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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, upholstery cleaning, and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

45 years of trusted experience

Services we offer

Carpet cleaning, tile, grout cleaning, furniture cleaning, area rugs, autos, boats & RVs, water damage restoration.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.838 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 38 reviews

David P.
06/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Good job. They were on time & cleaning was great.
Description of Work: Cleaned rugs & furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren K.
01/2018
5.0
carpet cleaners
  + -1 more
Thorough cleaning
Description of Work: Carpet and stairs cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$165

Temple D.
11/2017
5.0
carpet cleaners
  + -1 more
Great job great job good timing good customer service
Description of Work: Carpet clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pauline L N.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul R.
10/2016
5.0
ceramic tile, upholstery cleaning
  + 0 more
Very well.
Description of Work: Clean two easy chairs and one sofa and grout in bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

Ashley R.
02/2016
1.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
unknown
Description of Work: Biggest waste of money. They may be okay at cleaning carpet, but not rugs or furniture. Technician talked up the protectant and deodorizer, and we went with it. Couldn't tell a difference. A $7 bottle of deodorizer spray I bought at Walgreens did 10x better than what they did. They claimed to have used a "protectant" over the entire couch, but when I tested it with water, only the cushions on the seating appeared to be protected, the top parts which I expressed my concerns about, the water immediately seeped in. I complained, and after a month of calling they refunded about 20%. Still a total waste of money. Find someone else for upholstery cleaning.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$176

Dereck R.
09/2014
5.0
carpet cleaners
  + -1 more
Excellent work by a friendly and professional crew. Very easy to work with. Nice job Stanley Steamer?
Description of Work: Steam cleaned 8 rooms, hallway, stairs and bonus room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carole C W.
04/2014
5.0
ceramic tile
  + -1 more
It turned out great. They did a good job.
Description of Work: Stanley Steemer steam cleaned our ceramic tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LINDA D.
03/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
They showed up within the time frame given. They were very professional. I had also asked that they clean 2 sofa's. They told me that they could clean them but they probably wouldn't "come clean" very much, because of the cotton fabric. I appreciated his honesty.
Description of Work: Cleaned the carpet and steps in our game room. Also deodorized it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Christian R.
03/2014
5.0
carpet cleaners
  + -1 more
The steam cleaning service for our carpets in 3 bedrooms and a hallway was great! They especially did a fantastic job cleaning our dirty bathroom tile grout. I would seek to use them again because of their professionalism, fair pricing and effective cleaning process.
Description of Work: Stanley Steemer provided a great, valued steam cleaning service at a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Charlene S.
12/2013
4.0
carpet cleaners
  + -1 more
First, they did a great job cleaning our old worn carpet. We never thought the spots would come out but it looks great. Two complaints. One, we were given a time frame of 2pm-4pm. We spent most of the morning moving furniture to meet that time. Around 4:30 received a call running a little behind. Another call around 5:45 still running behind. It was almost 6:30 when they arrived. Second, I really didn't appreciate feeling like I was being lectured about using spot cleaners purchased at retail stores or being told you should never use a rug doctor.
Description of Work: First, they did a great job cleaning our old worn carpet. We never thought the spots would come out but it looks great. Two complaints. One, we were given a time frame of 2pm-4pm. We spent most of the morning moving furniture to meet that time. Around 4:30 received a call running a little behind. Another call around 5:45 still running behind. It was almost 6:30 when they arrived. Second, I really didn't appreciate feeling like I was being lectured about using spot cleaners purchased at retail stores or being told you should never use a rug doctor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$90

geoffrey M.
10/2013
5.0
carpet cleaners
  + -1 more
They were punctual, quick and professional. The rugs came out good, except for one spot which they advised would be difficult because it was the area under a desk. I would use them again and I would recommend them to my neighbors.
Description of Work: cleaned carpet in 2BR, 1 room over garage and stairs to this room, and 2 area rugs and a runner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Carole C W.
07/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
The experience was great and was done in the time specified. The servicemen were very professional and made sure we were satisfied before they left. We were completely satisfied.
Description of Work: We relocated to Wilmington recently. Stanley Steemer cleaned the very dirty ceramic tile floors in our home. The floors are now like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara Q.
04/2013
5.0
carpet cleaners
  + -1 more
They arrived precisely on time and were very friendly. They examined where they would be cleaning and were careful when they brought the hose in and up the stairs. They worked quickly and explained about the drying process. I was very pleased with how the carpet looked when it dried. I will definitely use them again.
Description of Work: We had 3 bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Richard F.
12/2012
5.0
carpet cleaners
  + -1 more
The carpets look fantastic!
Description of Work: The two men worked extremely hard at getting the construction dirt out of our carpets. We had 5 bedrooms and a very long hallway done. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Roxanne N.
10/2012
5.0
carpet cleaners
  + -1 more
They are on time and they do an excellent job.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lorraine M.
07/2012
5.0
carpet cleaners
  + -1 more
They did a great job and did what they said they would do. They were punctual and they did not take all that long.
Description of Work: I used Stanley Steemer to deep clean some of my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Stephen C.
03/2012
5.0
carpet cleaners
  + -1 more
These guys were great! They showed up right on time, did a walk through and explained what they needed to do. They cleaned the carpet and it looks fantastic! They were very professional and friendly. I will definitely call them again the next time.
Description of Work: Cleaned carpet in 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

kristen P.
01/2012
5.0
carpet cleaners
  + -1 more
I've used them before, they did a pretty good job.
Description of Work: They just cleaned my carpets. They did three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Lugene B.
08/2011
5.0
carpet cleaners
  + -1 more
The guys arrived on time and did a good job. There were many stains and they got them all out.
Description of Work: Cleaned carpet in the entire condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Mike S.
05/2011
5.0
carpet cleaners
  + -1 more
I liked everything about them. They gave me some recommendations on how to preserve the carpet. The prices seemed very comparable. It seemed like a very reputable firm. The men that came out were very punctual. They were very quick in getting the job done. The finished product was very good.
Description of Work: I hired Stanley Steemer to shampoo my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
07/2010
5.0
carpet cleaners
  + -1 more
They did a good job for me. They were efficient, on time, and gave me good advice. I would recommend them.
Description of Work: They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
07/2010
5.0
carpet cleaners
  + -1 more
The carpets were spotless, the crew was pleasant and informative, and the work done on estimate. I was particularly impressed when I asked them to clean a couch but the technician suggested against doing it because he couldn't guarantee that it wouldn't turn brown (it's a pale cream color now). He even suggested that I try washing the cushion covers in the washing machine--now that's service. He talked himself out of a job and suggested a way I could do it myself. I am very pleased with their service and will definitely call them again,
Description of Work: Stanley Steamer sent two men to clean several rooms of carpet plus an area rug. I also asked them to steam clean a couch, but they advised against it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Carrie B.
09/2009
5.0
carpet cleaners
  + -1 more
They showed up on time with two people which made the job go much quicker than I had anticipated. They did a great job!
Description of Work: They cleaned all of our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia T.
02/2009
5.0
carpet cleaners
  + -1 more
They are good. They come when they say they will, and if I had more carpet, I would use them again.
Description of Work: I have used them in the past, and they cleaned the carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79
    • 1(current)
    • 2

Contact information

324 Bristol Rd, Wilmington, NC 28409

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto

FAQ

Stanley Steemer is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 12:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile, grout cleaning, furniture cleaning, area rugs, autos, boats & RVs, water damage restoration.

Contact information

324 Bristol Rd, Wilmington, NC 28409

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM