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Master Craftsmen Services Inc

Furniture Refinishing and Repair, Antiques, Upholstering,

About us

Restoration of wood, metal, leather furniture items

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

Furniture Cleaning, repairing & antique restoration.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

Steve R.
03/2020
1.0
furniture repair
  + -1 more
Master Craftsman never responded to my request to perform specific furniture refinishing.
Description of Work: Furniture refinishing.
Rating CategoryRating out of 5

Response from Master Craftsmen Services Inc
I do appologize for my apparent miscommunication. My business relies on our ability to restore furniture efficiently. I welcome you to contact us directly at Master Craftsmen Services, Inc. 810-793-5945. You can also email us at eddiemayo@yahoo.com. Ed Mayorga

JIM K.
04/2017
5.0
furniture repair
  + -1 more
Everything went well, I contacted Eddie the owner and described the problem (sent a photo) and he said they would have to physically look at it to evaluate the damage. I dropped it off a couple of days later and Harry the foreman took it into the shop and returned shortly with a quote of $85 to repair. The work was first class, couldn't tell it from new, would recommend them highly
Description of Work: A chair from our dining room had a broken leg in front, it's a very nice set and we wanted to get it fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Gary M.
04/2017
5.0
furniture repair
  + -1 more
Very good, completed as promised
Description of Work: Refinish dining room table

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg H.
12/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: I had four very good cherry kitchen chairs that I wanted to get stripped and sanded down to bare wood. Ed gave me an estimate from a picture that I mailed to him. They were done quickly and beautifully. The price was less than others that I asked. I will definitely keep using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Robert S.
10/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Refinish a dining room table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Deborah W.
07/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: refinished furniture

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

John J.
04/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Repaired 4 chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cynthia A.
02/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Cleaned my couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave M.
01/2015
5.0
furniture repair
  + -1 more
unknown
Description of Work: Repaired and refinished early 1900s desk

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Scott P.
12/2014
5.0
furniture repair
  + -1 more
The repair is perfect. We used it at Thanksgiving with perfect result.
Description of Work: They repaired a 40+ year old Queen Ann side chair whose leg had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Stephanie D.
06/2014
5.0
furniture repair
  + -1 more
Vendor picked up and delivered items quickly and ably, was polite, punctual and helpful. Work done to very high standard.
Description of Work: Refinished, repaired and refreshed several items of furniture. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kay R.
06/2014
5.0
furniture repair
  + -1 more
I read the reviews of Master Craftsman Services on this site and decided to try them. Their website was very helpful and the before and after pictures were beautiful. Ed was wonderful to work with--promptly returned e-mail and phone messages. The table is beautiful. I could not be more pleased. The experience of working with them was outstanding. They truly are the very best!
Description of Work: Refinished a dining table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

H. A. Mike R.
05/2014
5.0
furniture repair, upholstery
  + 0 more
They gentleman was able to restore the furniture as if it was brand new. He worked on several pieces of furniture and he had it back within a couple of weeks.
Description of Work: Master Craftsmen Services repaired the furniture that were damaged during our moving process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William B.
09/2013
5.0
furniture repair
  + -1 more
Ed was prompt, professional and obviously knew what he was doing. He provided me with a prompt, detailed estimate for the work I want done. I plan to have the work done in the next week.
Description of Work: Gave me an estimate to repair and restore an antique dining room table.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Julie C.
08/2013
5.0
furniture repair, antiques
  + 0 more
Exactly as promised. This was my father's antique English Tavern table that he purchased in London and shipped to the US. Because I use it in the kitchen it got a lot of use and the finish was wearing out. Master Craftsmen showed up on time to pick up the table. Ed estimated it would take between 3 and 5 weeks to complete the work. It was done in just over three weeks. They gave me a time that they would bring the table back and arrived exactly at the appointed time. The table looks fantastic. The stain matches perfectly. The finish is perfect and all of my old water stains and wear and tear are gone! I do not have to worry about water stains again. Very professional.
Description of Work: Refinished the top of an antique English oak tavern table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$645

Claudia L.
07/2013
5.0
furniture repair
  + -1 more
excellent service all around
Description of Work: Reglued inlays, improved drawer function, repaired cracked veneer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann F L.
06/2013
5.0
antiques, furniture repair
  + 0 more
Mr. Mayorga and his crew did a great job, and had the chair back to me within two weeks. My old Lincoln rocker has never looked so lovely, and it doesn't creep anymore.
Description of Work: My antique rocking chair needed a new hand-caned seat in the unusual pattern of the back caning, and color to make it match; and the chair needed tightening. It also was looking rather sad and well-worn. Mr. Mayorga tightened the whole chair, caned a beautiful new seat, and freshened the entire finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Craig M.
04/2013
5.0
furniture repair
  + -1 more
Extremely pleased with the work. Something I had promised my wife for two years.
Description of Work: My wife's piano survived multiple moves, but in the process the finish and the veneer became chipped and discolored. The piano bench was falling apart. Master Craftsman came out, did the estimate and performed the work. At no time were we displeased either with the service or the craftsmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

