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Page's Plumbing Co

Plumbing, Drain Cleaning, Water Heaters,

About us

Additional Phone: (910) 791-3752.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repair & remodeling.

Services we don't offer

New commercial.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Christa P.
11/2019
5.0
plumbing, drain cleaning
  + 0 more
Great! They are very responsive and have reasonable prices. I would highly recommend them to others.
Description of Work: Replaced a seal and unclogged a main line
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven C.
02/2017
5.0
plumbing
  + -1 more
both issues resolved in a timely fashion
Description of Work: leak under dishwasher and clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ISWAR G.
11/2015
5.0
plumbing
  + -1 more
A friend of mine recommended this company. Once I called Mr. Page, he visited our home to check the heater location. Next day his team came with a new heater (50 gal), After replacing the heater they took the old one out with them. They were very professional and friendly. Made sure that area was clean after they completed the work.
Description of Work: Replaced the old leaking heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$635

FRANK H.
01/2014
5.0
plumbing
  + -1 more
Since I had used Pages once before and he responded quickly and helped me out, I gave him a call for this, which was late on a Sunday morning. Within less than 10 minutes, Mr. Page responded. He asked for details and then inquired if this was an emergency, explaining to me that on a Sunday, it would be charged a time-and-a-half. I thanked him for his honesty, but said to come on out after he took care of his immediate customer. Mr. Page showed up about an hour later and we went over the issues. He then gave me a couple of options, with one of them trying to save me money again, by having me make the fix based on what he told me. I thanked him yet again for his help, but said to go ahead and fix it himself, to give me peace of mind. He had to run up to Lowes to get some parts, only because he had so many emergencies the day before, that his normal inventory of spares was depleted for this particular need. Within 10 minutes, he was back and gave me a temporary solution for the rest of the winter. He will come back in the spring to finish reattaching some items, which is exactly what I needed. Two things stand out in dealing with Mr. Page: 1. His candor and honesty in trying to help out the customer without over-charging him 2. His knowledge about the business and various options in order to give the customer some alternatives to fixing a problem. If any future issues related to plumbing occur, Mr. Page will be the very first person I call. As a side note, the first time I used Mr. Page, he fixed a hot water heater issue with a thermostat replacement, when one of the other plumbing companies wanted to replace my water heater. That saved me quite a bit of money and made me a fan of him.
Description of Work: I had one of my irrigation inlet pipes to my backflow preventer burst due to the nasty cold weather, that we have been experiencing. While I was able to ease the leak by shutting off my service at the water meter, I needed a fix that would allow me to return full water service to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

William O.
07/2013
5.0
plumbing
  + -1 more
I have used Pages Plumbing Co for over 15 years because Mr Page and his employees are prompt, efficient and reasonably priced. For example, I had water around my hot water heater and suspected I needed a new one...Mr. Page came out and said I only needed a new valve...cost was nothing compared to a new water heater. How nice to have honest tradesmen in today's greedy environment.
Description of Work: Inspected water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary M.
12/2012
2.0
plumbing
  + -1 more
The description of services speaks for itself.
Description of Work: New drains were to be installed in our kitchen sink. Mr. Page insisted that we had to have a support bracket (?) in addition to the replacement sink strainers we had already purchased. This happened once before and the plumber at that time did not need that part because it was already in place. The support bracket (?) had to do with the disposal side. He and my husband had words over this and Mr. Page stormed out of the house livid. We called another plumber. He came and replaced the strainers. He agreed with my husband that the part Mr. Page wanted to sell us was not necessary because it was already in place. We found Mr. Page rude and would not recommend him to anyone.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Response from Page's Plumbing Co
I have been plumbing for over 20 years, and I think that I know a little more about plumbing than these people I was not trying to see this couple anything, as a matter of fact, I told him where they could go to by the mounting bracket for the disposer. They had purchased a cheap bracket for either Home Depot or Lowes, that I did not feel would suit their needs. When I walk away from a job, I like to feel like I am leaving my customers with the best job possible, and not be worried that they will be calling back for for a warranty call. Also I did not storm out of the house, and I was not lived....as a matter of fact the customer nodded at me, as if she knew that her husband was being stubborn and hard headed. Their neighbors a real estate agent with Coldwell Bander Seacoart recommended them to me, and she still calls me, and has me to do her parents work as well. The customer's stated that they would not call us back again, but in reality, I would never respond back if they did call. I am not that hungry so that I need to deal with these type of people. The mounting bracket that I recommended may have cost them $8.00 - $13.00, and once again, I gave them the opportunity to purchase it themselves, being that I did not even have one on truck.

