On the phone, he is pleasant. Cheyenne matched a price of another competitor of $100 to clean 1 bedroom condo. Received bill he sent to Dianne Perry RE in Wilmington and it became $190. Stated he cleaned stains which were previously there when I moved in, purchased some padding (? was added in invoice) and moved furniture. Would not respond back to my call or text, to discuss the new amount which Perry's RE (who recommends him upon vacating). Dianne Perry's company deducted the $190 from my rental deposit that I had put down. Would get his quote in writing. Beware. Poor communication and ethics. Would not use again or recommend. Perry's RE and Paradise do not live up to ethical standards for consumers. I had video and before and after pics of my carpet upon entering rental and vacating. So I had proof and still got gouged. Be ready for the same from both parties.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
$190
Zachary P.
06/2018
5.0
carpet cleaners, upholstery cleaning
 + 0 more
We have worked with Paradise for the past 10 years across multiple properties both rented and owned. Works hard, and knows how to get stains out. Always asks questions so they can do an even better job. Nice people. If you have rentals and want to impress, or if you are a tenant who perhaps was rough on a carpet... an even better reason to use Paradise!
Description of Work: Carpets, Couches, Upholstered Chairs...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Linda L.
03/2017
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Linda M.
02/2016
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslie J.
01/2015
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: I have used Paradise Cleaning 2 times now for cleaning my carpets before moving from a rental home. Cheyenne is man's name who owns & operates the company & he was recommended by a local property management company. He lived up to every expectation--reasonable price, excellent job, timely service & punctual arrival. I should also point out that I have 3 dogs! This equals dirty, smelly carpet. They took care of it with no problem & were cheaper than 2 other companies that I called. One time, I had a last minute scheduling issue & was afraid they wouldn't see me but Cheyenne worked with me on timing & rescheduling which made my move much less stressful. I cannot recommend this company highly enough & will absolutely call on them again. *I am not affiliated with this company in any way. My opinion is my own & I have not been compensated in any way*
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
PARADISE CARPET CLEANING is currently rated 4.4 overall out of 5.
No, PARADISE CARPET CLEANING does not offer free project estimates.
No, PARADISE CARPET CLEANING does not offer eco-friendly accreditations.
No, PARADISE CARPET CLEANING does not offer a senior discount.
No, PARADISE CARPET CLEANING does not offer emergency services.
No, PARADISE CARPET CLEANING does not offer warranties.