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Randolph Heating & Air Conditioning, LLC

Heating and Air Conditioning, Air Duct Cleaning

About us

Randolph Heating & Air was organized in July 2009 and authorized under the laws of the State of North Carolina and will be led by Lindell Randolph, who is the business President.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

We offer Service & Maintenance Plan; Services on all Makes & Models; Professional Installation of New Units;

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Laura G.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Lindell is a very honest and very hard working man. I trust him completely and now use him to service my units at both my house and my rental property. I highly recommend this company.
Description of Work: Had a minisplit installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Mauro S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Found faulty compressor, heat pump scheduled for replacement.
Description of Work: Trouble shoot heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Mauro S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Inspected the heat pumps & air handlers, very professional & courteous.
Description of Work: Heat pump services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Lauren and Mike N.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Lindell answered our call on a Saturday morning and was at our house in an hour. He was very professional and explained what was going on with our HVAC. He promptly fixed the problem and explained that he was not going to charge us the full price for a service call because it was a simple wiring issue that was never completed when the HVAC was first installed by our home builders. We appreciate his honesty and timeliness and would definitely hire him again.
Description of Work: HVAC was not keeping the house above 55 degrees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

R S.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Very pleased with work and professionalism. Would recommend and certainly use again.
Description of Work: Unit not putting out any heat, They trouble shooted the unit, found the problem, investigated the and found that the part was still under warranty and got part and replaced/fixed promptly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Carolyn J B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with their service and professionalism. He gentleman added freon to our unit, and we were up and running in no time!!! Thanks Randolph Heating and Air for a job well done!!!
Description of Work: My upstairs unit was not cooking properly, so I contacted Randolph Heating and Air for help. They responded immediately, and gave me a timeframe to service our unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Adam L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
After calling a few different people I was glad when a family friend recommended Lindell. Lindell came to my house the day I called, he was professional and fixed my HVAC in a timely manner and for a fair and reasonable price.
Description of Work: I needed the evaporator coil replaced in my house's HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Elisabeth D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great. I've used them exclusively since I moved here. He's a good guy. He heard that my air was out and made it a point to get to me. He's very polite.
Description of Work: Replaced transformer and added two pounds of Freon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Joyce B.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Bad news but good service.
Description of Work: My AC was not working so I called & made an appointment with Mr. Randolph based on positive reviews here on Angie's List. He was punctual and provided good service and excellent advice. Unfortunately I need an entirely new system, but he provided helpful information. Mr. Randolph's diagnostic fee was also very reasonable. I didn't feel as if he was trying to take advantage of me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Joyce M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was good, very good.
Description of Work: They replaced my thermostat and checked the levels on my heater, they cleaned and maintained everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186.55

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Yolanda F.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
He was very professional, explained everything he was doing. I though his pricing was very reasonable. It was just a really good experience. I even asked for some of his cards so that I can hand them out as a referral.
Description of Work: They repaired our A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Post 10400 V.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful gentleman to work with came did work and got done so the business only had to close for a day
Description of Work: New air conditioning/heater unit and duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.01

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Robert B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
He came in on a Wednesday ordered the parts needed and repaired everything by Friday. He has done work on my Mother's house also and came out on a Sunday to take care of it. He is very prompt, professional and the rates are very fair. I trust him over all others.
Description of Work: The a/c stopped working during the worst part of the summer. Needed a condenser replace. The old one was completely rusted out and was leaking out the freon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

elsa J.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
it went well
Description of Work: he put in a pressure switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Ricky P.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great i called and got a price for what i needed he told me when he could do it. He came on time replaced the old unit with the new one in two days. The work areas were cleaned up the only way i could tell he had been here was the new unit
Description of Work: I had a complete heating and air unit replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

Gwendolyn R.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
When I called, Mr. Randolph was very professional both times. He gave me a time that he could get to my house and was there as promised. I explained to him each time what I was experiencing and he knew instantly what the problem was and he and his workers got my problem solved. He came in did the repairs and left my resident the same way he found it. They got the broom and cleaned up all waste on the inside and everything was cleaned on the outside. Would recommend the business because he was not only professional he was reasonable in price. He's out to satisfy his customers.
Description of Work: I've used this heating and air service several times. The most recent repairs was January and April of 2016. In January had to have a thermostat and capacitor replaced and added freon. In April compressor conductor replace and added freon. Mr. Randolph also informed me that my I needed to be preparing myself for replacement of my unit and I agreed because it is 22 years old. I've used him on others repairs to my unit as well. He even replace the mother board in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Randolph Heating & Air Conditioning, LLC
As a valued customer, Randolph Heating & Air would like to say thank you for the positive review you gave on Angie's List. It is our main goal to see that each customer receives excellent service.

    Contact information

    925 S Kerr Ave, Wilmington, NC 28403

    http://www.randolphhvac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Randolph Heating & Air Conditioning, LLC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Randolph Heating & Air Conditioning, LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Randolph Heating & Air Conditioning, LLC offers free project estimates.
    No, Randolph Heating & Air Conditioning, LLC does not offer eco-friendly accreditations.
    Yes, Randolph Heating & Air Conditioning, LLC offers a 10% senior discount.
    Yes, Randolph Heating & Air Conditioning, LLC offers emergency services.
    Yes, Randolph Heating & Air Conditioning, LLC offers warranties.
    Randolph Heating & Air Conditioning, LLC offers the following services: We offer Service & Maintenance Plan; Services on all Makes & Models; Professional Installation of New Units;

    Contact information

    925 S Kerr Ave, Wilmington, NC 28403

    http://www.randolphhvac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM