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Rock's Garage Doors

Garage Doors, Doors

About us

Overhead Door Service

Business highlights

24 years of trusted experience

Services we offer

Overhead Door Installation and Service

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Sandra H.
04/2016
5.0
garage doors, doors
  + 0 more
A year or so ago Rock's Garage Doors repaired my garage door so when my garage door wouldn't open I called Rock's. He asked me questions about what was wrong and then asked if I could go to the garage and check out the springs to see if they were broken. When I said they weren't, he asked me to move the sensor on the side and try to open the garage because he thought they may have been misaligned. I did this and the door now works! He stayed on the phone with me until he was sure there were no other problems. I highly recommend Rock's Garage Doors and I will be sure to call them again if I ever have any more issues with my garage door.
Description of Work: Repaired my garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda R.
07/2015
5.0
garage doors
  + -1 more
It went superb. He was such a great guy to deal with and provided outstanding service. I was so impressed. I would have him back in a heartbeat.
Description of Work: He returned my call first thing in the morning. He already had his service guy heading in my direction so he stopped to see what the problem was with garage door. He went and ordered parts to come directly to my house. As soon as they arrive I am to call him and he will be right out to replace broken belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kathleen M.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: It seems my Lift Master opener took a power 'hit'. Rock came exactly when he said he was going to, replaced both sensors, lubricated the entire garage door, screwed rubber molding back in, replaced the light bulb (another casualty from power surge). |He recommended what lubricant to buy so I can keep it in excellent condition. |I am happpy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JUDY S.
05/2015
5.0
garage doors
  + -1 more
Exceptional service once again. I was prepared to buy a new opener but Rock replaced the "eyes" and all is well again. In the past, Rock has walked me thru opener glitches with just a phone call and no charge.
Description of Work: Repaired garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Julie T.
03/2015
5.0
garage doors, doors
  + 0 more
Rock did a wonderful job. We had 2 complete new systems installed. All work was done in 4 hours! Doors work and look amazing! Highly recommend them!
Description of Work: Replaced 2 garage doors and motors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Angela L.
10/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

norm O.
08/2014
5.0
garage doors
  + -1 more
came afternoon of my morning call. door spring had broken in the morning and could not get cars out.
Description of Work: Replaced broken spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ruthie H.
06/2014
5.0
doors
  + -1 more
My husband who is in construction felt they were very reasonably priced. The job went very well; they were good. I am happy with it.
Description of Work: I used Rock's Garage Doors for getting a door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul A.
04/2014
5.0
garage doors
  + -1 more
Scheduled the appointment for Monday (12/30, I believe) after talking on the phone with him the previous Saturday. He arrived on time and began to assess the job. He communicated that the previous owner/general contractor had made some mistakes in setting up the actual garage door (my home had been completely renovated) and proceeded to show me what they were. Long story short, he was able to install my garage door opener in spite of some of the mishaps in about 35-40 minutes flat! Everything had to be installed i.e. the opener, rails, electrical, etc. My door was originally installed as a manual garage door. After all that, he only charged $90.00!!! I was expecting $125 or more. I gave him $100 flat just for the service.
Description of Work: Rock installed a belt-driven 3/4 HP garage door opener for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

