About us
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Beverly E.
03/2017
glass repair, woodworking
+ 0 moreCONSUMER BEWARE! Please do not make the mistake I did by assuming that a reputable company name has qualified service people running their franchises! The Wilmington, NC, Glass Guru is a hoax, staffed by unskilled workers who leave in the middle of a project to go to their "real jobs" and a completely incompetent manager who does not hesitate to repeatedly cancel appointments after the scheduled time, and who has no respect for a person's home while in it. This rude and totally inept man even had the gall to ask for a cash advance while standing in the middle of the mess he created! For less than $,1000 of scheduled work, we are paying over $6,000 to repair the work of Glass Guru. I certainly wish that I could take away even the one star rating.
Description of Work: One foggy window replacement, three inches of rotten wood replacement in a sliding door, de-scaling a glass shower. I was assured that each of these jobs would be done to satisfaction within two weeks. After several months of walking around Mr. Sharp's tools and mess in my garage and at least 6 missed appointments when Mr. Sharp did not even call to say that he would not be coming that day, I contacted the headquarters in San Francisco.
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$850
Contact information
2150 Wrightsville Ave., Wilmington, NC 28403
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Finished Carpentry and Woodworking,
Glass and Mirrors,
Doors,
Windows
FAQ
The Glass Guru is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
The Glass Guru accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Glass Guru offers free project estimates.
No, The Glass Guru does not offer eco-friendly accreditations.
No, The Glass Guru does not offer a senior discount.
Yes, The Glass Guru offers emergency services.
No, The Glass Guru does not offer warranties.
The Glass Guru offers the following services: Window Moisture Removal, Glass & Window Repair, Replacement Glass, Windows, Doors, Screens, Showers, Mirrors & More!
Contact information
2150 Wrightsville Ave., Wilmington, NC 28403
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed