Response from Page's Plumbing Co
I have been plumbing for over 20 years, and I think that I know a little more about plumbing than these people I was not trying to see this couple anything, as a matter of fact, I told him where they could go to by the mounting bracket for the disposer. They had purchased a cheap bracket for either Home Depot or Lowes, that I did not feel would suit their needs. When I walk away from a job, I like to feel like I am leaving my customers with the best job possible, and not be worried that they will be calling back for for a warranty call. Also I did not storm out of the house, and I was not lived....as a matter of fact the customer nodded at me, as if she knew that her husband was being stubborn and hard headed. Their neighbors a real estate agent with Coldwell Bander Seacoart recommended them to me, and she still calls me, and has me to do her parents work as well. The customer's stated that they would not call us back again, but in reality, I would never respond back if they did call. I am not that hungry so that I need to deal with these type of people. The mounting bracket that I recommended may have cost them $8.00 - $13.00, and once again, I gave them the opportunity to purchase it themselves, being that I did not even have one on truck.