David M.
04/2014
5.0
garage doors
  + -1 more
Everyyhing went very well, we needed to have our garage door spring replaced, the technicians arrived on time and fully prepared to get us up and running again. The problem was quickly diagnosed and the old spring was removed. A new spring was installed and they even reworked my garage door opener so that it was working properly with the new installation. We are very satisfied with the quality workmanship, professional demeanor of the technicians and would highly recommend them for any of your garage door needs.
Description of Work: Installation of a new garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kathryn C.
02/2014
5.0
garage doors
  + -1 more
He fix it quickly and easily, checked on both garage doors and I insisted on paying him something for his time and effort. A very nice guy and helpful.
Description of Work: Rock came out the day following our call. He had tried to help me fix the problem by telephone and I could have done so with an adequate ladder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Pam H.
01/2014
5.0
garage doors
  + -1 more
He was making repairs within first hour of first call. Quick, easy, professional and fairly priced. Would highly recommend. NOTE I DO NOT WANT MY PERSONAL ADDRESS TO APPEAR ON YOUR WEBSITE. ONE OF THE QUESTiIONS BELOW ASKS "Where was the service performed?" Please do not post my home address.
Description of Work: Replaced opener, fixed dents, tightened chain and oiled moving parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Terry T.
09/2013
5.0
doors, garage doors
  + 0 more
My garage door was not opening properly. He discovered something was wrong with the lifting mechanism. He is really good. I would highly recommend him. I would call him again and again.
Description of Work: Garage Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Amber J.
05/2013
5.0
garage doors
  + -1 more
Rock was great! He actually ended up coming out to my home and when he realized that my door was much bigger than the average door and parts would be hard for to get, he referred me to the original installer. He gave me their number and all the information I would need to tell them. Then to top it off, he didn't even charge me a trip charge or diagnosis fee for coming out! I would definitely refer him to everyone who needs help with a garage door. He was punctual, professional and informative; he certainly knows his trade very well!
Description of Work: Rock was great! He actually ended up coming out to my home and when he realized that my door was much bigger than the average door and parts would be hard for to get, he referred me to the original installer. He gave me their number and all the information I would need to tell them. Then to top it off, he didn't even charge me a trip charge or diagnosis fee for coming out! I would definitely refer him to everyone who needs help with a garage door. He was punctual, professional and informative; he certainly knows his trade very well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave L.
01/2013
5.0
garage doors
  + -1 more
Rock arrived at the appointed time stated. He did the job quickly and proficiently.He gave us a discount for being members of Angie's List. Seemed reasonable and friendly. Would use him again.
Description of Work: Garage door repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Lucy G.
12/2012
5.0
garage doors
  + -1 more
I called that morning and he was there within a hour!
Description of Work: garage door cable repair, spring tightened, lubed & cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Efraim J.
11/2012
5.0
garage doors
  + -1 more
Garage door was only closing half-way sometimes. Could not figure out what was wrong. Well, called Rock's Garage Doors and he put everything right. Replaced a hinge straightened up and lubed the tracks and tightened things up. Very very pleased with the work. Price was extremely reasonable. One hour plus materials. I would definitely use Rock again.
Description of Work: Got my crooked garage door working right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Sharon T.
08/2012
5.0
garage doors
  + -1 more
Very well. They came out right away, and solved our problem quickly.
Description of Work: We had trouble with a garage door that wouldn't stay closed. The reason was explained in detail, and the problem resolved.Our two other doors were checked and lubricated as well. So we are good to go!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kirk S.
08/2012
5.0
garage doors
  + -1 more
To me, the sign of a good company is when they say they can't help you! They actually referred me to a gentleman more local to me to save me their gas charge. The gentleman came out that day, fixed it for a very reasonable amount and did a lot extra like oiling the doors and showing my husband some tricks to keep it in good form.
Description of Work: They referred me out.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

JUDY S.
05/2012
5.0
garage doors
  + -1 more
The garage door was not responding and working properly. They walked us through what they were going to do and did not charge me anything. It was a wiring error and they fixed it.
Description of Work: I used Precision Overhead Garage Door for fixing our garage doors.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    126 N Cardinal Ext Ste 102, Wilmington, NC 28405


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    Rock's Garage Doors is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Rock's Garage Doors accepts the following forms of payment: Check
    Yes, Rock's Garage Doors offers free project estimates.
    No, Rock's Garage Doors does not offer eco-friendly accreditations.
    No, Rock's Garage Doors does not offer a senior discount.
    No, Rock's Garage Doors does not offer emergency services.
    No, Rock's Garage Doors does not offer warranties.
    Rock's Garage Doors offers the following services: Overhead Door Installation and Service

    Contact information

    126 N Cardinal Ext Ste 102, Wilmington, NC 28405


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed