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Port City Audio & Video

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

Port City Audio & Video is Wilmington's premier A/V company. Specializing in commercial & residential properties, Port City Audio & Video can meet the needs of a large business and homeowner alike. DBA - Total Tech AV

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Custom Home Theater Design, TV Sales & Installations, Home Audio Distribution Systems, Intercoms, Central Vacuums, CCTV Video Surveillance Systems, Art Screen Masking Systems. Audio & Video Rental Services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.87 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
29%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Gregory M.
05/2015
4.0
home theater design
  + -1 more
unknown
Description of Work: They set up the sound system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris D.
06/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: I have used them for audio and video transfers. They are incredible.
Rating CategoryRating out of 5
Yes, I recommend this pro

jeff C.
11/2013
4.0
home theater design
  + -1 more
They provide site visit and quotation for new projector system. The project has been put on hold for other reasons. They were very responsive to work with and we will call them back when the project is restarted.
Description of Work: I used Port City Audio & Video

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Geraldine H.
09/2013
5.0
home theater design
  + -1 more
Jordan and his group were wonderful. They showed up when they said they would and they were all super polite and professional. The installation went smoothly, there was a little accident to some drywall but Port City was on top of it. They had someone come out, at my convenience, to repair the damage good as new. I was a little intimidated by the electronics but Jordan made sure I became comfortable with the equipment. After installation we had issues with loss of electricity which caused the system to go down but I emailed Port City and had a response fairly quickly to get us back on-line. I am confident they stand behind their products and work. This project will be completed in stages, the next stage is the surround sound and I look forward to working with Port City staff to complete our home system. I highly recommend them.
Description of Work: Installed Smart tv above fireplace, ran wires for future surround sound and installed AV receiver.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

justin H.
06/2013
5.0
home theater design
  + -1 more
411Jordan and Brad were outstanding. They arrived on time, and were extremely professional and courteous. They outsourced an electrician to install an outlet behind my television to keep everything looking clean and neat. The job was pretty complicated due to limited working space, but they managed to pull it off, and everything came out perfect. They were able to make everything look and work just as I had expected. I plan on having outdoor speakers installed in the near future, and I will definitely be using them again!
Description of Work: Wired home entertainment system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Peter H.
11/2012
5.0
home theater design
  + -1 more
Outstanding service from start to finish. This is the second time I have used this company. Jordan is extremely knowledgeable on the latest home theater components and installed a state of the art system that is amazing. He arrived as scheduled and did a very clean installation. We are very pleased with the system and his services. I highly recommend this company for small or large audio/video services.
Description of Work: Home theater system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter H.
10/2012
5.0
home theater design
  + -1 more
Prompt and professional service. Jordan is extremely knowledgeable and will not leave until the job is done and all your questions are answered. This is a company you will never go wrong with and I wish we heard of them sooner. I plan on having considerable additional work done in the future.
Description of Work: New remote control, equipment install, trouble shooting and educational use on home theater equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    6821 Market St, Wilmington, NC 28405

    http://totaltechav.com/

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    11:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Automation,
    TV Sales,
    TV Service - Cable,
    Rentals - Parties,
    Video Production,
    TV Antenna,
    TV Service - Satellite,
    Rentals - Equipment,
    Boats,
    Home Security Systems,
    Video Duplication & Transfer

    FAQ

    Port City Audio & Video is currently rated 4.8 overall out of 5.

    Sunday: 11:00 AM - 5:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 11:00 AM - 5:00 PM

    Port City Audio & Video accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Port City Audio & Video offers free project estimates.
    No, Port City Audio & Video does not offer eco-friendly accreditations.
    Yes, Port City Audio & Video offers a 5% senior discount.
    Yes, Port City Audio & Video offers emergency services.
    Yes, Port City Audio & Video offers warranties.
    Port City Audio & Video offers the following services: Custom Home Theater Design, TV Sales & Installations, Home Audio Distribution Systems, Intercoms, Central Vacuums, CCTV Video Surveillance Systems, Art Screen Masking Systems. Audio & Video Rental Services.

    Contact information

    6821 Market St, Wilmington, NC 28405

    http://totaltechav.com/

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    11:00 AM - 5:00 PM