    Monday:
    8:30 AM - 5:00 PM