virginia Z.
11/2012
5.0
water heater repair
  + -1 more
They were very polite, courteous, reasonably priced, returned my calls, and came on time.
Description of Work: They repaired my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN M.
06/2012
5.0
plumbing
  + -1 more
They came they got the job done in a reasonable time. They price was very reasonable. They just seem to be good people.
Description of Work: I had a stopped up system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Alice F.
01/2012
4.0
plumbing
  + -1 more
He fixed everything correctly the first time.
Description of Work: He fixed the trap under my sink, installed a new veggie sprayer, and fixed my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170.55

Response from Page's Plumbing Co
We certainly appreciate the member's report. Most of my competitors are billing $95.00 - $135.00 per hour. We are attempting to stay at $85.00 per hour as long as we can. We regret that we did not recieve an A on price, but if we billed any less per hour, we could not provide the quality service that we do.

JOHN M.
05/2011
5.0
plumbing
  + -1 more
-
Description of Work: Page's Plumbing Co cleaned 3 slow running drains on March 27 2011 and we paid them $280.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$280

sally M.
02/2011
5.0
plumbing
  + -1 more
Our 4 year old water heater started leaking on Saturday the 5th about mid-afternoon. We called Mr. Page and left a message which was returned in less than an hour. He told us the water heater should be under warrantee, but the store where he needed to get a replacement had closed at noon, and we would have to wait until Monday. He then told us that we could use the heater, but cautioned us to not leave it on while not at home due to the possibility of an electrical fire. Monday, we had aother commitment during the morning, but he willingly worked around our schedule, and had the old water heater removed and a new one installed in the afternoon. The men who did the work were very personable and professional. We certainly would call on this plumbing company to do other work in the future. In addition, we used the Angie's List coupon and saved 5% off our bill!!!!!
Description of Work: Removed the leaking water heater and installed a new one. He also had a pan installed under the water heater which hopefully will prevent the bottom of the water heater from rusting out on the garage floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

kathryn L.
01/2011
5.0
plumbing
  + -1 more
Very good, professional and quality work.
Description of Work: Fixed toilet problem, installed icemaker in refrigerator, hooked up outside utility sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Douglas G.
10/2010
5.0
plumbing
  + -1 more
I selected Pages based on similar work described in Angie's list. Mr. Page looked at the existing situation, drafted a plan, and provided an estimate based on that plan. The work was performed as described and we agreed to add bathtub P-trap and utility room supply lines to the scope of work. Total work time was about 1 and 1/2 days. The crawlspace drain line replacement was known to be a tough job because the drain line is located about 50 feet from the crawlspace access door and the crawlspace under the kitchen drain is only about 12 inches from ground to floor joist. I explained that the work was a long term project, not an emergency, and could wait a few days or weeks. The work was delayed about a week from original schedule due to other customer's emergencies. They could get a fully excellent rating if they would notify customer more quickly when work is delayed. However this was a matter of whether I needed to stay at the house, and did not affect anything else. Their bill was fully itemized and understandable. I liked their work, their crews and would hire them again.
Description of Work: Mid 1960's ranch style house with crawlspace and utility room. 1. Drain line serving kitchen sink, dishwasher and washing machine was original cast iron and flow restriction caused overflow in utility room. Washing machine discharge was throttled and sent to backyard flower garden because drain line would not carry that load. There was no clean-out in the utility room and only access was from kitchen drain roof vent. I wanted upgrade this drain line and extend to unconnected utility sink. Drain line and drum trap replaced with new PVC pipe, P-trap, cleanout, and Stude air vent and connected utility room sink. Also replaced homeowners temporary PVC/CPVC supply plumbing in utility room with PEX style pipe and fittings for utilty room sink and washing machine. 2. Kitchen dual sink had poor draining due to relatively high drain line in relation to bottom of sink, causing trap water to stay at bottom of sink strainers. Sink drain was restricted and difficult to snake. The cast iron and and steel pipes were removed and replace with a better design using PVC pipe at lower height including a clean out. New pipe was connect to new drainline in crawlspace. 3. Replace bathtub drum trap with P-trap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Arlene W.
09/2010
5.0
plumbing
  + -1 more
The cable company destroyed our irrigation system when they laid a cable in our yard. Mr. Page was very nice on the phone and his workers were extremely helpful and professional. They were very understanding about my wanting something in writing to show exactly what happened. I was very pleased with this company and will likely use them in the future. Because of them, I was able to get the cable company to fix their mistake with very little argument.
Description of Work: They dug up my irrigation system to determine how it had been damaged and whether it was the cable company's fault.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