John G.
03/2013
5.0
furniture repair
  + -1 more
The work progressed very smoothly from pick-up to return delivery. We were pleased with the quality of workmanship. Although the upfront price was higher than we anticipated, we are pleased with the quality and timeliness .
Description of Work: We had two pieces of Danish teak furniture over 40 years of age needing repair and restorative work. We selected Master Craftsman based upon Angie's list and inspection by Ed Mayorga.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Lynne P.
02/2013
5.0
furniture repair
  + -1 more
The owner is very friendly and professional. I had a table stripped and sanded and it looked wonderful! I would definitely recommend this company if you need any furniture refinished!
Description of Work: table stripped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patricia G.
11/2012
5.0
furniture repair
  + -1 more
Ed came on time for the estimate, agreed to finish the table before Thanksgiving (finished within a week, so we had room to spare,) and did such a beautiful job he left our home with another piece of furniture to repair in his shop; a light colored leather love seat that needs cleaning and refilling of the cushions. Am sure it will be lovely too. It's difficult to find people who take such pride in and obviously enjoy their work as much as Ed does; we're very pleased.
Description of Work: Ed refinished a kitchen table and chairs (6) with natural maple surfaces and painted legs and aprons. He changed the color for us on the painted surfaces from white to deep brown. He also recaned a chair seat on an antique chair. Work was done promptly and professionally. The table and chairs look absolutely beautiful; as lovely as they were 20 (pre-children) years ago. We are thrilled that we chose to refinish rather than replace. The caning on the chair is perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Andrew C.
10/2012
5.0
furniture repair
  + -1 more
Overall, we are completely overwhelmed with Ed's work. The two chairs are better than new again, and for the first time in a while they have been put back in service. Ed is very professional. He came when he told us he would, his appearance and professionalism were apparent, and he made us feel very comfortable with having him rework the chairs. Ed returned the mended chairs at the specified time, and we were very very satisfied with the work done on each chair. The price was satisfactory, and the experience was wonderful. We are excited about being able to list Master Craftsmen, Inc. of Wilmington, NC in Angie's List, and wish for Ed Mayorda many contacts for work because of this listing. In this day and time, there are so many shysters who want to take you for your money without doing good work. It was very great to find someone who has been in business for many years, and is so professional and caring about the quality of his work. Wee have found a furniture repair person who we will be delighted to recommend.
Description of Work: For several years, we have been intending to have a chair repaired. The chair is a dining room chair with arms, and one of the arms, which had been broken off before, was broken off again. We also broke part of the back of a favorite chair bought at a local consignment shop. We looked in the Wilmington, NC yellow pages, and did not find a listing for "furniture repair". The local consignment shop, "Ivy Cottage" is a favorite shopping place for wife Bobbie. When we could find no listing, we called Ivy Cottage, and they recommended Ed Mayorda of Master Craftsmen Services, Inc. We called Master Craftsmen, and Ed made an appointment to come out to give us an estimate on the repairs. He arrived at the appointed time, gave us his business card, and encouraged us to look at his web site for further information. Without looking at the website at the time, we were impressed enough with Mr. Mayorda to have him give us a price for the repair. We also felt good enough about the meeting and price so that we contracted with him and he took the chairs with him. He promised to return with the completed work within two weeks. Exacgtly two weeks later, he returned with the repaired chairs and we paid him for his work, which was outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

    Contact information

    97 Heathcliff Rd, Wilmington, NC 28409

    www.mastercraftsmenservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 5:00 PM
    Tuesday:
    6:30 AM - 5:00 PM
    Wednesday:
    6:30 AM - 5:00 PM
    Thursday:
    6:30 AM - 5:00 PM
    Friday:
    6:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Antiques,
    Upholstering,
    Furniture - Custom Made

    FAQ

    Master Craftsmen Services Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 6:30 AM - 5:00 PM

    Tuesday: 6:30 AM - 5:00 PM

    Wednesday: 6:30 AM - 5:00 PM

    Thursday: 6:30 AM - 5:00 PM

    Friday: 6:30 AM - 5:00 PM

    Saturday: Closed

    Master Craftsmen Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Master Craftsmen Services Inc offers free project estimates.
    Yes, Master Craftsmen Services Inc offers eco-friendly accreditations.
    No, Master Craftsmen Services Inc does not offer a senior discount.
    Yes, Master Craftsmen Services Inc offers emergency services.
    No, Master Craftsmen Services Inc does not offer warranties.
    Master Craftsmen Services Inc offers the following services: Furniture Cleaning, repairing & antique restoration.

    Contact information

    97 Heathcliff Rd, Wilmington, NC 28409

    www.mastercraftsmenservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    6:30 AM - 5:00 PM
    Tuesday:
    6:30 AM - 5:00 PM
    Wednesday:
    6:30 AM - 5:00 PM
    Thursday:
    6:30 AM - 5:00 PM
    Friday:
    6:30 AM - 5:00 PM
    Saturday:
    Closed