becky C.
04/2010
5.0
plumbing
  + -1 more
Most recently, they installed plumbing lines from the house to the pond. The workers are always clean and respectful of my home. I've recommended them many times with great success. I can't recommend them highly enough. My husband is actually a licensed plumber but with a busy schedule, I count on Page's.
Description of Work: They take care of all of my general plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
03/2010
5.0
plumbing
  + -1 more
I called Mr. Page and explained to him problem (water heater leaking from pressure value) He was at my house within an hour. He fixed problem. He was very professional and polite.I will call him again and refer to friends.
Description of Work: Repair Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sharon W.
01/2010
4.0
plumbing
  + -1 more
Project took much longer due to bad information from manufacturer which required purchase and return of two units before Page Plumbing was able to install a water heater unit that fit into a tight space. Counter top had to be un-installed and old fixture removed; electrical requirements that would have needed permits determined that I would return to the tank-type water heater. Electrical contractor also very professional, on time, very concerned with safety requirements but expense was much higher that I expected.
Description of Work: Needed to replace an older tanktype water heater and wanted to go "tankless", but due to bad information from manufacturer, Page Plumbing stuck with me through this project which required the installation of three water heaters, finally ending up with the tank-type anyway. However, this company including owner and employees never gave up and made sure we finally had hot water. Understanding, the original plan would be more expensive, ended up paying about the same as anticipated for a less efficient hot water service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,204

Claude R.
03/2009
5.0
plumbing
  + -1 more
Homeowner had attempted repair himself but ran into numerous problems. The inability to shut off the water to the tank being the last straw that resulted in calling in professionals. Plumbing company contact (Willie Page) thoroughly reviewed the situation with the homeowner by telephone so as to ensure that the repair team had all the necessary parts and supplies (correct thermostats, elements, valves). A two-man team was promptly on site the next morning as promised. The repairs were made efficiently and effectively. The removal of the large amount of sediment resulted in taking a considerably more time than otherwise would have been expected. There must have been at least 50 pounds of sediment (13 years of community well hard water scale). They were polite, cleaned up after themselves, and considering the amount of time (three and a half hours), reasonable.
Description of Work: Repaired 80 gal water heater in second floor attic. Replaced both upper and lower heating elements and thermostats. Also replaced defective gate valve with new ball valve. Removed 13 years worth of hard water sediment from bottom of tank. Sediment build-up was from the bottom of tank to lower heating element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    108 North Kerr Ave Suite B 3, Wilmington, NC 28405


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    General Remodeling

    FAQ

    Page's Plumbing Co is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Page's Plumbing Co accepts the following forms of payment: Check,MasterCard,Visa
    No, Page's Plumbing Co does not offer free project estimates.
    No, Page's Plumbing Co does not offer eco-friendly accreditations.
    No, Page's Plumbing Co does not offer a senior discount.
    Yes, Page's Plumbing Co offers emergency services.
    Yes, Page's Plumbing Co offers warranties.
    Page's Plumbing Co offers the following services: Plumbing repair & remodeling.
    New commercial.

    Contact information

    108 North Kerr Ave Suite B 3, Wilmington, NC 28405


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM